Web 2.0 defines how information sharing, collaboration and rich content can make the web an even more powerful tool for organisations to use internally and with their customers. Find out why Web 2.0 is important to Cisco.

CISG 2008, Midland Hotel, Manchester

Web 2.0 at Cisco

Managing Information Across Partners (MIAP) is a key initiative within the sector that has developed a set of shared infrastructural services that enable the sharing of data across education.

MIAP: enabling benefits in education

An overview of the UK Postgraduate Application and Statistical Service (UKPASS) launched by UCAS in 2007. UKPASS offers tailored online applications and the opportunity for market intelligence and statistical information.

UKPASS - your postgraduate applications online

CIS is a good profession to be in - connectivity is here to stay! But, CIS departments work with an (un)dazzling array of stakeholders and address huge complexity. Doug Haynes explains the value of the Myers Briggs Type Indicator.

Myers Briggs: step aerobics with personality!

The JISC Advisory Services and Innovation Team have been collaborating on a range of scenario planning tools and activities. This useful tool will aid strategic thinking and planning - this session brings the theory to life!

The shape of things to come: scenario planning in education

Outsourcing, insourcing, offshoring, crowdsourcing, nearshoring, software as service, shared service, homeshoring. You know it makes sense, but what's it all about?

Outsourcing models

Duke & Jordan Ltd have carried out a study for the JISC this year into using shared services to deliver corporate information systems in FE and HE across the UK. The interest in shared services stems from Whitehall&#39;s Gershon Report.

What gets VCs out of bed: the sector view of Shared Services for corporate systems

A key element of Government efficiency review is the development of shared services to improve the quality and cost effectiveness of public services. While this is not mandatory in higher education, there are opportunities there.

Shared Services - the HEFCE view

This presentation will provide a general update on the development of the Research Excellence Framework (REF), and focus on the REF pilot exercise which is developing and testing methods for producing bibliometric indicators of research quality.

HEFCE - Update on the Research Excellence Framework

Worldwide access to Dutch scientific information is ensured by NARCIS, a portal run by the Research Information department of the Royal Netherlands Academy of Arts and Sciences.

NARCIS - Gateway to scientific information from the Netherlands

For the last year IT at Royal Holloway has undergone a significant change in structure. One of the key initiatives of this transformation has been the introduction of a formal project management framework and a new role of Quality Assurance Manager.

Benefits of a Quality Assurance Manager

Oracle technology has supported the set up of a contact centre environment for Clearing at Liverpool John Moores University. Technology has been utilised to improve data quality, customer service and achieve recruitment targets. Find out how...

Oracle CRM at clearing

A Government review of higher education is scheduled to start next summer. What are the known knowns, and how might we respond to them? How do we plan for the unknowns?

Changing places - higher education futures in uncertain times.

Research activity accounts for a significant percentage of university business. The University of Liverpool has developed IRIS to enable research activity to be administered and reported on all levels.

Integrated Research Information System (IRIS)

No amount of investment in centralised information systems ever seems to result in an academic user base that will simply use those systems as intended. MMS is a significant move towards bridging this gap between central and local data management.

What do users really want? An MMS perspective.

Audio from the 'CISG 2.0' conference in Manchester, dealing with a wide range of issues facing Higher Education IT staff.

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CISG 2008, Midland Hotel, Manchester

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