Summary of Key LessonsFALLIBILITY. You are human. Recognize your human fallibility.HEALTHCARE SPEND. As we grow older, we spend more on healthcare; half of our healthcare spend is in our older years.PROACTIVENESS. Women tend to report healthcare issues earlier than men. They may therefore spend more, but they often have a higher life expectancy.RESPECT THE SCIENCE. If you choose to ignore the science, you increase your risks and the healthcare implications.KNOW YOUR OPTIONS. Knowing all your options in every situation makes things easier. And this also applies to healthcare.COVID-19 IMPROVEMENT. COVID-19 has increased our awareness, brought us closer to the healthcare system and improved the quality of facilities.CHECK UPS. Assess the state of your health every year. Identify and deal with health issues before they become serious.HEALTH FINANCING. Healthcare financing options include fee for service, family contributions, workplace support, social health insurance (NHIS) and private health insurance. Belonging to the NHIS is mandatory. It’s not optional.CHOOSING A PROVIDER. In choosing a private insurance provider, check first that they are licensed, then speak to health service providers (HSPs) to confirm their credibility and payment history, check their financial strength and technical capacity.HEALTHCARE DEMANDS. The average individual in Ghana ?? has four healthcare encounters in a year. Most people who take up policies, therefore, end up making claims.

Springboard Zone

#EmergingTrends in Business - Health Care Financing

Top Ten Lessons1. Importance - Communication satisfies various human needs including curiosity, human rights and, at the very apex, self-actualization.2. Technology and Communications - Technology has been at the very heart of all the changes in communication in the past twenty years.3. Access - Innovations have made technologies cheaper and more available. GSM and smart phones have increased access to technologies for everyone.4. Leveler - Our young people are far more adept at handling devices and there is no longer a great divide between them and their counterparts across the world.5. Connectivity - MTN Pulse curates relevant content and categorizes it on our app for young people. Zero rating ensures that connectivity isn’t a barrier to learning and progress.6. History - In 1996, when this new era in telecoms started in Ghana, only 37 districts were connected. Caller ID and itemized bills were a novelty.7. Transition - MTN is not just a telecom service provider but a digital service provider. Our focus in Ambition 2025 is that everyone deserves a modern connected life.8. Digitalization - We are partnering with government and stakeholders to promote digitalization. Many are discovering that you don’t need Brick and Mortar to do business or education.9. Fintech - Mobile Money has liberalized the economy in a more radical way than anything else has in recent years.10. Innovative Solutions - Wherever you are, and whatever you do, technology-based solutions have evolved in education, security. Technology should not be a barrier to your dreams.

Emerging Trends in Telecommunications and Technology - #NewTrends in Business

Top Ten Lessons from Nii Amankra-Tetteh1. Leadership & Followership. I am a product of incredible leadership (intended and unintended) and amazing followership. I have had the privilege of working with some really incredible people.2. Positivity. I struggle to see a bad experience in any place where I have worked. Every workplace served a good purpose in getting me here.3. Learning from followers. I learnt from colleagues like Peter, Farian, Charles, Bridgette, Jeff and Margaret. My four-hour experience in a teller enclosure with a team member taught me patience, routine and deepened my respect for tellers.4. Calmness. I am calmest when the heat is highest. It’s come from years of watching others deal with challenges. A firm gets its signals from leadership. When you panic, it could be costly.5. Impact-focused. I am a challenge person; not a title person. I focus largely on what impact I can make on a role and the opportunity to learn and grow. That is why I transitioned from Bayport MD to Executive Director at UMB Ghana.6. Connections. When people feel they can connect to you with their hearts, they sacrifice beyond the call of duty.7. Failures. I once used time as an excuse not to complete an MBA Programme and lost £7,000 as a result. Interestingly, on a far busier role later, I made time for a similar programme.8. Trust. Many are skeptical about banking because of past experiences. Stronger regulation has been positive with stringent rules on directorships. Banking is a lot more transparent today and less mysterious.9. Consumer’s Market. Banking is now a consumer’s market and no longer a banker’s market. Many banks have raised the bar with real-time measurement matrices and strict rules about customer service quality.10. Service Guarantee. Technology is the enabler of service quality, measurement and decision making.

Back From the Dead - Kwabena Ampong Kutin-Buah

#NewTrends in Business with Nii Amankra-Tetteh

Springboard Zone is an inspirational podcast service by Albert and Comfort Ocran, award-winning executive coaches, authors and ministers.

hubhopper

Springboard Zone

hubhopper