Welcome to the latest episode of Should I Stay or Should I Go, hosted by Mike Tannenbaum.   In this installment, we welcome guest Valerie Franco, leadership coach and longtime risk manager, to talk about what it means to be a leader within the Insurance and Risk Management sector, and the key insights and actionable advice she's learned throughout her career.   Having led a team of 75 people in her last corporate position as VP Risk Management with Lowe’s, it’s safe to say that Valerie knows a lot about leadership, confidently coaching others on how to lead, what problems can occur and how to overcome them.   From the importance of self-reflection, the need to have clear and open communication, to cutting her teeth in claims; this episode has fantastic insights for any leaders or aspiring leaders within the Insurance and Risk Management community.   If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com. He may even answer your question on the show. You can also learn more about Key Strategies here.   Thanks again to our sponsor, Patrick O’Neill, Founder & President of Redhand Advisors, providers of consulting services geared to assisting organizations in maximizing the value of their investment in technology in areas of risk, insurance, and health IT. They work directly with organizations that use the technology and the providers that deliver the technology solutions. For a free copy of their fully comprehensive RMIS report go to redhandadvisors.com/key   Thanks for listening, we hope you find the conversation in this episode enlightening, interesting and helpful. Feel free to let me know if there’s a topic or leader you’d like to hear from and I’ll do my best to make it happen.

Should I Stay or Should I Go?

Valerie Franco - President, Valerie W Franco Leadership Solutions & Former VP Risk Management

This installment of Should I Stay or Should I Go sees your host Mike Tannenbaum joined by guest Jennifer Santiago, the Assistant Vice President and Chief Risk Officer at Penn State University.   With over 20 years of experience which includes sitting on both the risk management and brokerage sides of the fence, in this episode, you can expect Jennifer to deliver incredible insights and points of wisdom that she has picked up over her fruitful career.   Beginning with how she got her start in the business through to her current role and even looking to the future, key points of discussion include how crisis' can be key developers in skills that will take you forward in your career, tips for risk managers to get the best deals in a hard market and how "all sides of the stool" of risk management will be integral in future work models.   Mike and Jennifer also discuss the hiring process, including; the ever-growing significance of diversity in all its forms; conscious and unconscious bias; important considerations for both how to hire and how to be hired; plus career advice from the junior level all the way through to dealing with the C-Suite.   Alongside her current role, Jennifer also sits on the Board of Directors for RIMS, leading her to shed insights on the benefit of RIMS and how being on the board has fueled her passion for the industry.   If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com. He may even answer your question on the show. You can also learn more about Key Strategies here.   A big thank you to our new sponsor, Patrick O’Neill Founder & President of Redhand Advisors, providers of consulting services geared to assisting organizations in maximizing the value of their investment in technology in areas of risk, insurance, and health IT. They work directly with organizations that use the technology and the providers that deliver the technology solutions. For a free copy of their fully comprehensive RMIS report go to redhandadvisors.com/key   Thanks for listening, we hope you find the discussion in this episode insightful.

Jennifer Santiago - AVP and Chief Risk Officer at Penn State University

In this episode of Should I Stay or Should I Go, your host Mike Tannenbaum is joined by guest Joe Peiser, the Executive Vice President and Global Head of Broking at Willis Towers Watson.    Describing corporate insurance as "endlessly fascinating", Joe is a passionate advocate for the Insurance industry. His unique background, mainly as a Broker for the majority of his career, allows him to provide a greater understanding of the insurance brokerage business and how Risk Managers can be more effective, from his perspective.   Joe has also worn the hat of Interim Risk Manager when he served as the outsourced Risk Manager for a large client, in addition to regularly interacting with C-suite executives as well as senior risk leaders, all of which has enabled him to shed brilliant insights into the mutually beneficial relationships that Brokers, Risk Managers and Underwriters should have. Something that Joe points out, is especially important in these times of working through a hard market.    In this installment, Mike and Joe also explore key career advice including how to manage the current hard market, the importance of staying interested and teachable, how communication - especially with the C-Suite - is critical, and why empathy is an important skill to have.   If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com. He may even answer your question on the show. You can also learn more about Key Strategies here.   A big thank you to our new sponsor, Patrick O’Neill Founder & President of Redhand Advisors, providers of consulting services geared to assisting organizations in maximizing the value of their investment in technology in areas of risk, insurance and health IT. They work directly with organizations who use the technology and the providers that deliver the technology solutions. For a free copy of their fully comprehensive RMIS report go to redhandadvisors.com/key   Thanks for listening, we hope you find the discussion in this episode enlightening.

