In the latest episode of Practice Management Nuggets Podcast, Tammy Hyska shares her expert tips on 5 Critical Things Healthcare Practitioners Need To Have A Profitable Business. Are you excited to start your chiropractic, medical, or dental practice, but don’t have a plan to make it profitable business? Have you been in business for a while, but don’t know if it is profitable? Have you been in business for a while, and are overwhelmed with debt and don’t know how to move from debt to success? Are you a clinic manager in a healthcare business and don’t know how to monitor the business for financial success? Healthcare providers learn their skills at medical school, but don’t learn how to make their business profitable. Tammy Hyska can help you have a profitable business from day #1! Did you know that one of the best ways you can serve your customers better is by having a more profitable business? You can have a more profitable business starting tomorrow--even if you're not a "numbers person"! Tammy Hyska will help you avoid money stress with these tips to set up the financial side of your business the right way– in words that we all can understand! See all the show notes: https://PracticeManagementNuggets.Live

Practice Management Nuggets

5 Critical Things Healthcare Practitioners Need To Have A Profitable Business

In the latest episode of Practice Management Nuggets Podcast, Corrinne Boudreau shares her expert tips on How To Build a Legal Foundation For Your Healthcare Practice. Have you ever wanted to open your own healthcare practice, but you don’t have a business background? Have you ever thought about calling a lawyer for business advice, but you were afraid that it would break the bank? Have you ever heard about a healthcare practice having a business dispute, and you were worried that this might happen to you?   Then you need customizable templates to help you set up your business, operate your brick and mortar local business, or your online business! Corrine Boudreau of Online Legal Essentials can help you! Corinne has developed guided legal templates for Canadians doing business online. Corinne has a knack for making things practical and easy to implement. Being a lawyer since 2002 has given her perspective and experience to boil things down to the essentials. You know that I love templates – and tips, tools, and training to make it easy! Corinne delivers this for you! Corinne Boudreau will explain the essential business documents that you need to start a new healthcare practice – in words that we all can understand! Meet Corinne Boudreau Corinne is the daughter of a teacher and a lawyer - which probably explains a lot about her desire to share and explain the legal stuff. After escaping many years of the big law firm life (aka the "soul-sucking situation"), Corinne started her entrepreneurial legal journey in 2012.   What started as a 40-hour in-person legal course developed for small business owners has now also turned into guided legal templates for Canadians doing business online. Corinne has a knack for making things practical and easy to implement.  Being a lawyer since 2002 has given her perspective and experience to boil things down to the essentials. Corinne is originally from Cape Breton Island and lives in Halifax, Nova Scotia with her spouse, Martin, two teenagers Enya and Owen, and new rescue pup, Kiwi. Corinne’s hobbies include playing guitar with her band “The Mother Pluckers” and playing hockey.   Corinne's motto is "Work Hard. Have Fun. Give Back." www.instagram.com/lawyercorinne   https://twitter.com/lawyercorinne   https://www.facebook.com/onlinelegalessentials  https://onlinelegalessentials.ca https://clubhousedb.com/user/lawyercorinne https://www.linkedin.com/in/corinne-boudreau-9b7b144/ My Takeaways Corinne’s recommendations of the essential business documents for a new healthcare practice are based on relationships. Relationships are triggers for business documents to improve communication and expectations – get it in writing! For example: Patients / clients terms of service, payments, Hiring documents, employees, contractors, associates or group practice; fee splitting, Physical location lease agreements Cost sharing Privacy policies including website, content protection Also, whether you have a brick and mortar local business or an online business, make sure that you are projecting yourself as a trustworthy business owner with a professional presence on your website. This includes having a privacy policy, copyright notice, disclaimers, terms of use documents. Remember Corinne’s #1 tip – get it in writing! Get started right away with the free Ultimate Checklist for Running a Business Online in Canada. Show Notes 01:35  Introduction Corinne Boudreau, Online Legal Essentials 04:47  Corinne’s #1 Tip 06:18  What are the essential starting business documents for a new healthcare practice? 11:18  Website policies and practices 16:17  Corporate structure options for healthcare practices 19:40  Types of Insurance that a business should consider including cybersecurity insurance 23:55  Contracts – fee-splitting, associates, hiring contracts 29:39  When Your Healthcare Practice Develops Online Services – understand the basics of copyright law and terms of service 32:48  Ultimate Checklist For Running A Business Online In Canada 34:45  Follow Corinne

