Dr. Erin Elliott is on the podcast! Dr. Elliott is an absolute pro in the sleep apnea world, and in this episode she and Kiera discuss comprehensive dentistry and how to best introduce new skills and treatments into an office.  When it comes to teaching your team about a new treatment, Dr. Elliott recommends the following: Find people’s strengths and match tasks with those strengths Avoid micromanaging Remove people who don’t fit Being overwhelmed when incorporating a new treatment is fairly common, so Dr. Elliott and Kiera also discuss how to avoid the craziness. Learn how long it’ll take to incorporate the new treatment, what team champions are, and ideal third-party medical billing companies. Episode resources: Learn more about Dr. Elliott Take Dr. Elliott’s sleep apnea course Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

Dental A Team w/ Kiera Dent and Dr. Mark Costes

#436: Tackling Adding New Comprehensive Dentistry

Is your team still trying to overcome the Covid Crank? Or just continual bad moods in the workplace? Kiera is here to give tips on improving the culture in your office. She suggests defining the type of culture you want to have, modeling your business after other ones that you look up to, and adding the following to your morning huddles: Motivation Monday Tip Tuesday Core Value Shoutout (Wednesday) Thankful Thursday Fun Friday If you want a positive vibe in the workplace, you need to infuse it. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

#435: Infuse Your Practice with Great Culture

Continuing on our journey of meetings this month … It’s time to talk quarterly meetings! Kiera shares the basic blueprints for setting up these meetings, basically 90-day sprint plans, that will continually align your team. Preschedule the meetings Build an issues list Revisit the focus of the company Review the previous quarter Build out what must happen next The folks who should be at these meetings are your leaders, department heads, doctors, owners. Kiera also mentions specific books attendees should read in advance of quarterly meetings. Does setting up these meetings feel daunting? Not to worry, the Dental A-Team can help you! We’ll visit your office quarterly to get these meetings going, and eventually you’ll be ready to do them on your own! Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Listen to episode 428: Are Your Morning Huddles “Womp-Womp-Womp”? Listen to episode 431: Is Your Team Aligned? Become Dental A-Team Platinum! Review the podcast on iTunes

#434: Quarterly Meetings: 90-Day Sprint Plans

Kiera’s here to share how to verify insurance the tried and true, Dental A-Team-approved way! DAT consultants have been to a lot of offices lately, and have seen that many teams are fumbling over the basics, like insurance verification. Kiera shares how to shift to membership plans, cut down on time while verifying, clustering plans, and why calling insurance companies is not the way to go. We even have an insurance verification form for you to use in your practice! Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Listen to episode 204: You Need to Put This in Place Become Dental A-Team Platinum! Review the podcast on iTunes

#433: Cut Down Insurance Verification Time

Kiera’s got the goods: It’s time for a book club episode! Check out the books below to find inspiration for your life, personally and professionally. The Road Less Stupid by Keith Cunningham Sometimes You Win, Sometimes You Learn by John C. Maxwell The Five Dysfunctions of a Team by Patrick Lencioni Why Your Marketing is Killing Your Business by Minal Sampat The Happiness Advantage by Shawn Anchor Who: The Method for Hiring by Geoff Smart Comparisonitis by Melissa Ambrosini 10% Happier by Dan Harris The 7 ½ Deaths of Evelyn Hardcastle by Stuart Turton The Power of Nice by Linda Kaplan Thaler and Robin Koval Outliers by Malcolm Gladwell Multipliers by Greg McKeown and Liz Wiseman Boundaries by Henry Cloud and John Townsend Your Next Five Moves by Greg Dinkin and Patrick Bet-David Breaking the Habit of Being Yourself by Dr. Joe Dispenza Have your own book recommendations for Kiera? Shoot her an email: hello@thedentalateam.com. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Listen to past book club episodes: 317: 8 Books to Unify Your Team in 2021 194: Kiera’s Book Club, Part 2 118: A DAT Book Club of Inspiration Become Dental A-Team Platinum! Review the podcast on iTunes

#432: Book Club! Inspire Your Mind Every Day

Tiff is here! She joins Kiera to talk about an incredible important topic: weekly meetings. Now stick with us — we know this isn’t the funnest topic, but these meetings are so important, and provide a really great way to keep your team on track. First, Kiera walks through the different meetings your team should be having: Daily morning huddle (listen to our most recent episode on this!) Weekly leadership team meetings Bi-weekly or monthly department meetings Monthly full team meetings Then, Tiff pulls out the key pieces: Keeping the meetings consistent, what the most important part of each meeting is, and what you should absolutely NOT leave these meetings without doing. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Listen to episode 428: Are Your Morning Huddles “Womp-Womp-Womp”? Become Dental A-Team Platinum! Review the podcast on iTunes

#431: Is Your Team Aligned?

