In this episode, Harry speaks with Justin Pappan, founder of EV Access, who discusses the inception and growth of his electric vehicle rental service based in Phoenix, Arizona. Three years since its founding, EV Access caters to both visitors and Uber drivers, offering flexible rental options and a focus on customer service. The conversation covers Justin's experiences as a Tesla owner, the operational challenges and strategies of managing an EV fleet, and the company’s future plans, including preparation for autonomous vehicle integration. Justin also delves into the insurance and financial aspects of fleet management, the advantages of Tesla's technology in tracking and maintenance, and innovative marketing tactics. Lastly, he touches on the potential for partnerships and the importance of being prepared for the shift to driverless vehicles. EV Access: https://evaccess.io/ Justin Pappan's LinkedIn: https://www.linkedin.com/in/justin-pappan/ 00:30 Introduction to Justin Pappan and EV Access 00:51 Personal Connection and Tesla Experience 01:40 Challenges and Solutions in EV Rentals 02:34 Business Model and Future Plans 03:42 Fleet Details and Market Strategies 06:27 Operational Insights and Customer Education 17:25 Financial Strategies and Vehicle Partnerships 24:47 Advice and Industry Insights 26:18 The Challenges of Creating Authentic Content 26:45 The Value of Real-World Experience in Online Courses 29:06 Navigating the Car Rental Market 30:45 Effective Marketing Tactics for Fleet Owners 33:51 The Importance of Diversifying Platforms 41:17 Tools and Strategies for Fleet Management 42:21 Insurance Challenges in the Ride-Share Industry 45:57 Preparing for an Autonomous Vehicle Future 50:06 Conclusion and Contact Information Listen to these podcasts mentioned in the show: RSG261: EV Fleet Charging With Bluedot - Martin Hamedani: https://directory.libsyn.com/episode/index/show/therideshareguy/id/32888257 RSG139: Ed Walker on Managing Insurance for Shared Mobility Operators: https://directory.libsyn.com/episode/index/show/therideshareguy/id/15512057 

The Rideshare Guy Podcast

RSG 263: Justin Pappan on Renting a Fleet of Teslas! (EV Access)

In this episode, Harry interviews Garrett Wood, the founder and CEO of GetScale. Garrett discusses how GetScale uses one-on-one conversations combined with proprietary data and technology to recruit and motivate individuals for gig economy roles. He shares his extensive experience from his time at Uber, where he helped build and scale the first driver recruiting team. The conversation delves into the challenges and strategies of driver acquisition, onboarding, and conversion, including the importance of motivation and real conversations. Garrett also covers the operational details of GetScale's services and how they enhance recruitment processes for large gig economy businesses. Garrett’s LinkedIn: https://www.linkedin.com/in/garrettscottwood/ https://www.linkedin.com/company/get-scale/ https://www.getscale.com/ 00:32 Introduction to Garrett Wood and GetScale 02:51 Garrett's Journey at Uber 05:06 Challenges and Strategies in Driver Recruitment 07:43 The Role of Motivation in Driver Conversion 12:50 GetScale's Approach to Recruitment 19:42 Tactical Insights for Gig Economy Companies 34:05 Conclusion and Final Thoughts 