Joe Peiser - Executive Vice President & Global Head of Broking, Willis Towers Watson

Welcome to this special episode of Should I Stay or Should I Go. Your host, Mike Tannenbaum is joined by guest Megan Miller, who is the Executive Director at Spencer Educational Foundation.    After 16 years in Risk Management and Insurance, Megan wanted to take her passion for fundraising to the next level. As a Spencer Scholar herself, Megan now works closely with strategic partners of the Spencer Educational Foundation to fund education, create awareness, and build a strong talent pipeline for the Insurance and Risk Management Industry.   Spencer was founded in 1979 and to this day remains the premier organization funding the education of tomorrow’s risk management and insurance leaders.   Education, awareness and the talent pipeline for the Insurance and Risk Management sectors are reoccurring discussion points with leaders on the show. In this episode, Megan and Mike outline how Spencer is helping to build a talent pipeline, why this activity is important, how Spencer is raising the profile of Risk Management and Insurance, how they dealt with the pandemic as an organization and how industry and individuals can both support the Spencer Education Foundation.   Find out more about the Spencer Educational Foundation here: https://www.spencered.org/ You can also donate to the Spencer Education Foundation here: https://bit.ly/36NLnsP   If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com . He may even answer your question on the show. You can also learn more about Key Strategies here.   Thanks for listening, we hope you find the discussion in this episode enlightening.

Megan Miller - Executive Director, Spencer Educational Foundation

In this episode of Should I Stay or Should I Go, Mike Tannenbaum is joined by guest Zach Finn, who is a clinical Professor and Director of the Davey Risk Management & Insurance Program at Butler University.    Mike and Zach first connected in the late '90s, when Zach reached out to Mike as a Junior at Indiana State University. Building a "career relationship", Mike eventually Zach in his "dream" Risk Manager role in 2006 - fast forward to today, and Zach is an esteemed Professor in the Insurance and Risk Management field, with 20+ years experience under his belt.    In this episode, Zach details his colorful career and provides his take on the Insurance and Risk Management Sector.   This includes his experience working for NCR Corporation fresh out of college, why he wanted to get exposure to a broad spectrum of risks early on in his career, his move from the corporate risk management world into the academic world, and why the Insurance and Risk Management industry has fundamentally failed to communicate and educate the importance and impact of Risk Management.   If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com . He may even answer your question on the show. You can also learn more about Key Strategies here.   A big thank you to our new sponsor, Patrick O’Neill Founder & President of Redhand Advisors, providers of consulting services geared to assisting organizations in maximizing the value of their investment in technology in areas of risk, insurance and health IT. They work directly with organizations who use the technology and the providers that deliver the technology solutions. For a free copy of their fully comprehensive RMIS report go to redhandadvisors.com/key   Thanks for listening, we hope you find the discussion in this episode insightful.

Zach Finn - Director, Davey Risk Management & Insurance Program at Butler University

In this installment of Should I Stay or Should I Go, your host Mike Tannenbaum is joined by Stacey Regan, Deputy Treasurer at GE, leading the Insurance Risk Group.    With over 23 years at one of the world’s most notable multinational conglomerates, Stacey’s dynamic career in Insurance and Risk Management provides career and hiring insights aplenty, kicking off Season 2 with a certified bang.   In this episode, Stacey shares with Mike her career trajectory, including why she chose Insurance over stockbroking, balancing risk and reward tradeoffs, the importance of aligning yourself with organizational objectives and why curiosity is the trait she values the most.   Stacey also sheds insights on how she hires with learnings for interviewers and interviewees plus tips on successfully interacting with the C-Suite and how to pick the "right fork" when it comes to career decisions.   If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com . He may even answer your question on the show. You can also learn more about Key Strategies here.   A big thank you to our new sponsor, Patrick O’Neill Founder & President of Redhand Advisors, providers of consulting services geared to assisting organizations in maximizing the value of their investment in technology in areas of risk, insurance and health IT. They work directly with organizations who use the technology and the providers that deliver the technology solutions. For a free copy of their fully comprehensive RMIS report go to redhandadvisors.com/key   Thanks for listening, we hope you find the discussion in this episode insightful.

Stacey Regan - Deputy Treasurer, leading Insurance Risk at GE.

