As a landlord or property manager, do you ever feel like the word “landlord” comes with a negative connotation? The word has been in use for over 1000 years, dating back to an Old English concept, in which tracts of land were owned by a single person who came to be known as a "lord," and those occupying the land became bound and dependent on their lords for protection and, of course, obligated to pay rent for that privilege. Even though our culture has moved well beyond this ancient system, the lingering negative essence of the word "landlord" remains for many. Hear from host Bob Preston, MPM® RMP®, and NARPM Property Managers, Mark Scott and Danielle Rogers, MPM® RMP®, on how we can start changing the narrative. 

NARPM Radio

NARPM Radio: Changing the Narrative

As a landlord or property manager, do you ever feel like you just can't have a break from your business? Keeping your eyes on the ball so nothing falls through the cracks can be a never-ending concern: maintenance requests, property viewings, leases to review and sign, tenant move ins, rent collection. Whew, sound familiar? Research shows that many small business owners either don't take vacation, or when they do, it's a "working vacation." Join Kathleen Richards, MPM® RMP®, and gang for an in-depth discussion on why taking a vacation from your business is powerful!

NARPM Radio: 5 Reasons to Take a Vacation

Explore the legislative proposals that would change how the Housing Choice Voucher Program (aka Section 8) operates. Join Tyler Craddock, the Governmental Affairs Director for NARPM, Patti Robertson, PMI Virginia, and Amanda Han, MPM® RMP®, Cornerstone Properties, to discuss Section 8, how it works, and the responsibilities in the program of the tenant, the landlord, the housing agency, and HUD. Dive deep into the good, the bad and the not so pretty impact the HCV program proposed changes could have through the lens of NARPM members’ collective experiences as housing providers. (*Remember that state law varies from state to state, so always contact your attorney for specific legal advice in your area.)

NARPM Radio: Section 8 Housing Choice Voucher Program

You go to a rental unit; the door's lock is broken, the power is off; there's no one there. The neighbor says no one has been around for a long time. Is this an abandoned property? Learn more about what truly - and legally - constitutes abandonment from Florida property management attorney Harry Heist in this episode of NARPM Radio.  Abandonment is a legal term, and you need to know the legal definition of it in your area and how to prove it. What you think may not be the (legal) case!  *Always check with your attorney for your state or local laws that apply to issues such as this. 

NARPM Radio: Gaining Possession by Abandonment

NARPM Radio: Changing the AC Filter – Who’s Responsible? The lease has a clause that the tenant has to change the AC filters on a regular basis. But do they? Every lease should have a clause stating that the tenant is responsible for this maintenance, but oftentimes we can’t rely on them to actually do it. When the tenant calls with a complaint about the air conditioning, is it their fault for not changing the filter? Florida property management attorney Harry Heist tells the story about his own personal experience with this task and relates how it’s not always as easy as you might think. What’s the solution? Take a listen on this week’s NARPM Radio episode on AC filter changing and liability. As always, be sure to check with your local/state attorney for laws applicable in your area.

NARPM Radio: Changing the AC Filter – Who’s Responsible?

The tenant moves in, and three months later wants to break the lease because his wife didn't sign it. Do all adults living in the home sign the lease? What about an adult student? The simple task of lease signing is often done wrong, according to Florida property management attorney Harry Heist. Improper lease signing can cause a myriad of issues, and you need to know what specific measures to take to ensure you don't have problems later on. As always, make sure to check with your own legal counsel for the law in your state or locality. 

NARPM Radio: Proper Lease Signing Procedures

NARPM Radio: Tenant Delay Tactics What are typical delay tactics a tenant uses when served with an eviction notice? It doesn’t matter what they say (roommate left, lost job, cat died, etc.), but they have a right to file a response with the courts once an eviction notice is served. From the tenant’s “answer” filed in the court to bankruptcy, attorney Harry Heist discusses some of the ways that a tenant can delay an eviction. How do you avoid losing this battle? Make sure you take the right steps, know the law, be prepared, and always be sure to work with your attorney for advice as laws vary from state to state.