How To Build a Legal Foundation For Your Healthcare Practice | Episode #101

What has been happening lately in cybersecurity in healthcare? Today, Anne Genge, CEO of Alexio Corporation is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice! Anne and Jean discuss recent privacy breach scenarios and cybersecurity trends and steps that you can take now to prevent these events to happen to you! Virtual care, telehealth, and working from home presents opportunities – and cybersecurity risks. Digital health and digital transformation has grown rapidly in the last year. Take time now to review your practice and defend yourself from dramatic increases in cybersecurity attacks. Meet Anne Genge Anne Genge is a pioneer in protecting health data and those who use it. She is a Certified Information Privacy Professional with a specialization in dentistry. Anne also holds certifications for HIPAA, Credit Card Security, Internet, and Network Security. Ransomware and data theft have changed the face of dentistry in the past decade meaning dentists need a new toolkit for protecting their practices. With over 20 years of experience, Anne knows the challenges healthcare providers face with technology. She and her team at Alexio Corporation work with dental and medical professionals to minimize data risk and maximize patient care. As healthcare grows increasingly dependent on the digital environment, cyber-security becomes increasingly more difficult. Protection of patient data is not only law, it’s imperative for business success and reputation. Anne simplifies cyber-security for dentists and other healthcare providers and gives ‘real world’ strategies to protect patient information and the practice business. To find more, see https://getalexio.com   My Takeaways Anne shared Top 3 Tips For an Incident Free 2021 for healthcare providers and dentists and protect your practice and your patients including these nuggets. Secure the network Secure the people Disaster recovery plan Show Notes 00:10  Introduction 00:54  Episode #082 6 Deadly Sins  03:00 COVID-19 biggest influence on digital transformation 07:01  E-Health Saskatchewan Breach  10:31  Anne’s recommendations basic steps for healthcare practices 18:08  Diagnostic Imaging clerical staff snooping - Employees access 3K patients’ records in privacy breach at Red Deer hospital. Red Deer Advocate. Apr. 13, 2021  25:16  Episode #099 Table-Top Privacy Breach Fire Drills   28:00  Top 3 Tips Incident free 2021 29:08  GetAlexio.com 30:00  Practical Privacy Officer Strategies https://informationmanagers.ca/practical-privacy-officer-training/

What’s New In Cybersecurity In Healthcare | Episode #100

Healthcare Employers, Privacy Officers Need To Prevent Employee Snooping Human curiosity, interpersonal conflicts, shaming or bullying or financial gains are common motivators for snooping. We seem to be hard-wired to want to peek into someone else’s personal and private information. Snooping is a violation of trust between our patients and the healthcare providers and the people who work for them. We want our patients to trust us. We need patients to share their personal information with us so that we can provide the appropriate health services to them. When healthcare providers and employees snoop in our patient’s information we destroy that trust with the patient. When employees are snooping in personal health information, it costs the employer time and money. What Is Snooping? Looking at someone’s personal information without having an authorized purpose to access that information to do your job is known as ‘snooping’. Even when you are “just looking” at personal information but don’t share that information with anyone else, this is still a privacy breach. It is illegal. Snooping incidents are on the rise and can cost you time, money, heartache, and headache in your practice. When there is an offence under the privacy legislation like the Health Information Act, there may be an investigation, charges and court appearances, fines, penalties, and loss of employment. Snooping is entirely preventable. You can easily use the 5 low-cost steps to prevent employee snooping in your healthcare practice. How Can You Prevent Employee Snooping? Let’s take a look at the pro-active steps that you can take today to prevent employee snooping. Show Notes 00:00 5 Steps To Prevent Employee Snooping   *start podcast here 01:01 What is Privacy? What is a Privacy Breach? 01:29 What Is Snooping? 03:08 Step 1. Be A Privacy Champion 03:25 Name A Privacy Officer - Accountability 04:41 Policies And Procedures 05:11 Build Privacy Into Everything You Do 05:20 Step 2. Train 08:13 Step 3. Reasonable Safeguards 09:34 Step 4. Monitor 10:21 Step 5. Consequences 10:48 Sanctions and Discipline Policy 11:08 Privacy Breach Reporting 11:17 Employee Snooping 13:05 Summary 5 Steps https://informationmanagers.ca/5-steps-to-prevent-employee-snooping/ Key word Searchie https://PracticeManagementNuggets.Live/search  