RSG262: Finding and Hiring Rideshare and Delivery Drivers With GetScale

In this episode, Harry interviews Martin Hamadani, Vice President of Partnerships at Blue Dot. Martin discusses his role in leading the commercial and growth efforts for Blue Dot's B2B fleet business, highlighting his extensive experience in scaling startups and business development. They delve into Blue Dot’s solutions for public and home charging for EV fleets, focusing on the integration of various public chargers into a single platform for ease of use. Martin also explains Blue Dot’s value propositions for corporate fleets, gig drivers, and rental companies, emphasizing the importance of a unified EV charging experience. Topics include the benefits and challenges of EV adoption, the impact of Tesla's supercharging network, and strategies for fleet management. Martin concludes by sharing insights on the company's engagement at trade shows and future plans. 00:32 Introduction to Martin Hamadani and Blue Dot 01:14 The Evolution of Blue Dot's EV Solutions 03:53 Addressing Public Charging Challenges 06:34 Home Charging Solutions for Fleets 9:22 EV Charging for Rideshare Drivers 17:06 Tesla vs. Non-Tesla EVs in Fleets 22:33 Charging Flexibility and Costs 24:21 Fleet Owners and Corporate Partnerships 26:47 Exploring Car Sharing and Rentals 36:18 Challenges and Best Practices for Fleet EV Adoption 40:50 Conclusion and Contact Information Martin’s LinkedIn: https://www.linkedin.com/in/martinhamedani/

RSG261 EV Fleet Charging With Bluedot - Martin Hamedani

In this episode Harry speaks with Kathryn Webster. Kathryn is an associate at KKR, a global investment firm investing across private markets in every asset class all over the world. She is also the founder of Together Achieving Dreams Foundation, bridging the gap between potential and possibility for the blind and low vision. 0:00 Intros 3:48 How should riders refer to blind passengers? 5:33 What is it like calling a ride as a blind person? 12:09 How should service animals be referred to? 16:58 What questions can you ask regarding service dogs? 22:37 What should a driver do if they are scared of dogs? 28:11 What does Kathryn think of fake service dogs? Links/references from the show: Kathryn’s LinkedIn: https://www.linkedin.com/in/kathryncornellwebster/ Lyft’s Anti-Discrimination Policies: https://help.lyft.com/hc/en-us/all/articles/115012923767-Anti-Discrimination-Policies Lyft’s Service Animal Policy: https://help.lyft.com/hc/en-us/all/articles/115013080048-Service-animal-policy Downloadable Policy Copy Service Animal FAQ and Policy: https://assets.ctfassets.net/ecaxsf5u3xse/37rxua7DcxdyiAPFyVNN2s/3acbe37181e66fe3744f98ef1d3853c2/Service_Animal_Policy.pdf 3-Minute How-To Service Animals: https://www.youtube.com/watch?v=SppA9cmanfY Service Animal Hotline: 1-844-554-1297 for direct phone support 

RSG260 - Blind Rideshare Passenger Shares Her Riding Experience

In this episode Harry speaks with Maria. Maria is the VP/MG of Gig at Getaround, the world's leading connected carsharing platform, on a mission toward empowering people to carshare everywhere. Maria’s LinkedIn: https://www.linkedin.com/in/maria-briskman-ba7802138/ 0:00 1:30 What is the joint between Getaround and HyreCar? 7:49 How can this partnership benefit drivers? 10:11 What markets is this available in? 14:57 What has Maria observed about successful drivers? 21:00 What’s it like to be a renter or an owner? 23:40 What are some new things coming? 27:00 Are renters or owners more in demand? 

RSG259: Breaking Down GetAround and Hyrecar's Vehicle Rental Programs

In this episode Harry speaks with Nikhil Goel. Nikhil is the Chief Commercial Officer of Archer. Archer is designing and developing electric vertical takeoff and landing aircraft for use in urban air mobility networks. Archer’s mission is to unlock the skies, freeing everyone to reimagine how they move and spend time. Nikhil is also the co-founder of Uber Elevate, which will bring aerial rideshare to a large scale. 0:00 Intros 4:40 What was the inflection point for aerial rideshare? 11:10 What is the main advantage for aerial travel? 19:45 How can the price be reduced? 23:00 How far away is mass adoption? 31:55 What are some of the challenges? 34:40 Will aerial rideshare benefit everyone? Links: Nikhil’s LinkedIn: https://www.linkedin.com/in/ngoel1/ Archer: www.archer.com Uber Elevate: https://www.uber.com/us/en/elevate/vision/ 

