What's new in technology and how can your business stay ahead of the game? Moe Ali, Group Vice President of Gartner ANZ, talks to Duff about cyber-security, the importance of incorporating technology insights and information to the core of business management, and how to avoid, "The Trough of Disillusionment." Gartner is the world's leading information technology research and advisory company. They deliver the technology-related insight necessary for their clients to make the right decisions, every day. A returning guest, Moe is responsible for leading the company in the Australian and New Zealand (ANZ) region, and is accountable for executing their global corporate strategy in ANZ. Mr. Ali brings over 20 years of leadership experience to Gartner, his expertise is in growing and scaling IT Services companies both in Australia and internationally. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au

AmCham's 'How Business Really Works' Podcast

HBRW-82: Digital Journey with Moe Ali

What is a lobbyist? Who uses lobbyists? What value do lobbying firms add? Answering these questions with our host Duff Watkins is Matthew Hingerty, CEO & Managing Director at Barton Deakin. Matthew Hingerty is one of the most experienced political and industry figures working in government relations consulting in Australia. He leads Barton Deakin’s national government relations business and is responsible for all client quality assurance along with assisting Barton Deakin’s clients in the NSW and Commonwealth jurisdictions. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au Post-production engineered by Mahan Noori and Adrian Grima.

HBRW-81: Lobbying: Demystifying the "Dark Art" with Matthew Hingerty

Did you know some of the research conducted in space makes our lives on Earth better? Interested in learning more? Join host Duff Watkins and our guest Robert M. Lightfoot Jr. on this episode of the How Business Really Works Podcast. Robert Lightfoot is NASA’s Acting Administrator, a role he added January 20 in addition to his permanent position for the last five years as NASA’s Associate Administrator, the agency's highest-ranking civil servant position. Robert Lightfoot is NASA’s Acting Administrator, a role he added January 20 in addition to his permanent position for the last five years as NASA’s Associate Administrator, the agency's highest-ranking civil servant position. Lightfoot actually is a rocket scientist. He began his NASA career 28 years ago. He spent his early career in testing and propulsion at Marshall Space Flight Center then at Stennis Space Center. He spent two years at NASA Headquarters for space shuttle return to flight and initial transition and retirement activities. He then returned to Marshall and became the center director.  Lightfoot earned a mechanical engineering degree from the University of Alabama. Among myriad awards, three times he has received the Presidential Rank Award for Distinguished Executives -- the highest honor attainable for federal government work. The astronaut office awarded him the Silver Snoopy award for enhancing flight safety and mission success. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au Post-production engineered by Mahan Noori and Adrian Grima.

HBRW-80: NASA and the Future of Space Exploration with Robert M. Lightfoot Jr.

Welcome to the last How Business Really Works episode of 2017. In this edition we will be listening to some of our past best discussions on self improvement. Our guests include Andre Alphonso, Sue Langley, Nathan Williams, Allan Parker and our hosts Dr Duff Watkins and Michael Schoettler. Andre Alphonso of The Ariel Group Australia discusses your personal presence and where specific techniques can be drawn from. Sue Langley of Langley Group speaks on developing positive leadership skills and how they're underpinned by positive psychology. Nathan Williams of Customer Return lets you know if your sales message works for or against you and how you can perfect your pitch. Allan Parker of Peak Performance guides you through the three magic words 'would, could, might' and how they are key to strong negotiation. Thank you again for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au We look forward to joining you for another great year in 2018!

HBRW-79: Highlights of 2017 - Best of Self Improvemnent

On this episode of our How Business Really Works Podcast, Michael Kelly joins host Duff Watkins to discuss what you have to do to be heard. Michael Kelly is the founder and the director of Kelly Speech Communication. His work focuses on helping his clients in three key areas: 1. Business pitch consulting 2. Executive personal communication consulting 3. Corporate communication consulting. Michael holds a Master of Science degree in Speech Pathology and a Bachelor of Arts degree in English. He is a leading body language and speech expert, and is a member of the Australian Computer Society. Michael regularly delivers media commentary on how leading CEOs and high profile politicians communicate, and on how they can improve the delivery of their spoken messages. He provides commentary for Fairfax Media, The Sun-Herald, The Sydney Morning Herald, The Age, The Daily Telegraph, the Seven Network, Network 10, ABC Television, Radio 2GB, 2UE and ABC Radio. Since 2010, Michael has written a popular, weekly blog post on all aspects of memorable listening, speaking and presenting. In this podcast episode you will: Learn how to stop being average and transform yourself into an extraordinary business communicator who persuades, engages, inspires and informs. Hear how to make a powerful first impression and how to structure any spoken messaged and discover the speaking techniques of Barrack Obama. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au Post-production engineered by Mahan Noori and Adrian Grima  