5 Steps to Prevent Employee Snooping

Use Table-Top Privacy Breach Fire Drills to Protect Your Practice Healthcare providers, owners, and privacy officers hear about big privacy breaches on the news and hope it won’t happen to them. It keeps them up at night...because they know that properly preventing or managing a privacy breach is critical to the continued success of their business! If a privacy and security incident hits, you will be in crisis mode. This is not the time to read your procedures for the first time. Instead, having a solid, approved, and well-tested privacy breach management plan will be critical to an effective response. Invest now in table-top exercises or ‘fire drills’ with your privacy incident response team using a simple privacy breach scenario. Use your written policies, procedures, forms, and create sample privacy breach response plans or ‘playbooks’ for different types of scenarios. This will help you to be better prepared in the event of an incident and—even better—help you to prevent a privacy breach in your healthcare practice.   Show Notes 00:38  Introduction Jean L. Eaton 02:06  Table Top Privacy Breach Fire Drill technique. 02:46  Step 1 – Sample Privacy Breach 06:25  4 Step Response Plan   Do you need help to create your privacy breach management plan – and a mentor to help you get it done? Check out the 4 Step Response Plan https://informationmanagers.ca/4-step

Table-Top Privacy Breach Fire Drill

You might need to amend your PIA if you want to: add a new digital health app or patient portal to make it easier for patients to book appointments with you, or get access to Alberta Netcare Portal, or the CII or CPAR projects, expedited Netcare Privacy Impact Assessment, use the internet to get telehealth on-line consultations for your patients, update your participating custodians and privacy officer, and regular review to ensure that you are continuing to meet the requirements of the Health Information Act (HIA). A PIA is a practical business tool in your healthcare practice. A PIA is an important tool that you can use to help you with project management. It will help you anticipate risks to the project before it starts and avoid serious problems, and wasted time and money. The PIA process requires you to have written policies and procedures so that you can implement the project effectively and train your staff consistently. Sometimes a PIA is a requirement of legislation. But it is always a best practice whenever you implement a project that includes personal health information. Show Notes 01:14  Introduction Jean L, Eaton 05:08  What Is A PIA 06:46  Purpose of a PIA 10:53  PIA Facilitates Discussion 11:57  PIA Will Help You Select Vendors 13:38  PIA Process 16:12  What is a p-ORA?   17:20  When do you need a privacy impact assessment (PIA) amendment? 19:17  Is It A New PIA or Amendment?  20:55 Common scenarios 21:47 Change in Custodians 22:38  New Location 23:17  Alberta Netcare Portal 24:47  Previous PIA is more than 2 years ago 25:20  Telehealth 26:16  PIA Timeline 28:04  10 Steps To Prepare Your PIA Amendment 28:14  Step 1 Locate Previous PIA 31:03  Step 2 Review Your Current IT 40:07  Step 3 Review Policies Procedures 40:43  Step 4 Review Your Safeguards 41:34  Step 5 Authorizing User Permissions 43:43  Step 6 Training Policies 45:21  Step 7 Access and Correction Requests 47:06  Step 8  Masking 47:37  Step 9 Responding To Breaches 50:06  Step 10 Next Steps 52:20  Summary 53:29  Remote Working Telehealth Tools PMS Tip Remote Worker Privacy And Security Checklist: https://informationmanagers.ca/pmsrw PIA Template Remote Working and Virtual Care: https://informationmanagers.ca/pia-virtual-care 55:22 Practice Management Success Tip Privacy and Security Policies and Procedures Checklist https://informationmanagers.ca/o6s2 55:58 Health Information Management Privacy and Security Policy and Procedure Templatehttps://informationmanagers.ca/hitemplates 56:10  3 Options To Help You With Your PIA https://informationmanagers.ca/privacy-impact-assessment-pia/

Do You Need To Amend Your PIA?

