This week Jon and Justin discussed: Tweet: what should we talk about? Justin's daughter wrote an article for the Transistor blog: https://transistor.fm/gen-z/  Customer case studies Dynamic audio insertion Integration with Descript What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda Leave a review/comment on Podchaser; it's like Reddit, but for podcasts. Email us: mail@transistor.fm Thanks to our monthly supporters: Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Violette Du Geneville Take It EV podcast Ethan Gunderson Diogo Chris Willow Borja Soler Ward Sandler Eric Lima James Sowers (like Flowers) Travis Fischer Matt Buckley Russell Brown Evandro Sasse Pradyumna Shembekar (PD) Noah Prail Colin Gray Josh Smith Ivan Curkovic Shane Smith Austin Loveless Simon Bennett Michael Sitver Paul Jarvis and Jack Ellis,  Dan Buda  Darby Frey Samori Augusto Dave Young Brad from Canada Sammy Schuckert Mike Walker Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com ★ Support this podcast on Patreon ★

Build Your SaaS – bootstrap in 2020

A few questions

This week Justin chats with Michele Hansen, founder of Geocodio. I got fired up about interviewing customers!  Get Michele's new book! Deploy Empathy Listen to Michele's podcast: Software Social "Empathy is a skill you can learn." Get Michele's newsletter "There's so much shame in the tech community." What are the boundaries for deploying empathy? When, and how, do we deliver critiques? Podcast: a respectful interview with a flat-earther  "This book isn't just about deploying empathy to customers, it's also about learning to be more empathetic to your family, friends, coworkers." 31:30 – we start discussing customer interviews "It was easier for me to learn how to have empathy for customers than it was to have empathy for myself." 42:27 – "how does empathy help businesses attract new customers, build better products?" 46:53 - "Why don't you bring Jon in on those interviews?" What should we talk about next? Twitter: @buildyoursaas, @mijustin, @mjwhansen Email us: mail@transistor.fm Thanks to our monthly supporters: Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Violette Du Geneville Take It EV podcast Ethan Gunderson Diogo Chris Willow Borja Soler Ward Sandler, Memberspace Eric Lima James Sowers (like Flowers) Travis Fischer Matt Buckley Russell Brown Evandro Sasse Pradyumna Shembekar (PD) Noah Prail Colin Gray Josh Smith Ivan Curkovic Shane Smith Austin Loveless Simon Bennett Michael Sitver Paul Jarvis and Jack Ellis,  Dan Buda  Darby Frey Samori Augusto Dave Young Brad from Canada Sammy Schuckert Mike Walker Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com ★ Support this podcast on Patreon ★

Why should we care about our customers' feelings?

This week Jon and Justin discussed: Hiring FT: we hired Jason Pearl! Summer SaaS slowdown Tweet: worst month ever ConvertKit’s public numbers What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda Leave a comment on PodHunt; it's like Reddit, but for podcasts. Email us: mail@transistor.fm Thanks to our monthly supporters: Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Violette Du Geneville Take It EV podcast Ethan Gunderson Diogo Chris Willow Borja Soler Ward Sandler Eric Lima James Sowers (like Flowers) Travis Fischer Matt Buckley Russell Brown Evandro Sasse Pradyumna Shembekar (PD) Noah Prail Colin Gray Josh Smith Ivan Curkovic Shane Smith Austin Loveless Simon Bennett Michael Sitver Paul Jarvis and Jack Ellis,  Dan Buda  Darby Frey Samori Augusto Dave Young Brad from Canada Sammy Schuckert Mike Walker Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com ★ Support this podcast on Patreon ★

This is a big step for us

This week Spencer Fry, founder of Podia.com, joins Justin Jackson to talk about venture capital and bootstrapping. Spencer's tweet: "The hostility that the bootstrapper community has towards the VC community continues to perplex me." Justin's interview with Jason Calacanis (2013) VC brags Roy Bahat on Big Technology Podcast: Why VCs are mad 06:30 "Capital changes lots of dynamics in society. It's not neutral." – Justin Jackson Silicon Valley: No Revenue (video) Blog post: Podcasts and capital How venture capitalists make money The rise and fall of Quibi: from raising $1.75 billion before launch to shutting down just 6 months later Tweet: the negative effects of overcapitalization Tweet: Big-name VCs, and their hypocrisy, give VCs a bad name. Techcrunch: "The meeting that showed me the truth about VCs" Adii Pienaar on venture capital: Raising Anxiety Blog post: The hidden cost of bootstrapping What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda, @spencerfry Email us: mail@transistor.fm Thanks to our monthly supporters: Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Violette Du Geneville Ethan Gunderson Diogo Chris Willow Borja Soler Ward Sandler Eric Lima James Sowers (like Flowers) Travis Fischer Matt Buckley Russell Brown Evandro Sasse Pradyumna Shembekar (PD) Noah Prail Colin Gray Josh Smith Ivan Curkovic Shane Smith Austin Loveless Simon Bennett Michael Sitver Paul Jarvis and Jack Ellis,  Dan Buda  Darby Frey Samori Augusto Dave Young Brad from Canada Sammy Schuckert Mike Walker Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com ★ Support this podcast on Patreon ★

Is venture capital bad?

What happened at Basecamp? We announce our first full-time team member. And: cost/benefit analysis.

Basecamp | Hiring | How to have a calm company

A good business will change your life (for real)

We're doing this and it's weird

Podcast companies losing money?

A disagreement on Twitter leads to a Skype call

Jason Fried – you can't control the market

What happened after Simon went full time on his SaaS?

Ian Landsman talks about his 15-year history of building HelpSpot

Landsman on software

Justin lost his voice and sounds like Steve-O.

How fragile is the prosumer SaaS market?

Justin was a guest on the Framework podcast

What it takes to launch a SaaS

THE FEAR

Do you really need to build an audience?

Can you bootstrap a profitable startup in 2020? Thousands of entrepreneurs, developers, designers, and product people have tried to launch their own web apps. But with so many venture-backed startups now, is it still possible? Follow Jon and Justin as they build their podcasting SaaS, Transistor.fm.

hubhopper

Build Your SaaS – bootstrap in 2020

hubhopper