Running a dental practice can be challenging on so many levels, and one of the ways to combat this is to create systems and an identity that feels authentic and unique. Dr. Brady Smith joins us on today&apos;s show to share his story in dentistry and the steps he has taken to make his work more enjoyable, impactful, and ultimately successful. Dr. Brady is the founder of HALO Dental Network, an initiative that aims to broaden the charitable work of dentists everywhere. We also talk about education in dentistry and some of the issues that seem to continually crop up in dental schools. The main portion of today&apos;s chat is spent thinking about how focusing your work on serving and helping sectors of society that really need it can be such a powerful force, both for those you help and for the success of your practice. Our guest talks about incorporating his love of standup comedy into his work, why he was mentioned on Joe Rogan&apos;s podcast, and how he responds to bad press for the dental profession! So for all this and a whole lot in between, tune in today.

Behind The Smiles: With Dr. Gina Dorfman

Building a Better Dental Practice Through Alignment and Purpose with Dr. Brady Smith

As a dentist, you are also running a business, but perhaps knowing the numbers is not your strongest skill. Today&apos;s guests, JoAnne Tanner and Rick Willeford, aim to make the business of running a dental practice as smooth as possible. JoAnne runs Tanner Management, a consultancy that helps dentists buy and sell their practices. Rick is the owner of DentaMetrix, a platform that provides professional-strength analytics, dashboards, and reports for consultants, Dental CPAs, enterprise owners, and sophisticated practice managers. Find out how JoAnne uses DentaMetrix to help her clients gain insights into the number, and why, even though there are so many moving parts, it is still better to buy than to start your practice from scratch.

The Business of Running a Dental Practice with JoAnne Tanner and Rick Willeford

Dr. Gina joins Irene and Katrina of the Tooth or Dare podcast for this special crossover episode sponsored by YAPI paperless automation software.  Dr. Gina provides some much-needed triage of Irene’s difficult experiences in the nuances of managing her own new dental practice.We cover some of these dental topics and much more:How do you bankrupt a dental office?How do you train staff to use new technology?What should discipline look like in a dental office?How can you tell when an employee is not a good fit?

Special Crossover Episode: Dr. Gina appears on the Tooth or Dare podcast

In this episode of Behind The Smiles, Wendy Briggs, founder of Hygiene Diamonds, shares her 20-year journey helping dental practices to champion the role of the hygienist, developing hiring and onboarding processes, and how elevating patient service leads to increased production. She discusses:How to attract the right candidates in your hiring adsThe importance of core values for leading a dental practiceThe 3 key roles of a hygienistCreating an onboarding processProduction-based compensation Request your free copy of Wendy’s book here: The Ultimate Guide to Doubling and Tripling Your Dental Practice Production. Wondering how developed your team culture and hiring process are? Complete Wendy’s Practice Pulse Scorecard in less than 10 minutes to see the results before booking a free consultation.  You can find the Double Your Dental Production podcast with Wendy Briggs, and Dr. John Meis “Love Your Practice,” on iTunes by clicking on our show notes.  Wendy Briggs reveals the secrets to boosting your practice’s production revolves around the right team, core values, and the powerful role a hygienist plays in elevating patient care.Show Notes: https://www.hygienediamonds.com/https://theteamtraininginstitute.com/wendys-free-gift?Id=483&CurrentLS=WendysFreeGifthttp://www.practicepulsescorecard.comhttps://podcasts.apple.com/us/podcast/double-your-dental-production-tomorrow-team-training/id584153001?mt=2

Doubling Your Production with a World Class Hygiene Team with Wendy Briggs

Welcome back to another episode of Behind The Smiles with Dr. Gina Dorfman.In this episode, Dr. Laura Mach joins us to talk about:Balancing dentistry with motherhood How coaching changed her life, her practice, and her employee's lives. How your brain and its habits form and affect the success of your practice. How to create a mindset of abundanceHow she coaches dentists to manage their thoughts around their practicesHow Dr. Gina started a software movementWhy dressing up instantly helps to boost your mood and productivityYou can find Laura's podcast, “Love Your Practice,” on iTunes, YouTube, and Spotify! You can find Laura's website here to learn about her upcoming webinar on Feb 26th called, "How You Can Fall In Love With Your Practice by Simply Changing One Thing."