If you have an appointment schedule with a lot of openings, you might need a patient recall program. If you don't have many recall appointments in your schedule, you might need a patient recall program. If you want to add additional or your first dental hygienist, you might need a patient recall program. If you have patients that haven't seen you for a long time, you might need a patient recall program. Today, Joanne Williams of U R DU Appointments is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice! Joanne will share how a patient recall program will help a dental practice, increase your revenues by implementing a consistent patient recall program. Show Notes Publish October 27, 2020 00:59  Introduction Jean L. Eaton 01:59  Welcome Joanne Williams 04:19  Pink elephant 05:15  Joanne Williams’s #1 Tip Be consistent with your patient recall program. What Is A Patient Recall Appointment 06:38  Why Are Dental Appointments Important to the Dental Practice? 07:42  Benefits Of A Patient Recall Program 08:20  Examples of Using Patient Recall Program 09:22  Metrics to Monitor 14:45  How To Start A Practice Management Program 15:40  Who In a Dental Practice Is Responsible for a Patient Recall Program 20:14  Benefits of Using Remote Team Working With Your Practice 22:35  U R Du Services On-boarding 25:27   Offer 30% off First Month Service ttps://InformationManagers.ca/likes-urdu Receive 30% off your first month services. Offer runs until December 31, 2020.

Who Is Doing The Recalls In Your Dental Practice?

When a practice has an efficient processes in-office practice is streamlined, then you ready to embark to see patients with telemedicine. The COVID-19 pandemic is the catalyst for growth in telemedicine. Dr. Michael Greiwe, M.D. practicing orthopaedic surgeon with OrthoCincy and the founder of the OrthoLive and SpringHealthLive telemedicine platforms is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice! He’s going to share with us how to increase you practice revenue, efficiency and patient satisfaction with telemedicine. Meet Dr. Michael Greiwe Michael Greiwe, M.D., is a surgeon by day and tech guru by night. He is a practicing orthopaedic surgeon with OrthoCincy, near Cincinnati, Ohio, and the founder of the OrthoLive and SpringHealthLive telemedicine platforms. The platforms allow medical practices to deliver telemedicine visits through real-time HIPAA compliant video conferencing between provider and patient - increasing practice revenue, efficiency and patient satisfaction. Dr. Greiwe is a nationally recognized expert on how telemedicine technology is changing the practice of medicine. TV news stations and podcasts across America have interviewed him about the future of telemedicine, and how to use it to improve the patient experience. He attended the University of Notre Dame, where he won the prestigious Knute Rockne Award for excellence in academics and athletics. He completed his orthopaedic surgery training at the University of Cincinnati Department of Orthopaedic Surgery and Sports Medicine. In 2010, Dr. Greiwe completed his fellowship in shoulder, elbow and sports medicine at Columbia University, training with the head team physician for the New York Yankees, Dr. Christopher Ahmad. To find more, see OrthoLive https://www.ortholive.com and SpringHealthLive https://SpringHealthLive.com.  Show Notes Publish Sept 22, 2020 00:45  Introduction Dr. Michael Greiwe 02:42  “Telemedicine is the next tool that is going to make the job easier for physicians and better for patients.” Dr. Mike Greiwe 05:14  What is Telehealth 08:53  OrthoLive Available on the App Store readily available to providers and patients 10:22 Digital Health Misconception that patients don’t want to use telehealth 11:07  “90% of Patients Prefer Telemedicine over in-office visits.” 11:54  When Is A Practice Ready To Implement Telehealth? 14:54  Processes is the way to run your practice efficiently 15:39  Future trends in telehealth 17:27  Confidence Growing with Telemedicine 18:27  Patient Access is the Beauty and the Power of Telemedicine 19:18  Lessons Learned From 500,000 Telehealth Visits – Top 3 19:45  1. Band Leader 20:10  2. Understanding Where The Low Hanging Fruit Is 20:56  3. Technology Platform Super Easy for Patient Access and Efficient for Providers 22:38  Opportunities in Canada Key word Searchie https://PracticeManagementNuggets.Live/search  

Why Medical Practices Will Have to Offer Telemedicine in the Future to Compete | Episode #095

