Business growth can only come when you implement a winning strategy alongside accountability. How do you do that? Our guests from CEO Warrior will guide you. In this episode, Tersh Blissett & Josh Crouch talk with Mike Disney and Gregg Schonhorn, the company’s COO and Senior Growth Advisor, respectively. Mike and Gregg discuss CEO Warrior’s mission of providing thousands of service business owners around the globe with resources, training, tools, and more. They talk about growth and accountability and how you need accountability if you want growth. Tune in and learn from some of the best in the service industry today. Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

Service Business Mastery - Business Tips and Strategies for the Service Industry

614. Accountability And Strategy: Implementing Twin Pillars Of Business Growth With Mike Disney & Gregg Schonhorn Of CEO Warrior

The blue-collar industry is filled with opportunities, but people don't want to get past the blue-collar work stigma. You don't need a college education to be successful in life. As long as you know and love what you are doing, you'll achieve success. Join Tersh Blissett and his guest, Ken Rusk, in this conversation about his new book, Blue-Collar Cash. Ken is the President of Rusk Industries, a waterproofing service company. Learn how Ken helps people find success in their path and discover how you don't need to have a college education to do what you love! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

613. How To Get Some Of That Blue-Collar Cash With Ken Rusk

Knowing where you stand in a competitive market is an integral part of managing a business. In this episode, Tersh Blissett turns the mic over to co-host Josh Crouch and his company, Relentless Digital, to discuss just how you can monitor your digital marketing business. Josh discusses different tools to help you keep track of your metrics that you can use on your business or spy on your competition. They also share information on how to optimize your strategies to increase conversion and attract more customers. Tune into this impactful conversation where they answer some of your questions and share essential business advice to help you on the road to success!  Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

612: Tools To Help You Keep Track Of Your Digital Marketing Company And Spy On The Competition

The ultimate test for any business and any leader is how they handle their worst cases. Crisis response is key to establishing a stable, successful business. That’s what today’s guest will be sharing in this episode with your hosts Tersh Blissett and Josh Crouch. Bill Colleti is the CEO of Kith.co, a crisis communication and reputation management firm where he helps businesses respond and handle their worst days. Bill explains why a good crisis management plan is important and what it means for your business. He also gives you actionable business advice on how to show up as a leader when a crisis arrives and how to manage business-related risks with your team. Stay tuned and get tips that will help propel your business!  Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

611. Crisis Response: What Differentiates A Good Leader From A Great Leader With Bill Colleti

No matter where your business is, you need to adapt to the fast-changing technological world. That means getting into eCommerce. But what about service businesses? In this episode, Will Housh of Contractor Commerce shows you how you can take your service business sales to the eCommerce world. What are the first few steps he took in making that transition? How is he helping contractors set up their own online stores? How do you bring the people into your store? Where does eCommerce fit into the skilled trades? Will answers these questions and more. Tune into this conversation to not miss out on important knowledge that is becoming more important now. Because if you don't adapt, you just might get left behind.   Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

610. How To Take Your Service Business Sales To The ECommerce World With Will Housh

Want less stress and more success in your contractor business? Check out Al Levi's 7-Power system every constructor must master. The key point of this system is to use operating manuals. Al explains that writing operating manuals is your only hope of making sure the company performs consistently. How so? By giving your employees clarity on what they should expect from you and your customers. All the knowledge you'll ever need is jam-packed into his brilliant book The 7-Power Contractor. For a quick rundown, listen to this episode and upgrade your contractor business seven steps higher! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

609. What Are The 7 Powers A Contractor Must Master? With Al Levi

Customer service representatives are a very important cog in the wheel of a well-running machine that is your business. They are the first responders and often the first impression your customer has of your company. In this episode, Tersh Blisset sits down with Erica Leonor, Customer Experience Master Jedi Trainer at Power Selling Pros and a Board of Director for Women in HVACR. They discuss the important role of CSRs and how they’re keeping your customers well-served and your business away from failure. More importantly, they dissect the top list of things you should never say to your customers. Being a CSR is all about having empathy all while being helpful. Learn all about that and more customer service tips by tuning in! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com

608. Things You Should Never Say to Your Customers: Customer Service Insights From Erica Leonor Of Power Selling Pros

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606. When it Comes to VC Money, How Do You Know What is a Good Deal Versus a Bad One w Claire Chandler

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605. How to Find More Freedom and Increase Your Impact as a Leader in Your Service Business w Emily Morgan

