From Eastern Bank President, CBA Board Member and Chair of CBA’s Education Council to serving on the boards of more than a half dozen community organizations in the Boston area, Quincy Miller knows the value of giving back. He joins CBA President and CEO Richard Hunt to discuss diversity, equality and inclusion efforts within the banking industry, why he believes the most recent focus on these important issues will be different, how banks rallied around businesses and communities during the COVID pandemic as well as some of his role models and mentors.  

CBA's Suite 550

Suite 550 Season 4, Episode 4

Synchrony has made headlines of late by moving to a remote-first work model, but despite the option of working in PJs, the bank is anything but sleepy as it sits at the forefront of a rapidly changing digital age.  CBA Board Member and Synchrony Head of Consumer Bank Samantha Melting chats with CBA President and CEO Richard Hunt about the work-from-home shift and how the COVID-19 pandemic has accelerated a shift to digital banking. Samantha also talks about how she solves problems, personal savings and Synchrony’s award winning financial “edu-tainment” offerings.  

Suite 550 Season 4, Episode 3

  After two decades covering the regulations, policies, trends and people impacting the banking industry, former Editor-in-Chief of American Banker Rob Blackwell joined IntraFi as their Chief Content Officer. Rob chats with CBA President and CEO Richard Hunt about his insights and opinions on what the incoming Biden Administration should focus on first, how the pandemic has shifted the public’s view of the banking industry, working with the CFPB, consolidation in the banking industry and media as well as what the Dodd-Frank Act has meant for the industry a decade after it was signed into law.   

Suite 550 Season 4, Episode 2

CBA’s Board Chair Christine Channels with Bank of America joins CBA President and CEO Richard Hunt to discuss the impact the COVID pandemic has had on the banking industry, the role banks have played in providing assistance to customers and small businesses, as well as the future of the industry and how banks are stepping up to address top-of-mind issues like racial and gender equality.  

Suite 550 Season 4, Episode 1

The banking industry has been at the forefront of America's response to the COVID-19 pandemic. In this podcast CBA Board Members Rich Gold, President and Chief Operating Officer with M&T Bank, and Brant Standridge, Head of Retail Community Banking with Truist, discuss decisions to alter branch services to protect customer and employee health, the implementation of the Paycheck Protection Program which saved an estimated 30 million jobs and even give a few quarantine television recommendations.

Suite 550 Season 3, Episode 8

  While CBA’s podcasts generally feature bank executives or focus on banking trends, this episode takes a look at the Seila Law vs. CFPB case being taken up by the Supreme Court. Hear CBA General Counsel David Pommerehn and Norton Rose Fulbright’s Jonathan Franklin and Peter Siegal discuss CBA’s amicus brief, the legal arguments and ramifications the Court’s ruling could have.  

Suite 550 Season 3, Episode 7

  As BBVA USA’s Head of Retail Banking, Cagri Suzer spends a lot of time finding the happy medium between person-to-person banking and modern technology. Cagri, who is also a CBA Board Member, sat down with CBA President and CEO Richard Hunt to discuss how BBVA has been one of the leaders in banking’s digital transformation and what that means for the future of physical bank branches.  

Suite 550 Season 3, Episode 6

  Comptroller of the Currency Joseph Otting discusses with CBA President and CEO Richard Hunt the recently released Community Reinvestment Act Notice of Proposed Rulemaking, the process of drafting the NPR as well as some of the changes the proposed CRA rule would require. Comptroller Otting also talks about the joint agency process.  

Suite 550 Season 3, Episode 5

 Desiree Wolfe, Senior Vice President of Product Management at Webster Bank and Vice Chair of CBA’s Deposits and Payments Committee, discusses the latest in real-time payments, fraud prevention and what banks are doing to make the payment process more seamless for their customers. Desiree was in Washington to brief the bipartisan Congressional Fintech and Payments Caucus on behalf of CBA. 

Suite 550 Season 3, Episode 4

John Pataky , the new Chair of CBA’s Mid-Tier Retail Executive Forum and EVP, Chief Consumer and Commercial Banking Executive at TIAA Bank, discusses who mid-size banks view as their competition, mergers and the impact of prolonged low interest rates. John also talks to CBA President and CEO Richard Hunt about the need for bankers to serve as strong advocates for the industry with policymakers and what it is likeworking with the new regulators in Washington, D.C.

Suite 550 Season 3, Episode 3

Ernie Johannson, CBA Board Member and BMO Harris’ Group Head of North American Personal & U.S. Business Banking, calls into Suite 550 to discuss being selected one of the Most Powerful Women in Banking, a decade of BMO Harris’ team of women leaders being named the Most Powerful Women in Banking and Finance, and how BMO has been a “bold leader in changing communities, building communities, supporting businesses, and helping consumers achieve real progress in their finances.”

Suite 550 Season 3, Episode 2

Nitin Mhatre, Executive Vice President, Head of Community Banking at Webster Bank and CBA's new Board Chairman for the upcoming year, sits down with CBA President and CEO Richard Hunt to discuss the Association's legislative and regulatory priorities as well as his history in banking and the role consumer banks play in financing the dreams of consumers and small businesses. For the upcoming year, CBA’s priorities will be to: Highlight the Benefits & Soundness of Retail Banks Modernize Banking’s Regulatory Framework Support Uniform Data Security & Consumer Protection Right-Size Federal Student Lending 

Suite 550 Season 3, Episode 1

  Bank of America’s Managing Director and Head of The Academy John Jordan and PNC’s SVP of Human Resources-Retail Distribution Jenny Rhodes sit down with Brenda Mechling, CBA’s SVP of Education Relations, to discuss what the banking industry is doing to recruit, retain and prepare the best and the brightest retail bankers. John and Jenny lead CBA’s Talent Management Committee and both of their banks have a focus on ongoing education for their team members.  

Suite 550 Season 2, Episode 8

  Following a panel with CBA’s Talent Management Committee at CBA LIVE, several industry leaders on diversity sat down to discuss the benefits of a diverse and inclusive workforce, how to ensure organizations are recruiting and retaining top employees and how to recognize and overcome unconscious bias. IBERIABANK’s Chief Diversity Officer Monica Sylvain, Vigeo Alliance CEO and Managing Partner Cassi Chandler, TD Bank’s Global Head of Diversity and Inclusion Kelley Cornish and Wells Fargo’s Strategy Planning Manager Maggie Murphy Maertz all took part in the discussion moderated by CBA’s SVP of Education Brenda Mechling.  

Suite 550 Season 2, Episode 7

At CBA LIVE 2019, Woodforest National Bank was presented with CBA's 2019 Joe Belew Award for its Woodforest Foundry program. Woodforest's CRA Executive Director Doug Schaeffer and CRA and Strategy Director Daniel Galindo sat down with CBA's Maren Colon after receiving the award to discuss the program as well as Woodforest's community investment programs. This year's Joe Belew Award was presented to the CBA member-bank applicant with the most innovative and impactful small business initiatives, highlighting its “Currency of NOW” efforts in the community. You can learn more about the Joe Belew Award and the other entries here and learn more about the Woodforest Foundry here.

Suite 550 Season 2, Episode 6

CBA Board Chair Brad Conner with Citizens Financial sits down with CBA President and CEO Richard Hunt for the inaugural Suite 550 podcast. In this episode Brad and Richard discuss the evolution of banking over the last several decades and the impact technology has had - and is having - on the industry.

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CBA's Suite 550

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