Choose Empowering Thoughts for Your Practice with Laura Mach

Welcome back to another episode of Behind The Smiles! Today's episode features none other than entrepreneur, author, speaker, and business phenomenon, Mike Michalowicz. In this episode, Mike and Gina chat about...What is the defining component when a business doesn't need the owner? What is the goal of a four-week vacation? It's not about you taking a vacation from the business, but the business taking a vacation from YOU.How an owner and business relationship is more like that of conjoined twins than of a parent and child. How we solve the problem of being terrible at delegating to others What the QBR (Queen Bee Role) is and why every employee needs to know what that role is in your company.You can find free chapters of Mike's books and resources here: https://mikemichalowicz.com 

Run Your Business Like Clockwork with Mike Michalowicz

Welcome to another episode of Behind The Smiles. Today, Dr. Gina Dorfman chats with the founder of BoomCloud, a robust dental membership plan software that helps your practice create, organize and automate a dental membership program for your patients. In this episode, they share...What BoomCloud can do specifically for your team AND for your patients - why it is a Win-Win.How BoomCloud helps you to attract patients without insurance and reduce your dependence on PPO&apos;s.Why it&apos;s important to consider BoomCloud, especially in our post-COVID world.You can learn more about BoomCloud here: https://boomcloudapps.com

The Amazon Prime For Your Practice with Jordan Comstock

In this episode of Behind The Smiles, Dr. Natanya Brown talks with Dr. Gina about managing our happiness and not taking out stress on food. They also talk about...Using your brain to work for you and not against youHow your habits form who you areHow to have the right perspective for long term weight lossHow weight loss is more than just diet and exerciseWhy insulin is one of the most important hormones in your body for weight lossYou can find out more about Dr. Natanya Brown at https://www.drnatanya.comas well as on Facebook at https://www.facebook.com/drnatanya  and Instagram at https://www.instagram.com/dr.natanya/

Weight Loss for Dentists with Dr. Natanya Brown

In this special crossover episode of Behind The Smiles, Dr. Gina Dorfman joins dental practice owner and incredibly insightful consultant, Kiera Dent.  Kiera and Dr. Gina chat about:Overcoming self-limiting beliefsDelegating AuthorityThe $200 dollar rule / Executive Decision This year&apos;s Women Dentists Connect 2020 Virtual Summit! https://www.womendentistsconnect.com Want to attend the Women Dentists Connect 2020 Virtual Summit? Dr. Gina Dorfman, will be speaking at the Summit on November 13th + 14th. If you’re a female dentist or practice owner who loves YAPI - join in and bring your team along! It&apos;s a VIRTUAL event, so make a weekend out of it at your office or from home. Can’t wait to see you there! P.S. the 50% off discount ends 10/31 so jump in at womendentistsconnect.com before then! Use code "GINA" to get BUY 1 GET 1 FREE ticket 50% off! 

Special Crossover Episode: Reverse Engineering Your Dream Life with Kiera Dent

This week we have a special episode for you all...it is our 100th episode, and it is SUPER exciting to celebrate this episode with the CEO Whisperer and Business Growth Guru, Cameron Herold! By 35, he’d helped build his first two 100 Million Dollar companies. By the age of 42, Cameron had engineered 1-800-GOT-JUNK?’s spectacular growth from $2Million to $106 Million in revenue in just six years. In this episode, Dr. Gina and Cameron discuss...The power of delegating to othersThe top traits of entrepreneurs Why dentists need to expand their network outside of just dentistryWhy business is easy once you get the proper trainingHow group interviews help you to identify the strongest candidates for your work cultureHow hiring is like building a sports team Why you need to have 4-5 clear and easy to understand core valuesThe importance of creating a "Vivid Vision" for your practice...and much more!If you&apos;d like to learn more about Cameron, you can find out more here: https://www.cameronherold.com You can listen to his podcast, "Second in Command: The Chief Behind The Chief," here: https://podcasts.apple.com/us/podcast/second-in-command-the-chief-behind-the-chief/id1368800817You can find Cameron&apos;s books on Amazon here: https://www.amazon.com/Cameron-Herold/e/B00845CG2S?ref=sr_ntt_srch_lnk_1&qid=1603239455&sr=8-1 

