This episode’s guest is Scott Montgomery, CEO and Founder of Crank Tank - a company offering CEO consulting, marketing, and Omni Channel strategy to brands and businesses. Scott&apos;s impressive background in managing businesses ranges from the origins of Cannondale Europe to the reintroduction of Scott bikes to the US market. Scott has played a pivotal role in guiding well-known brands to excellence. As CEO of Club Ride Apparel, he took the company to next level operations achieving 13.5 times sales growth. Additional CEO roles with Nutcase and Reynolds Cycling make Scott a global leader whose input and guidance you don’t want to miss.Support the show (https://www.nbda.com/donate)

NBDA: Bicycle Retail Radio

People, Product, Capital - The Overly Simple Answer

How to build operational efficiency at your retail bicycle store.Support the show (https://www.nbda.com/donate)

The Friday Retailer Flex - Episode 30

This episode’s guest is Master Wheel Builder Bill Mould, a Columbia University and Yale-educated scientist and engineer who served as a college professor, Air Force colonel, and civilian pilot among other things, before ‘retiring’ into his passion as a master mechanic and expert in bicycle physics and wheel building.  He has written a book on bicycle physics and engineering, has hand-built more than 6,000 wheels, and continues to study wheels through research, experimentation, and conversations with experts around the world. In the industry, we affectionately refer to him as Bill Mould Wheels. Support the show (https://www.nbda.com/donate)

Creating Centers of Excellence in Building Custom Wheels

Retail Strategies for Improving SalesSupport the show (https://www.nbda.com/donate)

The Friday Retail Flex - Episode 29

Today&apos;s guest is Tom Ranieri, the owner of Pacuare Outdoor Center. The outdoor center located in Costa Rica is about a love for adventure, never-ending exploring, and passion for travel. Hosting guests from all over the world, Pacuare Outdoor Center also offers an affiliate program to bicycle retailers who wish to suggest and offer to their customers and riders a chance to experience a trip of a lifetime, while offering the retailer a revenue boost for the referral. Today’s conversation is about why now is a good time to think outside of the box with customer-centric conversations and also to start thinking about packing the bags for a trip to remember.Support the show (https://www.nbda.com/donate)

Adventure Travel – Offer an Epic Experience for Your Customers

Insight and future profitability in e-commerce - with Ben Barenholtz- QuiversSupport the show (https://www.nbda.com/donate)

The Friday Retailer Flex - Episode 28

This episode’s guest is Francisco Cornelio, lead mechanic, manager, dreamer, and creator at N+1 Cyclery and the N+1 vintage bicycle museum. N + 1 cyclery, located in Framingham, MA, was established in 2014. It isn&apos;t your typical bicycle shop. The vibe is different. The attitude is different. They are old world and new school. They know that your bicycle isn&apos;t just a bicycle, and they want to help you be whatever kind of rider you need to be. Listen in as Francisco shares his insight and unique tips. Support the show (https://www.nbda.com/donate)

Where Old School Meets New School- N+1 Cyclery

Bicycle Shipping’s best shipping label practices- with BikeFlights.comSupport the show (https://www.nbda.com/donate)

The Friday Retailer Flex - Episode 27

In a recording on September 20th, 2021, NBDA President Heather Mason sat down with Rachelle Schouten, NBDA Development Director to talk about the upcoming 1st Annual Bicycle Industry Gala, recap CABDA Midwest and talk in more depth about the programing content- NBDA provides. With so many trade shows coming up, including Sea Otter, CABDA West, Philly Bike Expo and CABDA east the intent is to give you a little insight into what to expect and how you can interact with the NBDA. The industry will have a chance to unite on Friday September 24th for a very special evening celebrating the bike boom and encouraging new riders to mingle firsthand with us. Learn more about the Gala, silent auction, special cocktail and why you should organize a view party now. Tickets available at: https://nbda.com/programs/bicycle-industry-gala/Support the show (https://www.nbda.com/donate)

Bicycle Industry Gala & Meet the NBDA at Fall Events

In a recording on August 31, 2021, NBDA President Heather Mason sat down with Jim Kersten, CEO and show Director of Bicycle Industry Trade Shows CABDA Midwest, West, East, and Summit, to talk about the upcoming CABDA shows and how and why retailers should take part in these events during these unique times. Relaunched in 2015, CABDA has grown from a small, single event outside Chicago, to become North America&apos;s series of B2B Events in the Bicycle Industry. Support the show (https://www.nbda.com/donate)

CABDA Expo - KEEP THE BIKE BOOM ALIVE!

How to Increase Your Profit MarginSupport the show (https://www.nbda.com/donate)

The Friday Retailer Flex - Episode 26

This episode’s guest is Scott Holz, senior program manager at Specialized Bicycles. During his 13 years at Specialized, he progressed from SBCU instructor to brand strategist, and then manager of a global team before moving into his current role as a Senior Program Manager for the brand&apos;s single largest market. He has created brand strategies and directives for a global network of over 3,000 independent retail partners.Support the show (https://www.nbda.com/donate)

How Offering Fit Services Can Elevate Your Retail Environment and Experience

Pro Tips for Bike Retailers – Presented by Ascent 360Support the show (https://www.nbda.com/donate)

The Friday Retailer Flex - Episode 25

This episode’s guest is Mercedes Ross, executive director of Project Bike Tech. Voted one of the top 50 Influential Businesswomen in the bike industry, Mercedes leads an amazing non-profit that uses bicycle education as a conduit to teach core academics, enhance lives, create career opportunities, and inspire new generations to be passionate about bikes. She&apos;s worked in the ski, outdoor, motorcycle, scuba, and craft brewing industries, as well as owned her own motorcycle retail store for 15 years. Mercedes has led countless sales team training seminars and has been a featured speaker in both the bicycle and motorcycle industry national trade shows.Support the show (https://www.nbda.com/donate)

Foster Bicycle Education, Enhance Lives and Build Community

Elevate the Post Bike-Sale Customer Experience with Your Knowledge. - Presented by QBP/BIKEFITSupport the show (https://www.nbda.com/donate)

The Friday Retailer Flex - Episode 24

Bicycle Retail Radio is brought to you by the National Bicycle Dealers’ Association. Our mission is to help specialty bicycle retailers take control of their business by providing leading edge education to help them be competitive in today’s market. For more information go to NBDA.com.

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NBDA: Bicycle Retail Radio

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