HBRW-78: Be Heard! Why People Don't Listen to You and What to Do About It with Michael Kelly

Joining host Duff Watkins on this How Business Really Works episode is Mark Schenk, Managing Director, Anecdote International Pty Ltd.  Mark left the Air Force in 1998 after a 20-year career as a logistics officer. His foray into the consulting world took a surprising twist when he stumbled across the incredible natural power of stories. This led to a major change of career to focus on discovering how organisations and leaders can tap into this power. Anecdote was formed in 2004. The company is focused on putting stories to work and helping restore humanity to the workplace. Being in such a niche market has provided many lessons in business, especially surviving two major market downturns and has required considerable experimentation with business models. Mark’s time is divided between growing Anecdote’s international Partner network which now includes over 50 Partners in 25 countries and delivering Anecdote’s workshops and consulting projects. He is passionate about using stories to help leaders be more engaging, inspiring and influential and in help organisations make their strategies stick. On this podcast you will discover how you can tap into the power of your story, you'll hear the potency of story telling and you'll learn how you can achieve outstanding business results simply by telling your story. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au Post-production engineered by Mahan Noori and Adrian Grima  

HBRW-77: How to tell your Story with Mark Schenk

Everybody wants better infrastructure. Have you wondered why this is such a hot topic? Joining our host Duff Watkins on this HBRW episode is Mark Moseley, Chief Operating Office, Global Infrastructure Hub. Launched by the G20 in 2014, the Global Infrastructure Hub has a mandate to grow the global pipeline of quality, bankable infrastructure projects. By facilitating knowledge sharing, highlighting reform opportunities and connecting the public and private sectors, our ambitious goal is to increase the flow and quality of private and public infrastructure investment opportunities. All countries, regardless of whether or not they are members of the G20, are able to work with the GI Hub. For more information please see our fact sheet. On this episode, you'll discover why the G20 thought infrastructure was so important that they established a global infrastructure hub. You'll hear how said hub works globally to help governments and the private sector build better infrastructure and what that means to you. You'll learn why trillions of dollars in private investment could be the solution to delivering infrastructure across the globe. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au

HBRW-76: Why is Infrastructure so Important with Mark Moseley

Every human being on earth was born with a preference for simplicity, businesses that recognise this benefit greatly.  Joining our podcast host Michael Schoettler today is Ken Segall. Ken Segall worked closely with Steve Jobs for over 12 years as his ad agency creative director spanning NeXT and Apple. He led the creative team behind Apple’s famous Think Different campaign, and is responsible for that little “i” in the name of so many revolutionary Apple products. Ken is the New York Times bestselling author of Insanely Simple and Think Simple, which explore the power of simplicity as practiced by Steve Jobs and other brilliant leaders. He currently consults with major brands in strategy, creative and product naming; he blogs about technology and marketing at www.kensegall.com and he has fun with it all at his Apple satire site scoopertino.com On this How Business Really Works podcast episode you will see why simplicity is the most powerful force in business. You will hear how Steve Jobs leveraged the power of simplicity, transforming Apple from nearly bankrupt to one of the world's most valuable companies in only 14 years. You'll learn that the same principles of simplicity that powered Apple's success can be put to work in any business. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au

HBRW-75: Think Simple with Ken Segall

Did you know the things that naturally attracts and supports female participation in the work force in simpler than you may think? It isn't about a positive gender bias and it isn't simply about having a female GM, it comes down to not making assumptions and creating a progressive work environment.   To hear more, listen in as Kirsten O'Doherty and Duff Watkins discuss all this and more. Kirsten O’Doherty is the General Manager of biopharmaceutical company, AbbVie, for Australia and New Zealand, where she leads a team of 280+ staff across Australia and New Zealand. Kirsten is a member of the AbbVie regional leadership team in Asia, including Japan. AbbVie is recognised for its investment in medical research and clinical trials in Australia. AbbVie was recently listed in 7th place in the 2016 Australian Financial Review’s Most innovative Companies, and has been named one of Australia Best Places to Work for several consecutive years. Originally qualified and working as a hospital pharmacist, Kirsten’s career has subsequently spanned more than 20 years in the Australian pharmaceutical industry, moving from initial clinical research and medical roles to commercial roles, and finally into senior leadership roles. Throughout her career, she has remained committed to continuing professional development. Kirsten is a Graduate of the Australian Institute of Company Directors, and has undertaken residential senior leadership programs at the London Business School, and at IMD in Switzerland. Kirsten is a member of the Board of Medicines Australia, the industry association for the pharmaceutical industry in Australia, and is the Chairs of the Nominations committee. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au

