Kathleen McGrow (Chief Nursing Information Officer, Microsoft) and Paul Minton (VP, Allscripts) discuss their shared clinical background and how they leverage it in the Allscripts/Microsoft partnership. Hear how this collaboration between healthcare and technology leaders is developing stronger security for providers, more powerful and efficient data tools for clinicians, and convenient, consumer-grade care for patients wherever it’s needed.

Allscripts On Call: The Healthcare Podcast

How the Allscripts - Microsoft partnership transforms healthcare through technology

A significant impact of COVID-19 has been to kickstart the use of telehealth technology, so providers can continue to practice medicine and patients can receive the care they need without leaving the house. Population health expert Mike McAfee discusses why this means maintaining interoperable systems is more critical than ever, and how sharing information will be key to the whole-patient health economy of the future.   To talk more with Mike, reach out to michael.mcafee@allscripts.com, or connect on LinkedIn

Interoperability in the Post-COVID Future – w Mike McAfee, AVP Technology Solutions and Population Health

In the post-COVID normal, clinicians are defining how to best deliver care going forward. Dr. Constantin Jabarin, who has successfully implemented customized EMR solutions in the UK, discusses supporting work practices during a time of change, directing all technology to the unique needs of an organization.   For more questions, contact Dr. Jabarin at constantin.jabarin@allscripts.com, or visit our contact page.

EMR Systems for Everyone - w Dr. Constantin Jabarin, CCIO EMEA Region, Allscripts

Most community hospitals provide a range of essential healthcare services to their areas. But during COVID-19, delivering this care – and maintaining a revenue stream – became a challenge. Longtime emergency clinician Dr. Mark Pratt (Director of Solutions Management, Allscripts) describes what defines community hospitals, and how they’ve adapted to best serve patients both inside and from a distance. Contact Dr. Pratt at mark.pratt@allscripts.com

Building Community Hospital Resilience w Dr. Mark Pratt, Director of Solutions Management, Allscripts

The science of behavioral economics helps us channel our natural urges toward accomplishing our goals. Karen Horgan, cofounder of behavioral economics consultancy VAL Health, describes the principals of behavioral economics and how we can apply them in healthcare, by making it easy for patients to communicate with providers and engage with their own care.  In episode: www.VALhealth.com Books: Nudge, by Richard Thaler  Thinking Fast and Slow, Freakonomics

Engaging Patients and Behavioral Economics - w Karen Horgan, cofounder VAL Health

When so many factors are critical to delivering safe multi-episode healthcare, we need the data from care coordination platforms more than ever. Founder Dr. Lissy Hu describes how CarePort’s platform Supports older adults who are at risk for COVID-19, as well as their families Ensures those who do get the virus have safe places to recover Creates data insights to help manage not only COVID care but other conditions in the future To learn more about CarePort visit www.CareportHealth.com For COVID transitions of care visit www.COVIDtoc.com

Coordinating Care for COVID and Other Conditions - w Dr Lissy Hu, Founder of CarePort

As 80% of healthcare issues and outcomes are influenced by factors outside the patient encounter, it’s critical to address these from a clinical perspective, especially in a time of crisis. Rick Krohn, principal of HealthSense, discusses collecting data around key social determinants of health, such as education, transportation and access to care, and building it into clinical workflows to support both individual patients and communities. Learn more about HealthSense here

Incorporating Social Determinants of Health Data – w Rick Krohn, Principal, HealthSense

Today, during COVID-19 and its associated restrictions, older adults face not only immediate health risks but serious challenges in their daily lives. Dr. Charlotte Yeh (Chief Medical Officer, AARP Services) discusses how these reflect the broader health challenges of older adults, as well as their benefits, and the role technology plays in shifting from “aging in place” to “thriving in motion”.

