Have you ever looked at a telecom or cloud contract and thought "why even bother..."? Matt Milhauser is the VP of Strategy and Innovation for Advantix... and he's also a Samurai of contracts. You'll learn Matt's 5 things to look for in a vendor contract and how to negotiate them so well that you'll walk away as your company's contract HERO!

Cloud Therapy with AeroComInc.com | Elevate your IT career! | Weekly discussions on how to navigate business cloud technology.

E030: Cutting Through Contracts Like a Samurai

Learn when Office 365 may not be the best fit for your company... and the great alternatives you might have. Rapidscale Sales Engineer, David Lagumbay, details the specifics that may rule out Office 365 for your company but then explains how you can replicated Office 365 in a private cloud, in order to overcome the standard version's shortcomings.

E029: O365 in the Private Cloud

Learn how IT Professional and AeroComInc.com client, Paul Li, has thrived for 25 years in his IT career. Paul shares his story with us, and tells us about his most difficult time in IT, how he approaches management feedback and much more!

E028: Paul Li's 25 Year IT Journey

Learn what technologies your company can integrate with your VoIP phone system that will make your employees more productive and happier at work. Sangar Sofi, sales engineer from Jive Communications joins Mike to tell a real customer story of a company that didn't realize how many additional applications they could integrate with their Jive hosted VoIP service... and how ecstatic their employees were when they experienced what could be integrated.

E027: What Can You Integrate with VoIP?

Learn whether or not Office 365's E5 offering is going to make your company's employees shout out of joy or frustration. CallTower's CRO, William Rubio, joins Mike to discuss the intricate details of what E5 is and what it is NOT.

E026: What is Office 365 E5?

Learn how inContact's new contact center feature is allowing contact centers to integrate diverse workflow tasks into a single contact center queue. Mark Colclasure is a sales engineer for inContact and he will walk you through several examples of how company's can get more efficiency from their contact center staff by integrating a multitude of different workflows.

E025: Contact Center Workflow Integration

Learn how to improve your company's VoIP call quality by adding SD-WAN to your VoIP service. Listen to Vonage Business' Sales Engineer, Jake Fry, explain how SD-WAN performs voice improving tasks like Forward Error Correction, Deep Packet Inspection and Multi-Path Selection.

E024: How SD-WAN Improves VoIP Call Quality

Learn how to make sure your company never gets stuck with an insufficient Internet connection. Jay Wilson, Sales Engineer for Tier 1 ISP, Cogent Communications, joins Mike to discuss ways to identify possible bandwidth problems and how to plan for them. Josh Chamois also pays us another visit to talk about a recent promotion that you don't want to miss, as well as the Smithsonian in D.C...

E023: Avoiding Bandwidth Overload

Did you know that Fixed Wireless has a great argument for being MORE reliable and secure than fiber? California Internet founder and CTO (and fixed wireless technical genius), Ryan Hauf joins Mike for a fascinating discussion on Fixed Wireless Internet access for business. They discuss the technical facts surrounding security, reliability, bandwidth capacity, distance vs. signal and more. AeroComInc.com's trusty salesperson Josh Chamois also pops into the show to tell you about a provider who's offering a promotional credit the size of your yearly salary! Then, Mike throws him a challenge in the City of Sin.

E022: The Basics of Fixed Wireless for Business

When you ordered that back-up Internet line for your company, did you ask your building management company for a map of how the cables are entering the building? Did you ask the provider for a map of the collapse points? If not, no worries. Listen to John Stephens conversation with Mike, take notes and use his tips when your next contract expires. During his 23 years at Time Warner Cable Business Class, John has held nearly every technical position at the company. He knows about diverse paths into buildings because he's actually built them, engineered them and done troubleshooting on them. Josh Chamois also makes his usual appearance to tell everyone about a price for a 100M Internet connection that you won't believe. After that, Mike asks him to find something outstanding in a building in NYC that everyone has heard of...

E021: Diversify Your Business Internet Paths

Putting your company's Internet service and phone service (and sometimes your MPLS service), on the same circuit can save a lot of money and allow you to get a faster Internet connection (by utilizing your unused voice capacity). But the downside is that it reduces you down to a single point of failure for all services, simultaneously. Windstream engineer, Jon Kawalec joins Mike to discuss fantastic DR strategies for converged services. He also has a great story for everyone to hear. Josh Chamois also makes an appearance to reveal the details of a current promotion where a provider is giving away 10M of Internet access for free. After he discusses the promo, Mike makes him jump through hoops to find something special at a famous location in Boulder, CO.

E020: DR for Converged Internet & Voice Services

Jose DeHoyos has seen a lot of real-life scenarios of the good things that can happen with a fantastic business Internet connection. But he's also seen the bad. Jose joins Mike to give some tips on Dedicated Internet Access Security and Continuity. Basically... the art of keeping your connection safe and up. He also has a great story that you've gotta here. Josh Chamois makes his second appearance on the podcast to tell everyone about an Ethernet promotion that every small location should jump on. Then, Mike makes Josh pull up a famous site in Canton, OH. to see what we can find...

E019: Business Internet Security and Continuity

We know our mobile phones are getting fantastic Internet these days, so can we use 4G for business Internet? Broad Sky Networks' Maureen Donovan joins us to discuss 4G Wireless for business. She and Mike talk about everything from bandwidth maximums, to equipment, to cost, to bonding multiple connections and also what lies ahead for this technology. After a long discussion on 4G, Mike and Maureen exchange funny stories of salespeople gone haywire. AeroComInc.com's resident salesperson, Josh Chamois also debut's on the show to talk about a great promotion on 100M Fiber that one particular service provider is offering. Then, Mike challenges him to find something telecom related at a famous Boston landmark.

E018: Exploring 4G Business Internet

Jason Cutler from Microsoft's 2015 Partner of the Year, Sada Systems, joins Mike to review the essential items IT teams need to review before making the jump to Office 365. Using Jason's blueprint, IT professionals will be well prepared before shopping for Office 365 and will not have any surprises when it comes time to gather pricing. Mike and Jason also make a mistake toward the end of the podcast. Can you guess what it is? Last but not least, Mike gives away another free gift to our podcast listeners!

E017: Know These Things Before Shopping Office 365

United Layer sales engineer, Saad Saleem tells Mike a customer story from six months ago, where an IT team became heroes by expanding their IT infrustructure without spending money. Mike also offers a huge time saving free gift to our podcast listeners.

E016: Growing Infrastructure without Money Creates IT Heroes

Enlightening information on the latest business cloud technology that will elevate your career in IT. Every week, we bring in experienced engineers and experts from various business cloud service providers to discuss tactical tips that IT professionals can use to improve their company's profit... through the cloud. From VoIP to IaaS to WAN, this show will give you the information that you never have time to learn... and that your boss wants to hear.

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