Welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling  complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. In this episode I speak with the brilliant, George Aye - Co-Founder of Great Good Studio in Chicago - a Design Firm dedicated to the social sector. George has had an expansive career to date, working in many complex social issues globally - He’s adjunct professor at the School of the Art Institute in Chicago.  We speak about Human-Centered-ness in this podcast. Just what do we mean when we say HCD and we discuss the problems it faces when being applied - what is causing the term to lose its power and the role education and large consultancies play.  We talk about what often gets missed when HCD work is undertaken, and also cover off the criteria for taking on projects at Greater Good Studio - and the role power plays in that selection process. Let’s jump into it -  Social Change Database https://medium.com/greater-good-studio/social-change-by-design-database-v2-d9b044f77491 If you'd like to chat with a cofounder of Greater Good Studio? here: https://greatergoodstudio.com/contact/ George on Twitter: https://twitter.com/georgeaye See omnystudio.com/listener for privacy information.

Bringing Design Closer with Gerry Scullion

George Aye 'Understanding Power and it's role within Human Centered Design'

Welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling  complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. In this episode we welcome Randal Plunkett who is also Lord Dunsany of Dunsany land in Meath, an area 50 miles north west of Dublin City in Ireland. Randal’s family are deeply entrenched in my upbringing - as a great great great great great great uncle of Randals was Oliver Plunkett, who was brutally murdered by Oliver Cromwell in 1681 and who’s head is still on display in the town where I grew up, Drogheda. Randal is one of the last blood lines of Oliver Plunkett - so it’s been fantastic to connect and hear stories about his up bringing. I recently spotted an interview with Randal in The Guardian newspaper in the UK where he was interviewed about one of the largest Rewilding projects that I had heard of - which is part of his 1700 acre estate.  In the conversation we speak about what led Randal to take the leap into Rewilding, how it was perceived amongst his family and community and mostly importantly, what happened to the land as the years went by.  We speak about the darker side of life as a Lord, who is responsible for not only maintaining an estate - but protecting it for future generations both from environmental damage and decay but also from human damage of the land and hunters who come to prey on the animals who have returned to the Dunsany Estate and Reserve. It’s a good one - let’s jump in... Dunsany Nature Reserve https://www.facebook.com/dunsanynaturereserve-10511170787794 Randal Instagram https://www.instagram.com/randal_plunkett Dunsany  Nature Reserve Instagram https://www.instagram.com/dunsanynaturereserve/ Twitter https://twitter.com/RandalPlunkett Trailer https://www.youtube.com/watch?v=H9hbXEoGZw8&t=8s Watch The Green Sea on Youtube https://www.youtube.com/watch?v=BNg3ISYG5Jk&t=3899s Watch it on Google Play https://play.google.com/store/movies/details/The_Green_Sea?id=Tl-gd0TBoNs.P&hl=en&gl=US See omnystudio.com/listener for privacy information.

Randal Plunkett 'Lord Dunsany and the Rewilding of his 1700 acre estate'

Welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling  complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. In this episode we welcome Eva Penzeymoog back onto the show. For long time listeners you might remember Eva’s episode in July 2019 about Designing Against Domestic Violence. Since then, Eva’s been buy working through the pandemic, and complete her first book ‘Design for Safety’ on A Book Apart.  This episode may be trigger for some people, so if you are a survivor of domestic violence, or have suffered trauma - I wanted to let you know that we cover off topics such as gaslighting, domestic violence and abuse throughout this episode. Let’s jump into the episode... https://abookapart.com/products/design-for-safety https://evapenzeymoog.com https://www.linkedin.com/in/evapenzeymoog/ See omnystudio.com/listener for privacy information.

Eva Penzeymoog 'How Design without consideration, can and will impact the safety for all'

Welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling  complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, transformational design and innovation training for teams and organisations for people within the Design and change-making space.  Today on the show we have the wonderful Iria Lopez, a UK based service designer. I recently stumbled upon Iria’s work on LinkedIn where she was running a workshop. What struck me was the theme - Designing for loneliness. We speak about the importance of gaining greater context of why people congregate and attend extra-curricular events such as Design meet-ups etc. and that is of human-connection. The importance of being seen, and being heard and part of something. We chat about what we can do as change-makers to be more aware of this context and include it in our facilitation sessions that many of us do quite regularly - and that is to make space for it. https://www.linkedin.com/in/iria-lopez-51b1975/ See omnystudio.com/listener for privacy information.

Iria Lopez 'Designing for loneliness'

Welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling  complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes , providing training for people within the Design and change-making space.  Today on the show we have the wonderful Tomer Sharon, author and creator of some fantastic books and frameworks that I was excited to connect with recently. Tomer is Co Founder and Chief Experience Officer for Any-Where an exciting start-up that is focussed on the future of remote working.  In this episode we chat more around Measuring Happiness - what this is really in the context of experiences and if it’s an important metric to focus on. We drill into how Tomer does it and uses it in his own business and chat about all things experience design It’s a good 'un - let’s jump right in! Links from this episode Measuring User Happiness (pdf+videos): gum.co/measuring-happiness Validating product ideas through lean user research (my book): https://rosenfeldmedia.com/books/lean-user-research/  Breaking into user research (a crash video course): gum.co/breaking  See omnystudio.com/listener for privacy information.