Healthcare providers and clinic managers have three common myths about EMR user monitoring auditing. Myth #1 – The electronic medical record EMR automatically does all the auditing – I don’t have to do anything Myth #2 – I don’t have to audit my users – I know them Myth #3 – I won’t have to worry about this until I have a breach Rob Pruter, the User Monitoring Expert at SPHER is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice! He’s going to share with us how to protect your practice and your patients when you use Artificial Intelligence (AI) technology that can recognize unusual activities and generate a warning message. Finally, an easy way to perform user monitoring and quickly recognize risks from external bad actors and employee snooping incidents! Meet Rob Pruter Rob is the Chief Revenue Officer at SPHER, Inc. He is responsible for all global sales, marketing, and partner revenue at SPHER, Inc. For the past 20 years, he has successfully built marketing programs and partner alliances in the healthcare IT space with larger companies and innovative start-ups. He has a passion for protecting patient privacy and cybersecurity for the healthcare industry. And he is my new best friend with a passion to improve audit log monitoring! To find more from Rob, download the brochure from SPHER! https://informationmanagers.ca/likes-spher   Show Notes Publish September 7, 2020 00:59  Introduction Jean L. Eaton 01:45  Welcome Rob Pruter 02:40  Pink Elephant in the room What do clinic managers and health care providers need to know about monitoring audit logs? 02:57 Rob Pruter’s #1 Tip Nobody goes to the doctor to get their identity stolen. 05:16  What is an audit log? 06:37  Everyone needs a unique user ID 08:48  Myth #1 – The electronic medical record EMR automatically does all the auditing – I don’t have to do anything 11:53  Myth #2 – - I don’t have to audit my users – I know them 15:05  Myth #3 – I won’t have to worry about this until I have a breach 19:45  How To Use AI Audit Log Reports 21:00  Identify security risks right away avoids remediation costs, time spent, and enforces a culture that snooping is not permitted. 23:44  Multiple locations and remote working often also means less supervision. AI auditing tools can help you be proactive. 25:46  Who is AI Audit Monitoring For? 27:14  When is a clinic ready to start AI Audit Monitoring? 28:10  Find Out More From SPHER https://InformationManagers.ca/Likes-SPHER Key word Searchie https://PracticeManagementNuggets.Live/search   Rate and Review the Podcast I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you! Reviews for the podcast on whatever platform that you use is greatly appreciated! When you provide your honest feedback it helps other people just like you find content that may help them, too. If you received value from this episode, please take a moment and leave your honest rating and review. Jean L. Eaton, Your Practical Privacy Coach and Your Practice Management Mentor with Information Managers Ltd.

How AI Improves EMR Auditing

Recently, I was asked about what privacy awareness training can you do at the clinic to keep privacy awareness top of mind. How do you keep Privacy Awareness top-of-mind in your practice? As an employer and health care provider, you are responsible to provide training to all of your employees about privacy awareness. If you don’t provide the training, if the employees don’t understand the policies and there is a privacy breach, then the healthcare provider is more likely to be held accountable under the legislation and face penalties including fines and even prison! Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information. Healthcare businesses who want employee and supervisor level privacy awareness training to support key policies, procedures and risk management programs need a privacy awareness training program. Here are some easy to implement tips to help you get started with your privacy awareness program. Show Notes Publish Aug 31, 2020 11:16  Introduction to Jean L. Eaton Are you on Instagram? Me too! Tag me @Infomanltd 00:37  Privacy Awareness Training 03:09  Example - Should You Provide Your Child's Health Insurance Number to the School? For more discussion on the topic of HIN# and schools, see the Saskatchewan Office of the Information and Privacy Commissioner The example video will be available soon for download in this lesson. 08:39  Health Information Privacy and Security Policies and Procedures Manual 09:45  Practice Management Nuggets For Your Healthcare Practice Podcast https://practicemanagementnuggets.live/ 10:15  Privacy Awareness Training course https://corridorinteractive.com/online-training/privacy-awareness-in-healthcare/ 10:57  Practice Management Success membership https://informationmanagers.ca/practice-management-success/ 11:09  CyberSecurity Awareness Month https://Staysafeonline.org/ncsam/champions   Practice Management Success Are you feeling frustrated with the same problem over and over again in your clinic? Or solving one problem just to find another problem popping up? Don’t know where to go for help? Many new and seasoned clinic managers find that they need help from time to time with questions like the ones that we discussed in this podcast episode. Do This Now Members of Practice Management Success can access the video of this episode and the resources here in the membership. If you are not a member of Practice Management Success, yet—what are you waiting for? Click here and register now! With your membership to Practice Management Success, you will get great tips, tools, templates, and training that you can use right away to help you start, grow, maintain, or fix your healthcare practice and your career! Rate and Review the Podcast I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you! Reviews for the podcast on whatever platform that you use is greatly appreciated! When you provide your honest feedback it helps other people just like you find content that may help them, too. If you received value from this episode, please take a moment and leave your honest rating and review. Jean L. Eaton, Your Practical Privacy Coach and Your Practice Management Mentor with Information Managers Ltd.

