Delve into the exciting world of low and no alcoholic liquids as bartender Alex Jump and Guinness’s 0.0 specialist John Leahy share with Tristan their expertise on this area. Discover how a low and no alcohol liquid is made and how flavour and textures are developed to replace conventional spirits and beers. See acast.com/privacy for privacy and opt-out information.

Bar Chat

Creating Low & No Liquids with Alex Jump and John Leahy 

Taking inspiration from our recent Bar Chat 'Highlights' episode, Tristan Stephenson discusses the importance of taste and flavours with guests including James Hoffman, Charles Spence and Claire Warner. See acast.com/privacy for privacy and opt-out information.

Bar Chat Shorts: Flavour 101

Tristan looks at some of the best bits from “geeky” drinkspiration related episodes including conversations with James Hoffmann and Timon Kaufmann on “Coffee and Cocktails”, Ryan Chetiyawardana and Grace Ramirez as they discuss “New Flavours and Emerging Trends”, as well as and the sensations of low and no alcohol with Claire Warner and Barrie Wilson.GUESTS INCLUDE:James Hoffman - one of the world's leading coffee expertsTimon Kaufmann, the Brewing Bartender Ryan Chetiyawardana, world-renowned bartender and owner, consultant and author.Grace Ramirez, chef and author Claire Warner, co-founder of ÆcornBarrie Wilson, co-founder of Scotch + LimonCharles Spence, Experimental Psychologist Noel & Max Venning, leading bartenders and owners See acast.com/privacy for privacy and opt-out information.

Highlights Part Two: Drinkspiration

From body language to paying compliments, behavioural scientist Steve Martin shares nuggets on how to improve your customer service. See acast.com/privacy for privacy and opt-out information.

Shorts: Winning Your Customers Over

Steve Martin, award winning author and behavioural scientist chats to Tristan about techniques for being heard and enhancing customer communication and experience. Whether behind the bar, serving tables or greeting customers, pick up tools to affect behaviour of others and how to put them into practice in a bar or restaurant environment. See acast.com/privacy for privacy and opt-out information.

Customer Service & The Power of Being Heard with Steve Martin

The jigger is the basis of all great mixed drinks, it ensures accuracy and consistency. Greg Boehm, owner of Cocktail Kingdom, gives insight into the power a good quality jigger can yield, tune in now! See acast.com/privacy for privacy and opt-out information.

Bar Chat Shorts: Jigger Happy

Hear from Greg Boehm, owner of Cocktail Kingdom about the wonderful world of bar tools. In this episode, Tristan chats to Greg about how different bar tools are made, the impact this can have on a serve and what to look out for when buying your own bar tools. See acast.com/privacy for privacy and opt-out information.

Bar Tools Explained with Greg Boehm, Owner of Cocktail Kingdom

Tristan chats to bar owners Noel and Max Venning as they share tips for good fermentation, the benefits of batching and bottling and their thoughts on the future of cocktail delivery. Tune in now.You must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.See omnystudio.com/listener for privacy information. See acast.com/privacy for privacy and opt-out information.

Batching and Bottling with Noel and Max Venning.

Over the past year the drinks events industry has had to pivot and adapt in order to survive. Tristan chats with Caroline Rosen, president of the Tales of the Cocktail Foundation, and Hannah Sharman-Cox and Siobhan Payne, Founders of London Cocktail Week, to discuss how the industry has responded, the benefit these events have for the industry and how to make the most of attending them.You must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.See omnystudio.com/listener for privacy information. See acast.com/privacy for privacy and opt-out information.

The Future of Drinks Events with Tales of the Cocktail & London Cocktail Week

In this episode Professor Charles Spence talks to Tristan about the neuroscience of flavour, how flavours are processed by the brain and how texture, temperature, smell and even music impact our perception of flavour.You must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.See omnystudio.com/listener for privacy information. See acast.com/privacy for privacy and opt-out information.

The Science of Flavour with Charles Spence

Vodka's popularity is undeniable, it's a versatile spirit that's steeped in history. In this episode Dennis Tamse and Kaitlyn Stewart cover everything from how Ketel One Vodka is made, to how vodka has evolved over time and how to innovate with this spirit. Tune into this Vodka 101 now.You must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.See omnystudio.com/listener for privacy information. See acast.com/privacy for privacy and opt-out information.

Vodka 101 with Dennis Tamse & Kaitlyn Stewart

How has whisky evolved over the years? How has it found global appeal? What is next for this much-loved category? These are just some of the questions unearthed in this episode with Dr Nick Morgan and Becky Paskin as they chat to host Tristan Stephenson about the history of Johnnie Walker and whisky as a whole, how brands and venues can champion diversity and what new and exciting innovations lie ahead for whisky.You must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.See omnystudio.com/listener for privacy information. See acast.com/privacy for privacy and opt-out information.

The History and Future of Whisky with Nick Morgan and Becky Paskin.

As the world continues to adapt and grow, Fabrice Limon and Pasan Wijesena share their perspectives of seeing customer behaviours and experiences evolve and change over the year, as well as insight into what the future holds. From guests' response to bars opening to the question over whether at-home experiences will continue, this episode reveals all when it comes to the new “customer norm”.You must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.See omnystudio.com/listener for privacy information. See acast.com/privacy for privacy and opt-out information.

New Customer Experiences & Behaviours with Fabrice Limon and Pasan Wijesena

Now more than ever, bar culture and identity is an area which venues really need to get right. How can you make your venue stand out? How can you attract guests and encourage them to return? Tristan Stephenson speaks to long-running bar owners Sly Augustine and Tash Conte on how their bars have stood the test of time and attracted a community of loyal customers. GUESTS INCLUDE:Tash Conte – Owner and operator of Black Pearl, MelbourneSly Augustine – Owner of Trailer Happiness, London IN THIS EPISODE: - What it's like to build a bar brand - with tips!- How the personality of a venue is shaped over the years.- How to create the right atmosphere for your guests. USEFUL LINKS: Discover the key cocktail and bar trends to watch out for.Download this digital customer experience survey. CONNECT WITH US ON:Facebook: https://www.facebook.com/DiageoBarAcademyInstagram: https://www.instagram.com/diageobarac/ You must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.See omnystudio.com/listener for privacy information. See acast.com/privacy for privacy and opt-out information.

Bar Culture & Identity with Sly Augustine & Tash Conte

Join host Tristan Stephenson as he chats to some of the biggest and best names in the industry. From the finer details of spirits and cocktails to the latest trends and movements sweeping the bar industry around the world.  You must be over legal purchase age to listen. 

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Bar Chat

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