RSG258: Rideshare In The AIR With Nikhil Goel From Archer

In this episode Harry speaks with Jose Carlos Aguilar. Jose is the Director of Operations at MI NAVE. MI NAVE has the best vehicles to work with all Mobility Apps such as DiDi, UBER, Cabify and many more. MI NAVE: https://www.nave.mx/ Jose Carlos - Director of Operations at MI NAVE Linked In: https://www.linkedin.com/in/josecarlosaguilarb/   0:00 Intros 2:30 What is rideshare like outside the US? 6:25 Why is Latin America exciting for Uber? 10:00 How do take rates compare? 13:15 How is it different for drivers? 21:10 Why is Brazil a good market? 23:49 How does InDrive fit into the market? 26:51 How does a cash economy affect the industry? 30:50 How does the negotiation model work? 37:37 What does Jose think of regulations? 

RSG257: Rideshare Insider’s Take on Didi, Uber and InDrive in Latin America

In this episode Harry speaks with Tomer Kashi. Tomer is the CEO of VOOM: VOOM is an InsurTech pioneer, crafting cutting-edge, usage-based insurance solutions for the future of mobility. Tomer: https://www.linkedin.com/in/tomer-kashi/ Voom: https://www.voominsurance.com 0:00 Intros 2:20 What is VOOM? 7:30 What makes VOOM unique? 11:00 How does insurance work with Uber? 12:29 What is it like launching in new states? 14:00 How is VOOM priced? 15:55 What is VOOM's ideal customer? 21:51 What makes a safe rideshare driver? 24:32 How would Tomer like the industry to change? 

RSG256: Voom Rideshare Insurance with CEO Tomer Kashi

This episode is from a panel about DeliverZero from Curbivore 2024. DeliverZero delivers food to your door in reusable containers that are returned and reused. 0:00 Intro 3:36 Panel 8:05 Why doesn't DeliverZero use its own couriers? 12:22 What inspired DeliverZero? 20:24 How are the containers returned? https://www.deliverzero.com/

RSG255: Building A Lean, Green Delivery Machine with Uber Eats

In this episode Harry talks with Jonah Bliss. Jonah is the founder of Curbivore. Curbivore was created out of a shared passion to help technologists, restaurateurs, retailers, local governments, and interested individuals navigate the challenges of the post-pandemic economy. Their hope is that by bringing together all sides of the table, theory can foster a productive dialogue that helps create more equitable and sustainable cities, communities, startups and small businesses. 0:00 Intros 1:25 What is the Curbivore event? 8:40 What will be going on this year? 18:50 How can you attend? Curbivore: https://curbivore.co/ Jonah's LinkedIn: https://www.linkedin.com/in/jonahbliss/ 

RSG 254 - Curbivore Preview

In this episode Harry speaks with Rilwan Lawal. Rilwan is the founder and CEO of GigEasy, which provides insurance for the gig economy. Before that he was the cofounder and COO for Neu. 0:00 Intro 2:25 What is GigEasy? 5:30 Who would use GigEasy? 7:30 What does it include? 9:20 What partnerships does GigEasy have? 16:30 Does GigEasy have any specialty insurance? 22:00 What is the government doing related to gig insurance? 29:00 Where can you find Rilwan? GigEasy: https://www.gigeasy.com/ Rilwan's LinkedIn: https://www.linkedin.com/in/rilwanlawal Rilwan's Email: rilwan@gigeasy.com 

RSG253: Getting Gig Workers Insurance/Benefits With GigEasy

In this episode Harry speaks with David Risher. David is the CEO of Lyft. David is on to talk about the slew of new driver benefits that were announced in the early 2024 driver release. Some of the new announcements are drivers earn 70% of rider fares after fees, guaranteed, See where every dollar of riders’ fares go, Earn more for waiting during scheduled rides, Find more ways to choose rides at the airport, Access new earning and navigation opportunities for EVs, Appeal deactivations easily in the Lyft app 0:00 Intros 1:53 What did Lyft improve? 3:08 What did Lyft change for fees? 14:05 How can drivers trust Lyft's transparency on fees? 17:01 What did Lyft change for deactivations? 23:10 How is Lyft addressing the problem with scheduled rides? 24:35 Why should you use Lyft's maps? 28:50 How much does David think drivers should make David's X(Twitter): https://twitter.com/davidrisher David's Linkedin https://www.linkedin.com/in/davidrisher/ 