Morgan Hamon, president of HDA Accounting Group, is on the pod! HDA is a dental-specific accounting group, and knows dentistry inside and out. Kiera and Morgan discuss profit margins, benchmarks, and AR aging, plus why having good financials will help you make smarter decisions. A profitable practice is more helpful for patients, more secure for team members, and less stressed out in times of uncertainty. Don’t run your practice blind; get a good CPA. About Morgan:  Morgan is a graduate of the University of Arizona school of business. Following graduation, he was commissioned as an officer in the United States Navy and served for over ten years as a Naval Aviator flying carrier-based F/A-18 Hornets. During that time, he deployed to Persian Gulf and flew combat missions over Iraq in support of Operation Southern Watch. He also served as a flight instructor and landing signal officer for newly winged Naval Aviators transitioning to the Hornet, training pilots in air-to-air combat and landing on aircraft carriers. After leaving the Navy, Morgan obtained a master's degree in accounting with a concentration in taxation from Metropolitan State University of Denver.  He is a Certified Public Accountant (CPA) and is the co-founder and President of HDA Accounting Group leading a large staff of professional accountants delivering a variety of financial accounting and tax services.   Morgan regularly conducts practice profitability advising for over 500 dentists nationally, helping them analyze their financial data and identifying strategies for profit improvement. Episode resources: Connect with Morgan Hamon Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

#430: Do You Know The Most Important Numbers?

Kiera is giving you permission not to enjoy being a business owner or a team member all the time. Yup, you’re dealing with the ebbs and flows of being a working human — the entrepreneurial pattern! But Kiera also has a solution to your bad situation which will help you love your job longer before getting to those downward swings: Look for patterns Identify them Take massive action Have a brain dump Find someone to look outside your situation It’s important to give yourself space when these emotions arise, and know that it’s normal. Kiera just had her own challenging week to endure, but she’s back on top! You can be, too. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

#429: It’s OKAY to ____ Your Job

Tiffany Trader joins Kiera on the podcast to talk about the benefits of a solid morning huddle. The pair discusses how a proper huddle can … Help your team meet numbers each day, month, quarter, and year Get your team back on track when goals are falling short Not be monotonous for the attendees  You know that Tiff and Kiera are always offering up golden information to improve your practice, and this episode is no exception. Putting the right ingredients into your morning huddle will slingshot your day forward in the best way! Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

#428: Are Your Morning Huddles “Womp-Womp-Womp”?

Guess what time it is? It’s end-of-year benefit time! Meaning you need to start blasting your practice’s benefit programs. Kiera describes exactly how your office can touch base with patients (letters, emails, fliers), when and how to inactivate patients, and why end-of-year benefits are so important. Hint: You get more production and more patients. Maximize those efforts to get your patients the best bang for their buck. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

#427: It’s That Time of Year

Podcast listeners, meet Dana; Dana, meet podcast listeners! Dana is the Dental A-Team’s newest traveling consultant, and she’s here to talk about her favorite systems to implement in offices … specifically treatment tracking! Dana and Kiera chat about the best process for treatment tracking, plus how to get team members excited about it. The takeaways: Get buy-in from the team Track things manually Tie it to the bigger picture Treatment tracking is a long-game effort that’s totally worth it. Start tracking things today! Episode resources: Reach out to Dana and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

#426: Trick-or-Treatment Tracker

Interested in getting higher case acceptance and having smoother exams? Co-diagnosing is your way to go. Kiera shares how hygienists can tee up treatment using the same lingo doc might, all using doctor’s guiding methods. Simply follow the steps Kiera suggests in this episode and do it consistently for about a month. Then, voila! Your patients are warmed up perfectly for doctor to come in and close. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

#425: Ready, Set, Co-Diagnose!

It’s a quick episode today, but an important one. Kiera reminds listeners to not forget the people who made you great. Yes, you took risks and became successful, but a lot of people along the way who made that possible for you. Write down a list of names of people who’ve pushed you forward. Pick two or three names off that list and write them thank-you notes. Be willing to have hard conversations with the challenging folks in your life. At the Dental A-Team, we’re here to make your office more organized and on track, but we also want you to remember who you are. The greatest secret to success is humility.   Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

#424: It’s Time to Check Your Ego

Do you need help somewhere in your life? It’s definitely okay to admit it — we all do! In this episode, Kiera encourages you and your teammates to ask for help from each other! Believe it or not, you’re missing opportunities when you’re not asking.  Part two of the episode is about flipping the script on downtime and using it to launch yourself toward success! Build in mental health days each month, and use them to better yourself!   Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

#423: Help Me! Plus, the Power of Downtime

We’ve said it before and we’ll say it again: This is the BEST way to get your patient to say yes to fluoride! Kiera once again shares the best lingo for the job, but she first sets the stage by addressing two points: Do you believe in fluoride? Are you wary of the cost? Now it’s time to hear what to say and how to say it. Listen to this episode to hear how, and know that offering fluoride is the most proactive thing you can EVER do for your patients! (Not a fluoride believer? That’s okay, we still love you!)

#422: This Verbiage Works EVERY SINGLE TIME

The Dental A Team podcast is to here to give all team members, in EVERY position, TACTICAL and PRACTICAL TIPS to be: Be more efficient Have more fun Improve doctor and team communications Eliminate frustration And make your life easier! Jump in! They are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!

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Dental A Team w/ Kiera Dent and Dr. Mark Costes

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