Tomer Sharon 'In pursuit of Happiness (and other Metrics)'

In this episode I speak with Georgie Smallwood, CPO at Tier Mobility in Germany (moped, scooters). We chat about the mission and purpose behind Tier and how it works with local councils to offer e-mobility to citizens across Europe. We chat about the service model that sits behind the business, and go deep into details of battery disposal, sustainability, energy usage etc. There’s a big announcement towards the end of the episode, something Georgie and myself are really excited to announce together! So be sure to stick around till the end of the episode Lets jump in.. tinyurl.com/auxiliaglobal https://www.tier.app https://www.linkedin.com/in/georginasmallwood See omnystudio.com/listener for privacy information.

Georgie Smallwood 'Pioneer products- it’s all about the journey'

Learn how to 'Design Services' with a world-class service design team! 12 week - Part time - Project based training. Starts September 2021. https://www.thisisdoing.com/designing-services-3-month-part-time-service-design-course Hello and welcome to another episode of Bringing Design Closer! My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes , providing training for people within the Design and change-making space.  Today on the show we have Belina Raffy, an incredible facilitator and founder of Sustainable Stand Up a brilliant organisation that works with organisations to use humour to approach complex topics. Belina has a background in improvisation and stand up, so it’s probably no coincidence that this conversation has a lot of laughter in it, and is free-flowing and natural in it’s approach.  Let’s get into it! Train with Belina / https://www.sustainablestandup.com/#courses Belina on LinkedIn / https://www.linkedin.com/in/belina-raffy/   See omnystudio.com/listener for privacy information.

Belina Raffy 'Disarming complexity with humour & improvisation'

Hey folks, welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling sometimes complex societal issues. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes , providing training for people within the Design and change-making space. We also have our new Doing Design Festival series now, with the next event on June 18 with the theme ‘Doing Design Online’ with some of the TiD talking about loads of related its. More info see doingdesignfestival.com Before we jump into this episode, I wanted to alert listeners that this episode may contain content that is triggering to some people. In it we discuss sexual abuse and working with Design alongside issues of trauma. Today on the show we have Rachael Dietkus a phenomenal person and advocate for trauma led approaches in design. First and foremost, Rachael is a social worker, based 2-hours south of Chicago in Urbana Champaign in Illinois. We speak in depth about trauma as a societal problem, that is owned by all. We go into the details around working in this space and the affects it can have on change-makers, and how we, as designer and change makers are very much exposed to this reality. How might we protect Designers from likely vicarious traumas in this space? How can we prepare the next wave of change-makers to be ready? We speak about what Designers need to be aware of when approaching some of the most sensitive subjects known, such as child sexual abuse, domestic violence etc. Can and should Design be seen as the saviour? It is a big conversation, and a wonderful one that is pretty raw. https://twitter.com/rdietkus https://www.socialworkerswho.design Practicing Without a License: Design Research as Psychotherapy: https://www.researchgate.net/publication/339844239_Practicing_Without_a_License_Design_Research_as_Psychotherapy There’s also Gabor Maté’s new documentary The Wisdom of Trauma, which comes out June 8th: https://thewisdomoftrauma.com In response to George Ayes post about IDEO recently, Rachael wrote this wonderful piece / https://medium.com/surviving-ideo/trauma-and-design-62838cc14e94 See omnystudio.com/listener for privacy information.

Rachael Dietkus 'Exploring what it means to be trauma-informed in design'

Buy a ticket for the Doing Design Festival between June 1 - 3 and get a free €100 Gift Voucher for This is Doing.com Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes , providing training for people within the Design and change-making space. We also have our new Doing Design Festival series now, with the next event on June 18 with the theme ‘Doing Design Online’ with some of the TiD talking about loads of related its. More info see doingdesignfestival.com In this episode I speak with the brilliant, the lovely, Kelly Ann McKercher - author of Beyond Sticky Notes and a wonderful designer to boot. We speak about DESIGN AT people - and go deeper into determining what this means for organisations. We speak about ways for teams and designers to help self-identify between DESIGNING AT and DESIGNING FOR people. We look at what this means whilst balancing DESIGN WITH and if this is the goal that we should be aiming for. Lets get into it - Kelly Ann on Twitter Buy the book 'Beyond Sticky Notes' See omnystudio.com/listener for privacy information.

Kelly Ann McKercher 'Designing with, Designing for and Designing at'

Workshops & Course tickets now on sale for 'Doing Design Festival V2' - June 18 2021  Today on the show we have Christof Zürn founder of Creative Companion and MusicThinking.com. We chat the interrelationship between Design and Music and what Design can learn from thinking like a musician. As an 'ex' musician and songwriter myself, I see the world of Design very much within the same family as music. We drill a little deeper into Christofs Music Thinking framework and learn more about the value it can bring to teams and organisations. Lets get into it. Sign up for Chrstof's podcast: https://musicthinking.com/podcast/ https://musicthinking.com/ https://www.creative-companion.com https://nl.linkedin.com/in/creativecompanion More from This is HCD https://linktr.ee/thisishcd Join our Slack community / https://www.thisishcd.com/community/join/ Join our newsletter / https://www.thisishcd.com/community/join-the-hcd-newsletter See omnystudio.com/listener for privacy information.