How To Keep Privacy Awareness Top Of Mind

Are you a clinic manager or healthcare provider who wants to build your network and re-fresh your professional connections so that you are better prepared for your next career move or, maybe, start or build your own business? You have heard that LinkedIn is THE place to grow your career and your professional presence But you are wondering what the correct etiquette is, and the best practices for your LI profile? Knowing the essentials to using LinkedIn will make a big difference in improving your visibility and credibility – both crucial to building your authority and influence. If you are serious about having a solid, fully optimized LinkedIn profile, then stay tuned! Janice Porter will help you develop and use LinkedIn as a primary tool for bringing in new business. Janice Porter, LinkedIn Networking Expert is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice! Janice knows the essentials to using LinkedIn that will make a big difference in improving your visibility and credibility – both crucial to prepare for your next job or move your healthcare practice towards profitability. Meet Janice Porter Janice is known as a master communicator, and her passion is specializing in working and teaching professionals online and offline networking and marketing strategies for attracting, developing, nurturing, and retaining relationships that enhance business growth and profitability. Janice believes anyone in business or looking for a new position, needs to have a professional LinkedIn profile, and that LinkedIn is a powerful, under-utilized online platform for attracting new clients, new referral partners, or being found by recruiters. Connecting like-minded people is one of her innate gifts, because she cares and deeply values each person in her network. It is with deep insight and a steadfast belief in relationship marketing that Janice makes the introductions, and only when she is knows it will be beneficial to both parties. To find more from Janice, download 16 Steps To A Fully Optimized LinkedIn Profile Show Notes Publish Aug 17, 2020 00:59  Introduction Jean L. Eaton 01:10  Welcome Janice Porter 08:40  Pink elephant 09:00  Janice Porter’s #1 Tip 11:00  Why Linked In 11:55  Step 1  Be Authentic 12:40  Step 2  Create An Optimized Headline 14:58  First Impression 16:50  Step 3  Be Visible 18:23  Step 4  Be Personal 20:46  Step 5  Make New Connections 23:27  Is It Worth It? 24:45  Summary 5 Tips 32:06  Janice’s Offer https://InformationManagers.ca/Janice Practice Management Success Are you feeling frustrated with the same problem over and over again in your clinic? Or solving one problem just to find another problem popping up? Don’t know where to go for help? Many new and seasoned clinic managers find that they need help from time to time with questions like the ones that we discussed in this podcast episode. Do This Now Members of Practice Management Success can access the video of this episode and the resources here in the membership. If you are not a member of Practice Management Success, yet—what are you waiting for? Click here and register now! With your membership to Practice Management Success, you will get great tips, tools, templates, and training that you can use right away to help you start, grow, maintain, or fix your healthcare practice and your career!

How To Make LinkedIn Work For You!

Mergers and acquisitions and closing and consolidating are activities that healthcare practices undertake at various times in the life cycle of a business. There are many reasons why a practice may consider buying or acquiring an existing healthcare practice. You might be expanding your practice to rapidly expand the scope of your services, location, or space. Or you might be downsizing your practice. Or maybe you're merging multiple practices into one streamlined practice so you can better manage your profit margins. You might be looking to diversify your services or, perhaps, create an area of super-specialty that will provide a competitive advantage for your healthcare practice. You might be wanting to acquire skilled employees or healthcare providers that you couldn't recruit in your current circumstances. You might be acquiring or consolidating real estate infrastructure, medical equipment or electronic medical records, computer networking, or perhaps the management team. Or you might be exploring opportunities for economies of scale or cost-cutting. As a custodian (including physicians, pharmacists, dentists, chiropractors, nurse practitioners, optometrists, and more) you need to ensure that the patient's health information remains private and secure, and that patients have continued access to their health information. In this episode, I’m going to help you with 5 Important Steps Before You Merge Or Close Your Healthcare Practice To Ensure Your Continued Privacy Compliance Inventory All Your Existing Patient Records Patient Records Systems Agreements Existing Documents Privacy Impact Assessment Amendment Plan   Show Notes (Recorded August 3, 2020) Show Notes – Podcast / YouTube 01:41  Introduction Jean L. Eaton 02:20 Communication Plan 04:04  5 Things You Need To Know Before You Merge 04:47  1. Inventory All Your Existing Patient Records 07:27  2. Patient Records Systems 11:04  3. Agreements 11:52  4. Existing Documents 13:14  5. Privacy Impact Assessment Amendment Plan 16:24  Privacy Impact Assessment Amendment Takes A Team Also see Practice Management Success Tip - Closing and Moving a Healthcare Practice https://InformationManagers.ca/pmscm Practice Management Success Tip - Top 3 Agreements You Must Have In Your Healthcare Practice (And Why) https://InformationManagers.ca/Top-3 Template Forms – see the Practice Management Success Tip! https://InformationManagers.ca/closing-your-healthcare-practice Template Procedures –  see the Practice Management Success Tip! https://InformationManagers.ca/closing-your-healthcare-practice

