In Clear Focus Encore: Pet marketing services agency Bigeye's podcast features Olivia Canlas, the co-founder and CEO of Meowbox, a pawpular direct-to-consumer cat treat and toy subscription. Olivia shares how she first had the idea for Meowbox and why social media has been purrfect for growing the brand. Olivia talks candidly about challenges during COVID, the importance of being part of an extended network of female entrepreneurs, and brainstorming pawsitively ameowzing creative box themes. 

In Clear Focus

In Clear Focus: Olivia Canlas, CEO of Meowbox (Encore)

In Clear Focus: Celebrating Hispanic Heritage Month, Bigeye insights interns Camila Swanson and Jorge Sedano reflect on their own experiences as multicultural consumers. Including candid interviews with friends and family members, the team examines influencer marketing and how Hispanic consumers are depicted in ads. We hear why ads in Spanish-language media can be more memorable, and the ways Hispanic consumers most commonly retain their families' cultures and traditions.

In Clear Focus: Hispanic Heritage Month

In Clear Focus Encore: Demographic segmentation is the foundation of traditional marketing - but does it still work? A consumer behavior psychologist and professor of marketing, Michael Solomon discusses his book, "The New Chameleons" highlighting fundamental shifts in terms of how we think about customers. Michael explains generational differences, targeting "markets of one", and predicts which consumer behaviors accelerated by the COVID-19 lockdowns and economic changes will persist.

In Clear Focus: The New Chameleons (Encore)

In Clear Focus: Bigeye's forthcoming national study reveals that among those who follow influencers, 9-in-10 purchase a product after seeing it used or recommended by an influencer. Paige Garrett, Assistant Vice President at RVD Communications in New York, explains how influencer marketing is reshaping retail and why it redefines the shopper's path to purchase. Paige also shares which tactics yield the most positive ROI and predicts where influencer marketing is headed in the coming years.

In Clear Focus: How Influencer Marketing is Reshaping Retail

In Clear Focus: Chantal Schmelz is a facilitator, strategist, lecturer, and marketer based in Zurich, Switzerland. Chantal explains how she uses the LEGO® SERIOUS PLAY® Method to break down barriers between participants and generate breakthrough ideas. Chantal shares consumer insights based on her work in Europe and the Philippines, and contrasts e-commerce in developed countries with what she sees in the developing world - plus how WEConnect connects women-owned businesses with buyers globally.

In Clear Focus: Serious Play for Creative Facilitation

In Clear Focus: Bigeye's guest this week is Ksenia Newton of Brandwatch. Ksenia explains how she triangulates different sources of data, including social listening, to derive fresh consumer insights about shopping behaviors in-store and online. Ksenia shares insights from recent Brandwatch reports and makes some predictions about this year's holiday shopping season, based on what she's seeing in her research. We also preview the results of Bigeye's upcoming study about US shopping behaviors.

In Clear Focus: E-commerce in 2022 and Beyond

In Clear Focus: This week's podcast guest offers fresh ideas and insights to generate "customers for life". Customer service expert and author John D. Hanson explains how to wow today's customers, based on extensive research into the practices of industry leaders including Amazon, American Express, Nordstrom, Ritz-Carlton, and others. In an age of increasingly digitized customer service automation, John suggests seven ways that firms can differentiate with service excellence online and offline.

In Clear Focus: WOW Your Customers!

In Clear Focus: Doug Stephens is an internationally recognized retail futurist. His new book, Resurrecting Retail, explores the challenges today's big-box retailers face from online giants like Amazon and niche, direct-to-consumer brands. We discuss how retailers are responding with innovative, immersive shopping experiences that bring customers back to physical stores. Doug identifies the emerging technologies that will shape the future of shopping for the remainder of this decade and beyond.

In Clear Focus: Resurrecting Retail with Doug Stephens

In Clear Focus: This week's guest is a content strategist who believes traditional Buyer Personas often fail to deliver the results marketers expect. Adrienne Barnes shares her process for creating the "Best Buyer Personas" and explains how her research pointed to improvements that eliminate many subconscious biases that traditional Persona development practices introduce. Adrienne also discusses some of the practical ways in which Personas can help align the work of sales and marketing teams.

In Clear Focus: Best Buyer Personas with Adrienne Barnes

In Clear Focus: With an eye on the future, we talk with Thomas Klaffke, an expert in identifying and interpreting consumer signals. As Head of Research at TrendWatching, Thomas explains the process of mapping out global, meaningful consumer trends and insights. We also discuss Business of Purpose, a new platform for business professionals which Thomas also leads - and what a societal shift from carefree consumerism to a more purpose-driven economy will mean for the future of brands and commerce.

In Clear Focus: TrendWatching with Thomas Klaffke

In Clear Focus: Trends are the currency of our cultural lives in a global economy built on cycles of disruption and innovation. For the first episode of season 8, we're joined by Dr. Devon Powers, the author of On Trend: The Business of Forecasting The Future. Devon shares her insights about the global agencies and professionals whose job it is to identify, explain, predict, and manufacture consumer trends. We discuss how these patterns can influence how we all live, work, play, shop, and learn.

In Clear Focus: On Trend with Devon Powers

A preview of season 8 of IN CLEAR FOCUS including contributions from experts on trend forecasting, customer experience, consumer insights, ecommerce, and direct-to-consumer brands. This season includes results from Bigeye's upcoming national study on consumer retail. Lively conversations and fresh perspectives on the business of advertising IN CLEAR FOCUS every Tuesday from August 10, 2021.

In Clear Focus: Season 8 Preview

Gender: Beyond The Binary - Reflecting data from Bigeye's national study on gender, three members of the LGBTQIA+ community join us for a discussion about consumer products. We hear how brands are embracing nonbinary and unisex products, especially in fashion and beauty, and discuss Gillette's controversial 2019 "The Best a Man Can Be" campaign. We also learn which consumers are most and least likely to think gendered products are different enough to warrant different versions for men and women.

In Clear Focus: Gender - Beyond The Binary Special 3

In Clear Focus: Coinciding with the launch of Bigeye's new website and #TheBigeyeLens campaign, this week's episode explores connections between human eyesight and trend forecasting. We're joined by two guests: Doctor of Optometry, Dr. Amanda Stebbins in Orlando, and Thomas Klaffke, the Head of Research at TrendWatching, based in Berlin, Germany. With an eye on the future, we hear about the latest advances in correcting vision, and how COVID has accelerated disruptive innovations in retailing.  

In Clear Focus: #TheBigeyeLens - An Eye on the Future

In Clear Focus: Dubbed “the busiest man on the internet”, Tim Hwang joins us to discuss his book, Subprime Attention Crisis. Tim explains how and why he believes the programmatic display advertising ecosystem resembles financial markets prior to the subprime mortgage crash of 2008. We talk about security vulnerabilities when sharing ad data, geofencing, and Washington's increasing scrutiny of Big Tech. Tim also provides his unique insights into the uses and abuses of artificial intelligence in advertising.

In Clear Focus: Advertising, Big Tech, and A.I.

In Clear Focus provides a unique perspective on the business of advertising. The show is produced by Bigeye, an audience-focused, creative-driven, full-service advertising agency based in Orlando, Florida. Weekly podcasts explore trends in audience research, branding, creative, media, and analytics.

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In Clear Focus

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