Business is Not Hard with Cameron Herold

In this episode of Behind The Smiles, Dr. Gina Dorfman chats with Teresa Duncan, Dentistry's #1 Insurance and Revenue Coach, and leader of Odyssey Management. Teresa gives us the scoop on...Communicating the quality of care - being proactive about giving patients a good experience. How to use your words to make patients feel secure and confident in you.How “we have found” and “in my experience” are two of the most reassuring phrases to your patients. Why it's critical to train your team more.The importance of allocating time to training. The best way for treatment coordinators to communicate with patients.How to successfully present a treatment plan.How to answer some of the most common patient questions, “Does my insurance cover that?” “Why is there a balance? "My insurance has paid you, why is there a balance?” Successful insurance tactics: How to get paid better and faster.Red flags to look out for when estimating patient balance and billing insurance.Theresa gives free webinars on her website on how to be a good insurance coordinator. She also hosts two podcasts, "Nobody Told Me That" and "Chew On This Dental Podcast with Kevin Henry." You can find out more about Teresa on her website, http://www.odysseymgmt.com/about

Insurance and Getting to Yes with Teresa Duncan

Welcome back to Behind The Smiles. This week&apos;s episode features Brenda McNulty, Dental Group Director of supportDDS. She talks to us about team building and changing the way that dentists hire and train their teams. In this episode, Brenda teaches us:Why the term "team" is such an important term to use and how to hire for your team.Hiring the right person that supports your mission and vision of your practice. How to interview and specific questions to ask. Creating a culture in your office and how to be a leader in your practice. Fostering a positive attitude within your team. You can contact Brenda McNulty at brendajmcnulty@gmail.com or find more information about her here: https://www.dentalspeakersbureau.com/speaker/brenda-mcnulty/ 

Hiring A Team That Represents Your Brand with Brenda McNulty

In this week&apos;s episode, Debra Engelhardt-Nash joins us to talk about some amazing communication techniques and skills that will help you to gain patients, motivate your team, and reactivate patients in re-opening your practice. Debra brings a human touch and compassion, as well as intelligent communication skills to the dentistry field. This episode includes practical, well-vetted tips from how to train your front office staff, to how to improve your communication as the dentist with your patients, to the big question we are all asking ourselves...how are we keeping our hygiene schedule full and our 2020 successful in September of this year?

Practice with Purpose with Debra Engelhardt-Nash

In this episode of Behind The Smiles, our guest Christine Hammond joins Dr. Gina to talk about Christine's experience working as a scheduling coordinator for seven and a half years, as well as working for YAPI for two years. Christine clearly has a lot of experience working in the dental office and outside of the dental office to provide solutions for dentists and their teams. Christine talks about how the little details matter in a dental office, strategies to gain online reviews, and how to avoid broken appointments and communicate with patients. 

Patient Point of View with Christine Hammond

In today&apos;s episode, Dr. Vilas Sastry of teledentistry.com joins us to talk about the problems that teledentistry solves for you and your team, combats "no shows," & creates a more productive schedule in your office. You can find Dr. Vilas Sastry and more about teledentistry by going here.

Solve Problems with Teledentistry with Dr. Vilas Sastry

Join Dr. Gina Dorfman as she interviews some of the greatest minds in dentistry. From background stories to practice management and clinical topics, you'll listen to valuable insights from the people who are doing extraordinary things in dentistry. This podcast is brought to you by YAPI, a paperless dental software company. Learn more at yapiapp.com.

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Behind The Smiles: With Dr. Gina Dorfman

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