NARPM Radio: Tenant Delay Tactices

As a property manager or landlord, do you ever worry that you are not truly getting the full financial picture when screening tenant applications? Sometimes we get applications laden with smoke and mirrors that are easy to filter out. But other times, the application may look quite good and complete, but in reality, some of the aspects that would be helpful in making a decision are not visible.  Wouldn’t it be cool if you could verify renter's income, payroll, past rent payments, NSF & overdrafts all in one, easy to pull, screening report?  On this episode of NARPM Radio, Bob Preston of North County Property Group in CA talks with Craig Schoen, CEO at Rentify about “open banking technology” and how property managers can use it to better screen prospective tenants.  Rentify, a new NARPM Member Discount Program, is a company dedicated to helping property managers and landlords utilize a new approach to get that full picture of a tenant’s financial picture during the screening process. 

NARPM Radio: How to Use Open Banking Technology to Screen Tenants

Podium is a customer messaging platform that can help property management companies achieve ongoing touchpoints, ultimately bolstering their customer relationship management and loyalty.  Bob Preston with North County Property Group in Del Mar, CA, hosts this episode of NARPM Radio, talking with Zach Williams of Podium about how you can send pictures and videos, arrange for service appointments & scheduled item pickup, and collect payments—all online on your site - plus, stand out on the websites that matter by easily collecting hundreds of customer reviews.

NARPM Radio: How to Get Great Online Reviews & More

When your potential clients ask "how will you market my rental?", you need a way to differentiate yourself from the others that may also be interviewing for this property.  In this episode of NARPM Radio, NARPM member Bob Preston talks with Nicki Callahan with Nest Publications - a new NARPM Member Discount Program - about an innovative, digital marketing campaign, custom branded to you.  Nest is more than just another magazine – it is a digital publication with the unique ability to build broad credibility for your brand to enhance efforts and drive revenues. Unlike a traditional paper magazine the reach of an on-line magazine is limitless, trackable (using analytics) and of course green. Branded to you with your photo, logo and colors, your publication features live links throughout to guide readers toward your current listings as well as your website and any social media sites that you participate in. Visit https://www.narpm.org/about/member-discounts/#nest-publications or email nicki@nestpublications.com to view a demo and learn more! *NARPM Members receive a $200 discount on their custom publication!

NARPM Radio: Introducing a Sophisticated Marketing Approach using Digital Publications

You rented a mother-in-law apartment out, the lease is in place, and now code enforcement says it's illegal and must be vacated. Does this happen? It does, according to property management attorney Harry Heist. Sometimes a property manager is asked to rent out a unit that may or may not be legal. Sometimes the unit has been modified without permits, like a garage that's been modified into an apartment or bedroom. What problems do you have now? Quite a few. Make sure you're prepared; tune in to NARPM Radio today and take a listen to this week's podcast!

NARPM Radio: Illegal Unit?

Insurance is boring. At least that's what you used to think. But not anymore, with NARPM's newest member discount program Thimble! Now you can visit a webpage set up exclusively for NARPM members that not only allows your contractors to buy the right, A-rated insurance for exactly what's needed, but also gives you a FREE all-in-one insurance tracking platform! Now you can mange your Certificates of Insurance in one place, whether your contractor purchases insurance from Thimble or another provider. Listed in Money Magazine as 2020's "best insurance for the smallest businesses," Thimble makes your life a lot easier. Sign up in 2 minutes at www.Thimble.com/NARPM. 

NARPM Radio: COI Manager Saves Time, and it's Free!

Short-term health plans have been in the news lately as a health insurance option. Learn more about what that is, and what's happening with health care in this episode of NARPM Radio featuring Nick Shirman from NARPM's member healthcare program. Nick discusses how members can find individual coverage or group coverage at the best rates, how the new administration's changes can affect association health plans, and what you need to know about short-term health coverage.  For more information on the program, contact Nick at nick@myhealthily.com or visit https://propertymanagershealthcare.com/.  

NARPM Radio: Healthcare Insurance & What's New for 2021

Bob Preston, RMP® of North County Property Group, Del Mar, CA, discusses the issue of rent collections in his area, and how his company uses software to process payments. 

NARPM Radio: Rent Collection & Owner Distribution

There are a lot of reasons for installing home automation in rentals, including attracting tenants, making the home more secure, and eliminating the need for keys. It can also be costly and raise privacy issues for tenants. What's the right way to go for your properties? Property Manager Bob Preston, RMP®, MPMC discusses the factors that should be considered, including benefits and drawbacks, before installing smart devices in your home. If you want to learn more, check out this podcast on home automation, featuring Sean Miller of Point Central:  Episode 27: Gaining Efficiencies Through Property Automation, Featuring Sean Miller of PointCentral

NARPM Radio: Should My Rental Be A Smart Home?

Property management radio for NARPM members. Get tuned in!

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