 In this episode, we hear from Dr. Patricia Fogelman, DNP, about being brought in to lead the palliative care program at Guthrie Clinic, a rural integrated health system located in north central Pennsylvania and upstate New York, serving 12 counties. We hear about the many ways she’s proving the value of palliative care by engaging within and outside of her institution, creatively finding solutions to showcase what high-quality palliative care looks, while overcoming limited resources. We also learn how the pandemic positioned her to accelerate her team's visibility, which allowed her to assume an institutional leadership role. 

CAPC Palliative Care Program Spotlight

Expanding Access to Palliative Care within a Rural Health System

In this episode, we hear from Drs. Robert Friedman and Kate Tindall of Austin Palliative Care in Texas about their journey in establishing a home-based palliative care program. They discuss the challenges of designing their program, and how they used years of strategic research to identify their patient population, understand the unique needs in their city, and ultimately drive referrals. They share insights on balancing growth with delivering high-quality care, and how palliative care can be a model for value-based care – with the potential to improve quality of care and reduce costs.

How Research Informed a Home-Based Palliative Care Program from the Start

 Dr. Jessica Israel, senior vice president of geriatrics and palliative care at RWJ Barnabus Health in New Jersey, shares how she built a palliative care service line across the largest academic health care system in the state. She discusses how her communication skills expertise (from palliative care training) set the stage to achieve systemwide collaboration, and how she purposefully sought to unify, improve, and streamline the teams and processes, while allowing each site to retain its own personality and structure. 

Building a Systemwide Palliative Care Collaborative

Dr. Chin-Lin Ching, medical director of palliative care at Highland Hospital, joins her mentor, Dr. Diane E. Meier, director of the Center to Advance Palliative Care for an interview. In this episode, Dr. Ching shares how she turned around her program, which was considered successful on paper (based on high and rising volume), but unsustainable due to strains on staffing — causing her team to feel overwhelmed and burnt out. Instead of walking away, Dr. Ching took steps to overcome her feelings of despair, which included research, planning, and implementing change. For more information, click here. 

A Program Leader's Journey from Despair to Success

Dr. Diana Martins-Welch, Palliative Care Physician at Northwell Health Long Island, discusses how she built the outpatient palliative care practice as part of the center’s cancer institute. She shares observations about growing from a sole provider to a small team, achieving earlier referrals from her oncology colleagues, and expanding the team’s visibility to support more patients.

Teachable Moments: Proving the Value of Palliative Care

Dr. Kathy Selvaggi, Director of the Butler Health System Palliative Care Program, steps into the program spotlight to discuss how she helped build a palliative care program from scratch beginning in 2015. In this episode, Dr. Selvaggi shares how being direct and transparent with institutional leaders, her staff, and partners in the community is the key ingredient to her program's continued success. She also talks about the importance of marketing the program in the community and details how and why she transitioned from oncology to palliative care.

Building a Program from the Ground Up

Music and Memory: Improving Alzheimer's and Dementia Care by Center to Advance Palliative Care

Music and Memory: Improving Alzheimer's and Dementia Care

This episode of the Palliative Care Program Spotlight features a phone interview with Chautauqua Hospice & Palliative Care in Lakewood, NY. The conversation includes a discussion on how to find the right palliative care staff as well as a fascinating look at the team's investment into radio and print marketing which is showing real results.

Marketing Your Palliative Care Team

What happens when your palliative care program's budget is cut significantly? How do you evolve and survive when your institution isn't providing the support you need to meet patients in need? This episode of the Palliative Care Program Spotlight tries to tackle these very questions. Our guest is Jeanne Elnadry, MD who serves as Director of Supportive/Palliative Care at Yuma Regional Medical Center. Her role is to develop palliative care programs, systems, and initiatives throughout the institution, and to provide education in palliative care principles and practices. She is developing clinical programs to provide symptom management and supportive care for patients at Yuma Regional greater Yuma community.

Facing the Challenge of Budget Barriers

Dr. Stephanie Houck heads up the palliative care program at UT Southwestern Medicine. In this episode, she discusses proving her program's value through data and metrics in the face of a potentially changing funding program. Dr. Houck also discusses promoting palliative care and it’s expansion into additional hospital settings, including the emergency department, oncology, intensive care and ambulatory care units.

Showing Your Program's Value and Return on Investment

Dr. Carl Robert Grey is a Geriatric Medicine Specialist and Co-Director of the Palliative Care Program at Wake Forest Baptist Health in North Carolina. At the time of recording, Dr. Grey was only weeks into his position at Wake Forest. In this episode, he discusses the importance of mentorship, embracing new ideas and innovations, and why he believes having a healthy work/life balance is a key ingredient to successful palliative care staff.

Embracing Change and Innovation in Palliative Care

In this episode of the program spotlight series, Mary Alfano-Torres, Medical Director for Chapters Health Palliative Care in Florida, discusses how she prepared her staff to handle the enormous growth her program has experienced. With success comes growing pains and the need to balance the business and patient services is never more important.

Overcoming the Challenges of Successful Growth

How to Better Care for Dementia Patients by Center to Advance Palliative Care

How to Better Care for Dementia Patients

In this episode, Dr. Bob Bergamini of Mercy Palliative Care Services in St. Louis steps into the program spotlight to discuss how his program has fought to reduce readmission rates for his institution. This engaging chat is brought to you by the Center to Advance Palliative Care.

Reducing Hospital Readmissions through Palliative Care

Adriane Mackie RN and Jennifer Blechman MD of Partners in Care in Oregon step into the program spotlight to discuss building and growing an outpatient palliative care program. In this episode, Jennifer and Adriane chat about working with referring physicians to create a culture where upstream palliative care is seen as an extension of their care.

How to Create a Culture of Palliative Care

The Center to Advance Palliative Care (CAPC)'s podcast, Program Spotlight, highlights successes and challenges faced by organizations of all sizes and settings. Each episode features an in-depth interview with a palliative care program leader or specialist covering common themes such as managing growth, improving the referral process, team wellness, organizational buy-in, relationship building, and much more.

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CAPC Palliative Care Program Spotlight

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