In this special episode of Should I Stay or Should I Go, Mike talks with Patrick O'Neill, A Risk Management Technology Consultant, and President of Redhand Advisors.   Redhand Advisors provides expert advice and detailed Risk Management Technology consulting services for a Fortune 500 clientele.  They focus on maximizing the value of their client’s investment in technology in areas of risk, insurance and healthcare IT. Pat has spent his entire career working directly with organizations who use the technology and the providers that deliver the technology solutions.   Your Host, Mike Tannenbaum discusses with Patrick his near 30 years of industry experience and what led him to found Redhand, as well as providing insight into how he helps Risk Management clients make the right risk management technology decisions and maximize ROI.   Discover more about Redhand Advisors and be sure to download their free RMIS Report by clicking here: https://www.redhandadvisors.com/key   If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com . He may even answer your question on the show. You can also learn more about Key Strategies here.   Take care and stay safe.  

Patrick O'Neill - President, Redhand Advisors

So season one is a wrap! A huge thanks to everyone who made the first season a success.   Now looking forward to season two, we've got an equally impressive roster of senior leaders ready to share their career and industry insights on how to be a successful Risk Management and Insurance professional with you.   Take a listen to this trailer to find out more, and be sure to subscribe or follow the podcast on your chosen platform to be notified of when we go live with the second season.   If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com . He may even answer your question on the show. You can also learn more about Key Strategies here.   Take care and stay safe.  

Season Two - Coming Soon...

In this episode of Should I Stay or Should I Go, your host Mike Tannenbaum welcomes Steve Pottle, Director, Risk Management Services for Thompson Rivers University and Vice-Chair, RIMS Canada Council.From radio to Risk Management - it's safe to say that Steve's journey into the world of Corporate Risk Management is both unique and fascinating in equal measures. Although he began his working life as a radio producer, Steve landed a role at York University in Canada as a Y2K Project Support Coordinator in the late 1990s. After the project ended, Steve stayed at York University for 20 years, building out the University's Risk function and leaving as Director, Risk Services.A "risk jockey", in this installment Steve shares with us how his background, the rewards and challenges of setting up a department from scratch, the uniqueness of working for a University, the importance of coaching and equally being coached, what you need to know when presenting to a board to make your wins as a Risk Manager and the key skills that enabled him to be successful in his career.Mike and Steve also discuss the RIMS CRMP, including Steve's involvement with it and what it brings to an individual's career.If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com . He may even answer your question on the show.Thanks for listening, we hope you find the discussion in this episode captivating.

Steve Pottle - Director, Risk Management Services for Thompson Rivers University and Vice Chair, RIMS Canada Council

In this installment of Should I Stay or Should I Go, your host Mike Tannenbaum is joined by Randy Nornes, EVP Enterprise Client Partner at Aon Risk Solutions.  As a forward-thinking, ERM focused leader, Randy's career has been an interesting journey that has taken him down several different routes in both Insurance and Risk Management.  Randy's breadth and depth of experience allows him to provide in-depth insights on both how to excel in your career and how the sectors of Insurance and Risk Management are set to change. In this episode, Randy shares with Mike his career trajectory, including why he chose Insurance over Banking, the importance of using the "case study method" to underwrite businesses, how he transitioned from Insurance into ERM and why aligning yourself with people you can learn from is fundamental to career success. Randy also shares his insights on how he sees the sectors of Insurance and Risk Management changing, how the skillsets for those in Insurance and ERM are going to need to evolve, the impact "Insurtech" is having, and what he sees the immediate future of Risk Management holding.  Additionally, Mike shares his observations on what employers are currently looking for from candidates, and how this is also indicative of upcoming changes in the market. If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com . He may even answer your question on the show. Thanks for listening, we hope you find the discussion in this episode insightful.

Randy Nornes - EVP, Enterprise Client Partner at Aon Risk Solutions

In the latest episode of Should I Stay or Should I Go, your host Mike Tannenbaum is joined by Ward Ching, Managing Director, Western Region at Aon.    Ward has had a lively and fascinating career in Risk Management from the consulting side, becoming a thought-leader in Enterprise Risk and an Adjunct Professor teaching courses focused on Risk Management and Insurance at the Undergraduate level.    This episode is packed full of learnings and insights from Ward, including: what he looks for in a team; how to hire the best talent and how to be hired; the importance of storytelling in Risk Management; what the future of ERM may look like; how to make the leap from Insurance to ERM; and how the RIMS CRMP Designation can help you to demonstrate a strategic mindset, amongst other things.    If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com . He may even answer your question on the show.   Thanks for listening, we hope you find the discussion in this episode engaging.  