HBRW-74: Unlocking the Power of Diversity with Kirsten O'Doherty

How you make people feel is much more important than what you say or what you do. Our podcast guest today, Jeremy Carter, Chief Enthusiasm Officer, Rapport Leadership International joins Duff Watkins to discuss why you should take this into account. Rapport Leadership International has a thirty year track record of offering unique and challenging leadership programs which empower new leaders, executives and business owners with the confidence, self-esteem, and focus necessary to improve their personal effectiveness and build high performance teams. Rapport has offices in the US, Canada and Australia and has over 250,000 graduates of their courses. Jeremy started his career as a computer engineer and worked his way up from an entry level role to being the Oceania Managing Director of US technology company National Instruments by the age of thirty. By building a great team, he increased sales 62% in only two years without hiring any additional staff. Since leaving the corporate world ten years ago, he has worked as a leading business and executive coach, winning multiple awards for both himself and his clients’ results. On this How Business Really Works podcast episode you will see why the majority of Australian employees are not engaged in the workplace, you'll hear why many leaders continue to fail in their roles and you'll learn the keys to being a respected leader in your organisation. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au

HBRW-73: The Leadership Paradigm with Jeremy Carter

Is your office secure? Is it safe? Is your building, school, airport, jail, hotel secure? Smart technology is upgrading rapidly. Joining host Duff Watkins on this How Business Really Works podcast is Mark Dunn, General Manager of Honeywell Building Solutions, Australia/NZ. Listen in to learn how we've come a long way from the security guard and alarm systems and discover the five trends that are shaping smart security. Honeywell Building Solutions helps to ensure commercial buildings, airports, hotels, casinos, correctional facilities, and other major facilities are smarter, safer, and more sustainable through the delivery of connected building technology solutions. Honeywell Building Solutions’ direct channel to market allows us to fully understand our customer’s needs and tailor a lifecycle solution to match their exacting requirements. Mark leads the Australia and New Zealand business for Honeywell Building Solutions, comprising over 900 employees across the two countries. There he engages with customers in the region to ensure Honeywell delivers these solutions to protect their investments and provide enduring building value over the property’s lifetime. Mark has been employed by Honeywell since 1992 and during this time has held numerous leadership roles based both in Australia and the U.S.A. These roles included general management, sales, business development, and technology responsibilities across various industries including physical and cyber security, industrial process control, building control, and government services. A native of Australia, Mark has a global mindset and has successfully led teams from every continent and across sixteen time zones. Mark holds Bachelor Degrees in both Electrical Engineering and Science from the University of Adelaide and has a Masters in Business Administration from the Australian School of Business (formerly AGSM). Mark resides with his wife Sharon and daughters Ella and Lily in Sydney, Australia. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au

HBRW-72: 5 Trends Shaping Smart Security with Mark Dunn

What's your message? Is your pitch turning prospects away? On this episode of AmCham's How Business Really Works podcast host Duff Watkins discusses why a great pitch or message is more important than ever with guest Nathan Williams. Nathan Williams holds a Master of Management from the Macquarie Graduate School of Management and presents regularly for industry groups, associations and CEO networks. Nathan’s workshops are practical and tactical, delivering easy to implement skills so participants can benefit immediately. Founder and Managing Director of Customer Return, Nathan has won Pitch competitions and helped numerous business owners, managers and firms including Westpac, NEC and American Express best communicate their value so they’re easier to buy from and easier to refer. On this episode you will hear how a poor sales message or pitch can actually deprive you of the clients that you really want to have, you'll learn how to structure a winning sales presentation and you'll see different situations/examples where you can use your pitch effectively once perfected. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au