Technology Helps “Aging in Place” Become “Thriving in Motion” – w Dr. Charlotte Yeh, Chief Medical Officer, AARP Services

As the amount of healthcare patient data grows exponentially, provider organizations must comply with rapidly shifting compliance standards. dSheet leader Michael Kirwan discusses how the providers he collaborates with have worked to meet these standards – including Bluetooth, HL7 FHIR, and 5G – and what providers can do now to ensure compliance themselves. Also hear how the March 2020 ONC/HHS updates, and the growing sophistication of wearables and patient monitoring devices, could further change the future of information sharing. For more information, connect with Michael on LinkedIn. 

New Standards for New Information – Healthcare Data Compliance with Michael Kirwan, CEO/CTO dSheet LLC

In this special episode, Allscripts Ambulatory leader Leah Jones discusses the challenges physician practices face during a nationwide shift to value-based care. Learn how to identify financial and care gaps, and find where your organization can use the support of an expertise partner to achieve the best possible financial and clinical outcomes.    To learn more about partnership offerings from Allscripts, visit www.allscripts.com and click the mail icon.

BONUS Does Your Practice Need an Expertise Partner? - w Leah Jones, Allscripts

By examining the four P's of experience design - people, places, platforms and processes - healthcare providers of any size can create a customized, engaging and trust-building experience for patients and staff. Cynthia Sharpe, Theme Park and Museum Principal at experience design firm ThinkWell Group, explains:  What makes the best healthcare experiences similar to the best cultural and educational ones Why guests trusted the Disney Cruise Line experience during a healthcare crisis How strong healthcare experiences raise patient engagement, lower staff burnout and improve care.  Resources in episode:  Recommended book: The Experience Economy, by Joseph Pine  Check out the ThinkWell website and blog, reach out with questions For more on informal science education principals, which apply to patient engagement, visit The American Association of Museums and the Association of Science and Technology Centers. 

Creating a Powerful Healthcare Experience - w Cynthia Sharpe, Experience Design Principal, ThinkWell Group

For Patient Safety Week 2020, hear the full conversation between Dr. Geoff Caplea (Allscripts) and three leaders from ECRI Institute. Learn about the work the organization has done in the past decades to promote patient safety, and how ECRI continues to align healthcare, technology and analytics to create solutions for the future. 

BONUS Patient Safety and Health IT: The Full Conversation with ECRI

In this final episode of our series, Dr. Lorraine Possanza shares the outcomes achieved by the ECRI Institute’s Patient Safety Organization Workgroups, and how their multi-stakeholder teams "ferret out" the most useful information from decades of safety data. The ECRI experts, including Janice Kaczmarek and Dr. Karen Schoelles, also look ahead to priorities for 2020, emphasizing the continued importance of shared trust.

Patient Safety and Health IT part 3 - Finding and Sustaining Safety Solutions

In this second part of the series, ECRI Institute’s Janice Kaczmarek tells how the Institute developed its own Guidelines Trust to replace the Guidelines Clearinghouse. Dr. Lorraine Possanza describes how the ECRI Patient Safety Organization empowers all healthcare stakeholders to collaborate for stronger, better care.

Patient Safety and Health IT part 2: ECRI’s Guidelines Trust and Patient Safety Organization – w Janice Kaczmarek and Dr. Lorraine Possanza, ECRI Institute

Healthcare technology – whether medical devices or IT – has always had a direct connection to patient safety. In this first episode of a three-part series, Dr. Geoff Caplea (Allscripts) joins experts from  ECRI Institute to discuss how the organization was founded in 1968, and what’s changed in patient safety issues in the decades since. Featured on this episode are Dr. Karen Schoelles, Janice Kaczmarek and Dr. Lorraine Possanza.

Patient Safety and Health IT, part 1: The History of ECRI – w Dr. Karen Schoelles, Janice Kaczmarek, and Dr. Lorraine Possanza

Success for healthcare leaders means staying one step ahead – of healthcare news, changes and emerging strategies. Turn to Allscripts On Call for information, insights and innovations that drive change and provoke action. In each episode, we’ll highlight key challenges facing healthcare and turn to industry leaders to discuss navigating these for maximum success. Start listening today to be part of the future of healthcare.

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Allscripts On Call: The Healthcare Podcast

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