RSG252: Interview with Lyft CEO David Risher on New Driver Benefits

In this episode Harry speaks with Rob Flessner. Rob is the founder of Vugo, an Al-Powered Mobility Media® Platform that places media and advertisements on digital displays in vehicles to create interactive and engaging passenger experiences. Before that he co-founded Rideshareinsurance.com which was later acquired. 0:00 Intro 2:25 What is the biggest change with Vugo over the past few years? 4:55 Why did Vugo shift to an embedded system? 7:10 What does Rob think about the competition? 9:40 What does Rob think of outside-of-car ads? 14:55 What is a fleet owner? 16:44 What do fleet owners gain? 17:57 How much can you earn? 21:25 How will AV impact Vugo? 23:05 What are Vugo's recent partnerships? 25:08 Where can you learn more?   Rob's Linkedin: https://www.linkedin.com/in/robflessner/ Rob's Twitter: https://twitter.com/robflessner?lang=en 

RSG251: How Vugo is Helping Fleet Owners Earn More With In Car Advertising

In this episode Harry speaks with Andries Smit. Andries is an experienced entrepreneur and investment professional, and has recently taken on the role of Vice President of New Ventures at inDrive. In his capacity, Smit leads the New Ventures unit, focusing on investing in companies that challenge injustice, show potential for global expansion, and are in the post-seed/pre-Series A stage. 0:00 Intro 2:40 What is inDrive? 6:15 How did Andries discover inDrive? 8:30 What is the mission of inDrive? 10:49 What are Andries thoughts on mobility ventures? 13:34 How does Andries view the different arms on inDrive? 15:10 What are some of the details of inDrive's ventures? 16:30 What value does inDrive get from its ventures?  23:30 What are inDrive's plan for future markets?  34:34 Where can you learn more?   Andrie's LinkedIn: https://uk.linkedin.com/in/andriessmit Andrie's Twitter: https://twitter.com/driessmit?lang=en 

RSG250: Investing in New Mobility Ventures with InDrive's Andries Smit

In this episode Harry speaks with David Zipper. David Zipper is a Visiting Fellow at Harvard Kennedy School's Taubman Center, focusing on the intersection of urban policy and new mobility technologies. He has extensive experience in urban development, having worked in city hall, as a venture capitalist, and as a policy researcher. David is a Contributing Writer at Bloomberg CityLab and has held influential roles in Washington DC and New York City, promoting entrepreneurship and economic development. 0:00 Intro 7:47 Why did David want to write an article about robotaxis/rideshare? 9:48 How does David define sustainability? 11:55 What will be the biggest impact of robotaxis? 19:25 Why does public transit struggle to compete with rideshare? 22:21 What do robotaxi companies claim? 26:38 Why does the claim of better safety fail? 30:00 What will the robotaxi business model be? 36:46 Will the trade offs with robotaxis be worth it? 39:27 Where can you find more from David?   David's website https://www.davidzipper.com David's Twitter https://twitter.com/DavidZipper?ref src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwqr%5Eaut hor David's Linkedin: https://www.linkedin.com/in/david-zipper-6833006/ David's Article in The Verge https://www.theverge.com/23948675/uber-lyft-cruise-robotaxi-pollution-autonomous-vehicles David's previous RSG podcast: RSG159: https://open.spotify.com/episode/2h3HZVYub7DXfClhL4VztW?si=3a49179f562f452d 

RSG249: David Zipper on Why Robotaxis Will Be Even Worse Than Ridehail

A podcast covering the rideshare and mobility industry. Interviews with start-up founders, CEOs, academics, gig workers and more!

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The Rideshare Guy Podcast

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