Eli Weiss - head of CX and I sit down to talk about how other brands can replicate their success over SMS generating massive sales without discounts - but you can't do it without Customer Support. Sign up for Gorgias here https://gorgias.grsm.io/olipop-gorgias-podcast-signup

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How Olipop Generates $10,000 of Sales in Less Than 15 Minutes Without Discounts

Gorgias CEO Romain Lapeyre and product manager Zach Banov go over this month's Gorgias product updates and road map going into BFCM 2020.

REPLAY: November Gorgias Town Hall

Vested Interest is back. In this episode, Echo Capital Group, Greycroft and M13 judge who will have the best pitch among Kween, Repurpose, and Jammy.

Vested Interest Episode Six Replay

Nik Sharma shares why customer support matters so much, and all that can be gained by offering world class customer expeirences. We're also going to be going through some changes to the podcast after this episode, so stay tuned.

Nik Sharma shares why Customer Support matters time and time again

After launching Shopify Plus in Japan, Rieko Uesaki, helps brands do the same thing. Listen to this episode to understand the nuances and what you'll need to successfully launch in Japan.

Selling into Japan - You'll Need Exceptional Customer Support and a Big Budget!

Steve Morales, an ecommerce and retail veteran, drops by to share how he is preparing for BFCM and adapting their entire business model due to COVID 19.

Steve Morales NYDJ Shares his BFCM Prep - Pre-sale code at the end

Romain, Zach, and Lucas go over Gorgias product updates and features including stability for BFCM!

September Product Town Hall

Dianna in our Facebook community posted a video asking this question. I share the answers from our customers, our CEO Romain, and my experience. Want to be on an episode? Join our community and post your video! And I tease an upcoming giveaway at the end (yes it's backmasked like a 1960s album) Learn how Shinesty uses Gorgias https://gorgias.com/customers/shinesty

How to Launch Live Chat on Your Store in Under Two Weeks

Want to learn how to use Gorgias like the best? Learn from the team at BattlBox

How BattlBox uses Gorigas and the Automations you need for BFCM.

Rohan Kapoor takes the reigns once again in this episode of Vested Interest.

Vested Interest Episode Two Replay

Jason Seeber, founder of Halo Life shares how he was researching masks for health as the pandemic hit.  He shares how he was able to produce a product, and how he uses Gorgias.

What It's Like Launching a Business During a Pandemic

Catch a replay of the town hall where we go over stability, supporting BFCM, and the new chat development.

August Product Town Hall

Joined by Truff cofounders, Nick and Nick, we talk about how COVID impacted their sales and supply chain. What that means for BFCM, and how you can offer exceptional customer support by using Gorgias.

How is TRUFF preparing for BFCM, and what can you learn from their support team?

Kelly Vaughn, of The Taproom shares how she's working with clients and brands to prepare for BFCM. Vaughn't more Kelly? Add her podcast Commerce Tea, to your queue!

Kelly Vaughn Shares her BFCM Prep list

Encircled is an ethical fashion brand out of Toronto, Canada selling on Shopify.  When the Coronavirus Pandemic hit, they had to adapt fast. First they saw their revenue drop Their story has a happy ending, and they're now preparing for BFCM, and using Gorgias.

Kristi Soomer sees Her Largest Revenue Swing during Pandemic

Tactical takeaways from Ecommerce merchants and practitioners around the world! Each episode gives you one takeaway you can try in your store without the fluff or spam!

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