Christof Zürn 'The Power of Music Thinking'

Just announced 'Doing Design Festival V2' - June 18 2021 Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for people within the Design and change-making space. We also have our new Doing Design Festival series now, with the next event on June 18 with the theme ‘Doing Design Online’ with some of the TiD talking about loads of related its. More info see doing designfestival.com Today on the show we have Shane Waring from Dublin City Council and founder of Dublin City BETA - a wonderful initiative that is focused on making Dublin City more liveable through service experimentation. We speak with Shane about the process behind the scenes and what makes this initiative different to typical initiatives in normal Councils and Governments. We learn more about the background to some of Shanes work and go deeper into what the benefits are for Councils to approach this mindset of rapid service experimentation. Links in this episode https://ie.linkedin.com/in/shanewaring https://www.twitter.com/shanewaring https://www.DublinCityCouncil.ie https://www.dccBETA.ie Public Service Trello; https://trello.com/b/8jXnfMIO/beta-pipeline https://www.twitter.com/DubCityCouncil https://www.twitter.com/dccBETA https://www.twitter.com/DublinCanvas https://www.twitter.com/BikeBunkers More from This is HCD https://linktr.ee/thisishcd Join our Slack community / https://www.thisishcd.com/community/join/ Join our newsletter / https://www.thisishcd.com/community/join-the-hcd-newsletter See omnystudio.com/listener for privacy information.

Shane Waring 'Exploring the rapid service experimentation model within local Councils'

Just announced 'Doing Design Festival V2' - June 18 2021 Today on the show we have Lar Veale, Lead UX Designer for Business Banking in AIB - one of Ireland’s biggest banks. We speak about the journey both Lar and AIB went on introducing Jobs to be Done, and what this actually entailed. I have little experience with JTBD, so I was extra curious and approached the conversation as someone curious about some of the caveats that come with introducing new ‘things’.  More from This is HCD https://linktr.ee/thisishcd Join our Slack community / https://www.thisishcd.com/community/join/ Join our newsletter / https://www.thisishcd.com/community/join-the-hcd-newsletter See omnystudio.com/listener for privacy information.

Lar Veale 'Embedding Jobs to be Done into banking'

Today on the show, we have Jo Szczepanska - an incredible designer based in Australia. In this episode, we spoke at length around co-design and how to go about introducing it within organisations. We spoke about Jo’s experience working in this space and spoke about a fascinating project that Jo did called Refugee Realities - aimed to educated school children and the wider Australian public about life as a refugee. Jo was one of my favourite guests ever on This is HCD, and I could have spoken to them for hours.  Connect with Jo / https://www.linkedin.com/in/joszczepanska/ Disability Visibility First-Person Stories from the Twenty-first Century by Alice Wong https://www.penguin.com.au/books/disability-visibility-9781984899422 or listen to the stories https://disabilityvisibilityproject.com/ Access is love Places to start https://www.disabilityintersectionalitysummit.com/places-to-startReading list https://www.disabilityintersectionalitysummit.com/reading-list Steph Cousins and Talent without Bordershttps://www.linkedin.com/in/steph-cousins-27508827/   Hiring a skilled refugee https://www.talentbeyondboundaries.org/     Become a Premium Member: https://thisishcdnetwork.supercast.tech See omnystudio.com/listener for privacy information.

Jo Szczepanska 'Bringing Co-Design Closer to organisations'

This episode was brought to you by This is Doing - Online Design & Innovation training More: https://www.thisisdoing.com Today on the show we have Ana Kyra Beks, a Slovenian service design and facilitator based in Germany. In this episode, we speak about Ana's studies at Laurea University in Finland, and her interest in neural psychology and how this transfers to the structuring of online learning, something that many of us are doing on a day to day basis. We even got into some demonstrative exercises in this episode, where Ana completes a fun exercise called 'the Rant' with me - something that was quite funny. Ana is great and think you’ll enjoy this one… Let’s get into it... https://anakyrabeks.com/ https://www.linkedin.com/in/ana-kyra-bek%C5%A1-6b70b65b/?originalSubdomain=si More from This is HCD https://linktr.ee/thisishcd Join our Slack community / https://www.thisishcd.com/community/join/ Training with This is Doing   Become a Premium Member: https://thisishcdnetwork.supercast.tech See omnystudio.com/listener for privacy information.

Ana Kyra Beks 'Good Design relies on great facilitation'

Bringing Design into organisations is hardly ever straight forward. It comes with its own unique set of problems. We discuss with thought leaders around the world, what has worked for them in enabling a design revolution to occur. Within our podcast, we specifically ask how might Design improve social and civic outcomes. We shine a light on Design in local council and Governments.

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Bringing Design Closer with Gerry Scullion

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