Teaching the Value Selling Framework with Chad Sanderson

537. Teaching the Value Selling Framework with Chad Sanderson

536. Get Leads that are already booked for you

Tersh welcomes Chris Miles, of Money Ripples, to discuss whether you are a business owner or own a fancy job? Here is a little information about Chris Chris Miles is the founder of Money Ripples, I am a leading authority on quickly creating wealth by increasing monthly cash flow. I have shown hundreds of entrepreneurs, high-paid employees, and hundreds of thousands internationally, how to free up or generate TENS OF THOUSANDS of dollars each year! I was the VP of Coaching for the highly reputable Freedom Fast Track company, and have been featured in US News, CNN Money, Bankrate.com, Bigger Pockets, and have a high reputation for getting my clients fast, life-altering results. Many of my clients accelerate their results where they have the option to retire in less than 5-10 years! My passion is helping entrepreneurs, and high-income employees, become financially prosperous TODAY, and in the future, by finding & fixing their money leaks and creating passive income, so they can live the life they want NOW. To date, we have helped over 800 of our clients find over $250 Million! On today's episode, Tersh talks with Chris about how to avoid leaving money on the table by modernizing your website. Our Deep Dive~ How 26+26+26=100 The importance of tracking your current website’s metrics Actionable tips to make your website better today ...you'll have to listen to the rest of the episode for these juicy details!  RESOURCES Learn more by visiting - https://buzzworthy.biz/ - https://ruleof26.com - https://www.linkedin.com/company/urbuzzworthy/ Learn more about how Tersh trains his Service Technicians by using Virtual Reality by clicking here  Learn more about Tersh by visiting https://serviceemperor.com  Connect with Tersh on social media @tershblissett  Connect with Josh on Facebook @https://www.facebook.com/josh.e.crouch/ Learn more about Relentless Digital @https://www.relentless-digital.org/ Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%! "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations." Thank you for listening to another episode of the Service Business Mastery Podcast!

535. Do you own a business or a fancy job? with Chris Miles

Tersh and Josh welcome Donna Serdula, of Linkedin Makeover, to discuss how to "Network in your Pajamas and Boost your Business".  Here is a little information about Donna: Donna Serdula realized early on the power of Linkedin and started creating and writing profiles for others way back in 2009 for her Business, Vision Board Media. She has successfully worked with over 6,000 bios on Linkedin, giving them a much needed makeover! Donna has also a successful author of "Linkedin Profile Optimization for Dummies". Donna is a known Linkedin profile expert and Public Speaker. On today's episode, Tersh & Josh talk with Donna about how to network in your pajamas and boost your business on Linkedin Our Deep Dive~ Networking while sitting in your PJ's! 4 keypoints to optimizing your Linkedin Profile "Your network is your net worth" ...you'll have to listen to the rest of the episode for these juicy details!  RESOURCES Learn more by visiting - https://linkedin-makeover.com - https://www.linkedin.com/in/todonna/ Learn more about how Tersh trains his Service Technicians by using Virtual Reality by clicking here  Learn more about Tersh by visiting https://serviceemperor.com  Connect with Tersh on social media @tershblissett  Connect with Josh on Facebook @https://www.facebook.com/josh.e.crouch/ Learn more about Relentless Digital @https://www.relentless-digital.org/ Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%! "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations." Thank you for listening to another episode of the Service Business Mastery Podcast!

603. Donna Serdula - Network in your Pajamas and Boost your Business on Linkedin

Tersh and Josh welcome Joshua Kim of 7a Accelerator, to discuss why the government is paying YOU to take out a loan and how you can get in on these programs! Here is a little information about Josh: Joshua Kim is the founder and CEO of 7a Accelerator, a company that provides consultations, resources, and concierge-style assistance for business owners on capital solutions and securing the right SBA lender. By leveraging $2.5M+ in SBA 7(a) financing, he purchased his first businesses at 19 and 20 years old. A transactional entrepreneur, he is an expert in M&A and government-guaranteed financial instruments. On today's episode, Tersh & Josh talk with Josh about how to leverage the government programs to get working capital for your business within the next 30 days! Our Deep Dive~ Not all banks  are created equal. Make sure you work with a qualified SBA lender who has actually CLOSED and FUNDED loans for companies like yours. Ask bankers hard questions, YOU are the customer, YOU are in the drivers seat, not them.  You don't need perfect credit. (We have a referral if you need a little bit of cleanup...) You don't need a ton of personal collateral. I bought my first business with an SBA loan at 19 and had no more than $20k to my name for securing a $1.2M loan. You don't have to have been in business for 2+ years to get a loan, you can use it to scale/supplement growth on newer companies as well.  SBA loans don't require as much paperwork as you would think and approval process and timing can be less than 30-45 days if you work with the right lenders. (See point #1!) SBA loans are for more than just buying a building   , you can also buy your first or buy another home service business with one, or buy out a partner. General growth and working capital are also common and eligible uses, as well as refinancing of over more expensive debt.  SBA financing can help larger companies too. Even if you have $10-15M a year in revenue, SBA financing is likely going to be a much easier route than traditional bank financing.   Right now the SBA has some active incentives that are ONLY good for new loans closed over the next 80-90 days: 90% Guaranty vs 75%. This means the bank has less risk on giving an SBA loan and is more willing to lend on an aggressive deal. 3 months of free payments up to $9,000/mo. That's right - the first 3 months of your loan be paid for by the SBA, if you close before October 1st. Guarantee Fee Waiver. The way the SBA doesn't lose money every year on the loans they guarantee through partner banks is by a small insurance premium of sorts charged on every loan varying between 3.5-3.75%. RESOURCES Learn more by visiting - https://7accelerator.com/servicebusinessmastery-  - https://www.linkedin.com/in/joshuaekim/ Learn more about how Tersh trains his Service Technicians by using Virtual Reality by clicking here  Learn more about Tersh by visiting https://serviceemperor.com  Connect with Tersh on social media @tershblissett  Connect with Josh on Facebook @https://www.facebook.com/josh.e.crouch/ Learn more about Relentless Digital @https://www.relentless-digital.org/ Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%! "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations." Thank you for listening to another episode of the Service Business Mastery Podcast!

604. The Government is Paying You to Take Out A Loan

Service business mastery is a podcast that helps business owners and managers succeed in business by sharing tips on leadership, marketing, financials, pricing, HR and much more.

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