Ward Ching - Managing Director, Western Region at Aon Captive & Insurance Management

Guest Rick Graham joins host Mike Tannenbaum in this episode of "Should I Stay or Should I Go?".   When it comes to Risk Management, Rick can most certainly be described as a maven.   As the Chief Risk Officer of the Southeastern Pennsylvania Transportation Authority, the nation's 6th largest provider of Public Transportation, Rick leads a team of 10 Risk Management Professionals responsible for the Authority's treatment of risk, management of employee injury claims, plus the oversight of a comprehensive vocational rehabilitation program.   He also currently serves as the Vice President of the Delaware Valley Chapter of RIMS and has over 20 years of experience within the Risk Sector.   In this episode, key discussion points that your host Mike Tannenbaum and Rick cover include: how challenging the current circumstances are for Risk Managers (especially at a major transport authority), how Rick made the leap into his current role as Chief Risk Officer at SEPTA and why working for the CFO was a "game-changer" for his career in this respect, how and what to communicate to the board when time is precious, how to manage and keep high performers engaged, plus the importance of developing and managing your own brand as a Risk Manager - which can ultimately help you decide whether you should stay in a role or if you should go.   If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com . He may even answer your question on the show.   Thanks for listening, we hope you find the discussion in this episode insightful.

Rick Graham - Chief Risk Officer at SEPTA

Our guest for this episode of "Should I Stay or Should I Go?" is the esteemed Nowell Seaman. With over 25 years of experience in the corporate sector and higher education, including enterprise and operational risk management, corporate insurance, business continuity planning and crisis response, and served as President of RIMS. Nowell knows a thing or two about a career in Risk Management and Insurance. Like many, Nowell didn't land a career in risk straight away - instead, he learned on-the-job while gaining credentials, attributing good encouragement and direction from his mentor early on to helping further his career. In this episode, key discussion points that your host Mike Tannenbaum and Nowell cover include: the growing importance of the RIMS CRMP certification; delineation of the difference between managing risk and managing Insurance; why it's important to get the board and top-level management on board with Risk Management; plus how Nowell has built, and what he has learned from, a long and prosperous career in Risk Management. If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com . He may even answer your question on the show. Thanks for listening, we hope you find the discussion in this episode enlightening.

Nowell Seaman - Manager, Risk and Insurance at Federated Co-operatives Limited

Dave Arick, Assistant Treasurer - Global Risk Management for International Paper is our guest for this latest episode of "Should I Stay or Should I Go?". International Paper is one of the world's leading producers of fiber-based packaging, pulp and paper. Dave's Memphis-based team is responsible for global risk financing and insurance programs, as well as property loss prevention. Like the majority of people who started in the sector over 10 years ago, Dave "absolutely fell" into Insurance and Risk Management after picking up a job in claims in the late 80s while working through school. This start at Nationwide Insurance, plus the extra classes he took in school to further his understanding, has turned into a long and fruitful career - much to Dave's surprise! Dave reflects on what he's learnt so far and provides astute insights into managing risk in different industries, the importance of being risk-aware over risk-averse, how to prepare for a senior management meeting when you're new to a particular division or industry and managing both people and risk in a global business during a global pandemic. He also talks passionately about the sector, why he loves the broader cross-section his role lets him see - and why he believes Risk Management is so much more than just Insurance. If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com . He may even answer your question on the show. Thanks for listening, we hope you find the discussion in this episode perceptive.

Dave Arick - Assistant Treasurer, Global Risk Management at International Paper

Andrew Bent, Director of Business Continuity and Insurance at Sage is the latest guest joining host Mike Tannenbaum in this installment of "Should I Stay or Should I Go?".   Sage is a global, marketing-leading technology company which helps small-medium sized businesses perform at their best. With over 13,000 employees, they have a footprint in over 23 countries and sell into a number of others, too.   As the self-described "weird kid in the room" when it comes to discussing Risk Management and Insurance careers, Andrew started out as a chemical engineer by training in New Zealand.   With an unconventional but fascinating journey into Risk Management and Insurance, Andrew talks about how the pieces of his "risk puzzle" have come together, leading him to his role as a Director of Business Continuity and Insurance and living in North America.   Andrew and Mike discuss the key things to develop to become an effective risk manager, why authenticity is crucial, how asking questions & listening can build relationships, increase your authority & pay-off in the long-run, the importance of staying close to the organisation rather than seeing "risk" & "management" as two separate ideas, making risk-informed decisions during the pandemic and what the future of work is going to look like.   If you have any thoughts or feedback on the show, you can email your host, Mike Tannenbaum, directly at: mtannenbaum@keystrategies.com . He may even answer your question on the show.   Thanks for listening, we hope you find the discussion in this episode insightful.   

Andrew Bent - Director of Business Continuity and Insurance at Sage

Interviews with senior leaders from the fields of insurance and risk management.

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Should I Stay or Should I Go?

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