It's All About the CX S01 E06 On this week’s episode, Barry & John interview Brian Powell Oracle ERP & SCM Consultant.  We are talking about the how Oracle front office & back office apps can transform & modernize businesses from campaign management to order fulfilment. The end to end solutions that Oracle can provide.

It's All About The CX

It's All About the CX S01 E06 On this week’s episode, Barry & John interview Brian Powell Oracle ERP & SCM Consultant. We are talking about the how Oracle front office & back office apps can transform & modernize businesses

Barry & John interview Oracle Marketing Cloud Consultant Conor Hogan on the Media & Gaming industry.  This is one of the most innovative industries when it comes to adopting new approaches to technology to attract consumers with annual turnovers of over $300 billion.  We learn how Conor is working with customers using Oracle’s Bluekai (DMP) & Maxymiser to attract & retain users.

It's All About The CX S1 E5 PIII

S1 EP05 PII Barry & John interviewing John Wade, Customer Experience Expert for Media & Entertainment Industries. Talking about how the role of the CMO has changed, the importantance of data & our big event MCX in London.

It's All About The CX S1 E05 PII

S1 EP05 PI Barry & John interviewing Feargal McDonnell Senior Manager for Retail & Consumer Goods.  Talking about the state of retail & consumer goods, how habits are changing when it comes to purchasing.  How people are becoming more demanding & the pressures facing the supply change.

It's All About The CX S1 E5 PI

S1 E04 Barry & John discussing "You Deliver on Your Promise" through Commerce. Providing a scalable solution for companies looking to expand their online revenue. Upcoming events in October & November

It's All About The CX S1 E4

Barry & John discussing "You Fix Things" how Oracle CX solutions help companies engage through Sales, Commerce, Service & Marketing. Providing a 360 degree view of their customers and a superior Customer Experience.  Using 2 case studies of current customers to understand the challenges and business cases to change to modern CX platforms.

It's All About The CX S1 E3

Barry & John discussing "You Make It Easy" through Sales, Commerce & Service. Providing a 360 degree view of company & customers, collapsing data silos into a single source of truth.

It's All About The CX S1 E2

Barry & John discussing is Email Dead, "You Know Me" & The Customer Journey. This is a follow up to the Barry's Whiteboard sessions around Marketing, Sales, Service & Commerce

It's All About The CX S1 E1

Barry & John giving an introduction to "It's All About The CX" and what listeners will expect over the coming months.

It's All About The CX Introduction

Barry Rafferty & John Foley discussing modern Customer Experience, Challenges & Solutions

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It's All About The CX

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