Merging Your Healthcare Practice – PIA Considerations | Episode #091

Closing or moving a healthcare provider practice takes co-ordination, patience, communication, and documentation. Once you have made the big decision about closing, moving, or merging your practice and have a general idea about the next step for you, your practice, your employees, and your patient and business records you need to plan the continued administrative, technical, and physical safeguards of the patient health records. Patients and clients have a unique trust with their healthcare provider. They trust that you will provide them continuing healthcare and continued access to their own health information that you have recorded. You are also expected to securely keep their personal health information and follow your professional college standards and health information privacy laws.   In this episode Jean L. Eaton will help you with Provide clarity about records management in your group or shared practice. Guide you to develop health records management plan when you close, move, or expand your chiropractic practice. Contribute to the health information privacy compliance. Get the show notes and links to the templates at https://PracticeManagementNuggets.Live  Show Notes 01:49  Introduction to Jean L. Eaton Are you on Instagram? Me too! Tag me @Infomanltd 03:05  Close, Move, Merge Your Practice 04:32  Continuing Care and Treatment 05:44  Custodian Defined Under HIA 08:34  Patient Records 09:22  Steps When You Close Your Practice 10:05  Notice To Patients Template Forms – see the Practice Management Success Tip! https://InformationManagers.ca/closing-your-healthcare-practice   Template Procedures -  see the Practice Management Success Tip! https://InformationManagers.ca/closing-your-healthcare-practice   12:16  Records Requests, Fee Schedule 14:49  Patient Access To Their Own Health Record 16:33  Moving vs Closing Timelines 18:37  Notify Others 19:19  How To Manage Conflicts 22:08  Information Management Agreement / Information Sharing Agreement Download the Practice Management Success Tip – Top 3 Agreements Your Healthcare Practice MUST Have (and Why). 22:45  Inventory Patient Records 25:14  Retention, Archive, Destruction 27:45  Electronic Transfer, Data Migration, Quality Assurance, Privacy Impact Assessment (PIA) 31:19  Practice Management Success Tip Download https://InformationManagers.ca/closing-your-healthcare-practice 32:39  Discussion 33:12  Searchie 33:38  Follow Me on Social Media Do you have a question about practice management or privacy compliance? Would you like to be a guest on Practice Management Nuggets? Send me an email at https://practicemanagementnuggets.live/contact-us/ 

Close, Move, Merge Your Practice |Episode #090

Have some of your employees been working remotely during COVID-19? If schools re-open with children attending alternate days, will your employees continue to work from homes on alternate days? Do the social distancing guidelines for re-opening suddenly limit the number of employees who can work out of your current space? Or, are you considering changing your business structure to include remote working as your new business model? In this podcast, Jean L. Eaton will discuss privacy breach risks when remote working - and how you can prevent them! Get the show notes and links to the templates at https://PracticeManagementNuggets.Live 

Remote Working Privacy Breach Pain Prevention | Episode #089

Each healthcare practice has been impacted by the COVID-19 pandemic. This is certainly a disruption to our business continuity and a risk to privacy and security of patient, employee, and business information. Each custodian and healthcare provider must maintain a written record of safeguards that have been implemented during the pandemic, ensure that these are communicated to their affiliates, and monitor to ensure they are followed. What can we learn about the pandemic incident response so far? As we prepare to re-open our practices, what can we anticipate? If we experience a second wave and have to lock down again, are you prepared? In this podcast, Jean L. Eaton shares a strategy to help you with your pandemic incident response review so that you can respond to a similar incident with confidence. Get the show notes and links to the templates at https://PracticeManagementNuggets.Live 

Pandemic Incident Response Review

Practice Management Nuggets is a weekly interview series with practice managers, healthcare providers, or trusted vendors who support healthcare practices. Topics help managers implement, maintain, or improve business and practice administration so that health care providers can focus on providing quality health care services. Hosted by Jean Eaton, your Practice Management Mentor, of Information Managers Ltd.

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Practice Management Nuggets

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