HBRW-71: Does Your Sales Message Work For or Against You? With Nathan Williams

Nobody makes it through life without allies; whether it's business or politics, everybody needs them. On this episode of AmCham's How Business Really Works podcast host Duff Watkins discusses the US Australian alliance and what its going to be like for the next 75 years with guest Consul General, Valerie Fowler. Valerie Crites Fowler is a career member of the U.S. Senior Foreign Service, with the rank of Minister Counselor. From 2012-2015, she served in the Bureau of Public Affairs as Deputy Assistant Secretary, Principal Deputy Assistant Secretary, and Acting Assistant Secretary of State. Prior to her arrival in Sydney in September 2016, Valerie served as Senior Advisor to the Director General of the Foreign Service. From 2009-2012, Ms. Fowler served as Deputy Chief of Mission at the U.S. Embassy in Colombo, overseeing U.S. bilateral relations with Sri Lanka and Maldives. In 2008-2009, Ms. Fowler served as Director of the Provincial Reconstruction Team and Sub-National Governance Office at the U.S. Embassy in Kabul, leading the U.S. civilian presence across the country. From 1989 to 2008, Ms. Fowler served in a number of positions specializing in public diplomacy and public affairs, including overseas assignments in Singapore, Pretoria, Thessaloniki, Beijing, Shanghai, and Hong Kong. Her assignments in Washington include three years in the State Department Operations Center, including as Director of Crisis Management Support from 2002-2004. She is a graduate of Stanford University and a distinguished graduate of the National War College. Her awards include the U.S. Department of the Army Superior Civilian Service Award (2009) and multiple State Department Superior Honor awards. Consul General Fowler is accompanied at post by her husband, CAPT Charles W. Fowler III, U.S. Navy (Ret). On this episode you will hear how it's a rapidly changing world so of course the US Australian alliance is changing but from what to what? Listen in to discover why the alliance is more important now than it has ever been. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au  

HBRW-70: US Australia Alliance - Is It Still Important with Valerie Fowler

Can a CEO be a scientist? Can a scientist be a CEO? Have you ever wondered what science knows about business? What do they contribute? A lot more than you are probably aware of! Joining us on our How Business Really works is Dr Larry Marshall, Chief Executive, CSIRO. Dr Larry Marshall is Chief Executive of CSIRO, Australia’s national science agency and innovation catalyst. For almost a century, CSIRO has translated excellent science into profound impact for the benefit of all Australians and the world. This impact has come in the form of WiFi, plastic banknotes, extended wear contact lenses and Aerogard insect repellent, just to name a few. Larry is a scientist, technology innovator and business leader with a wealth of experience in creating new value and impact with science. He was born in Sydney and received his PhD in physics at Macquarie University, completing part of it while studying at Stanford University in the US. He began his career in the USA, licensing his work with lasers to create a range of healthcare solutions in ophthalmology. He has held senior leadership positions, including as founder and as CEO, at companies in biotechnology, photonics, telecommunications and semiconductors, including Light Solutions, Iridex, Iriderm, Lightbit, Translucent, AOC, Intersymbol and Arasor. He was Managing Director of Southern Cross Ventures, an early stage VC firm based in Silicon Valley, Shanghai and Sydney, specialising in growing Australian technology companies in Asia and the US. He has more than 100 peer reviewed publications and conference papers, holds 20 patents, and has served on 20 boards of high tech companies operating in the US, Australia and China.  He has been a passionate supporter of Australian innovation, returning to Australia to take up the leadership of CSIRO, which he believes is essential to pivot Australia's economy. Thank you for your continued support of this podcast. We are constantly looking for ways to improve so please continue to let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au.

HBRW-69: The Business of Science & The Science of Business with Larry Marshall

Have you ever wanted to expand your business overseas? Wondering how you can even start? Find out on this AmCham podcast, where we hear from Bruno Mascart, the Managing Partner of Asia Pacific of Altios International.   A leading global advisory firm focused on international expansion and cross-border investments, Alitos International aids companies expand and invest globally. Throughout the podcast, Bruno mentions how Altios gets to understand each company's strengths, weaknesses, goals, and interests, in order to best help its expansion to foreign markets. Prior to working at Altios International, Bruno graduated in food processing and agribusiness and trained as an engineer in France. Through his studies and his travels, Bruno gained valuable experiences and expertise in international trade and business growth, eventually moving to Australia. Bruno credits his expertise in the agribusiness to key partnerships throughout his time in France and Australia. Additionally, Bruno is part of a small group of individuals that make up special advisers to the French Foreign Board, nominated for his expertise in international trade and business development. Through his work as an adviser to the board, he hopes to strengthen the relationship between France and Australia. In this podcast, Bruno breaks down the key to expanding globally for every business. While some businesses require smaller growth, and others much larger growth, Bruno explains how expanding globally is easier with the help of Altios International. However, Bruno also warns that not all expansions are equal - it is essential to fully comprehend the country in which you are expanding to for success. Listen to the full podcast to gain one-of-a-kind information on expanding globally that you cannot get anywhere else. This knowledge can give you the key steps to taking your business from its locality to foreign markets worldwide. Thank you for your continued support of this podcast. We are constantly looking for ways to improve so please continue to let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au.

HBRW-68: The Key to Expanding Globally with Bruno Mascart

The AmCham Podcast shines a spotlight on some of Australia's leading business professionals, who share their knowledge and best business practices with you. Join us regularly to hear professionals from a range of diverse industries and also to get the latest updates from AmCham Australia.

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AmCham's 'How Business Really Works' Podcast

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