In this podcast, Rick Borg, EVP, Costco Auto Program, discusses how a blend of human and digital touches through both live agents and digital interfaces makes Costco an ideal place to shop for cars. He also describes the Costco mantra for success: “deliver personalized, 7-day-a-week assistance around the clock.” Rick also talks about resilience among dealers that has helped build a sense of positivity during the challenging COVID-19 pandemic

Lending in Digital Times

How Costco Differentiates Itself from the Competition

In this podcast, Camilo Concha, Founder & CEO of LendingUSA talks about his journey from being a 16-year old entrepreneur to founding LendingUSA, a company that helps merchants extend financial support to their customers in unexplored verticals. From financing pets, debt settlements and medical  — his company has emerged as a leading lending platform. He gives credit to the evolving innovative ecosystem of fintech that has made end-to-end loan servicing a seamless and efficient experience for the consumer. His advice for the current crisis of the COVID-19 pandemic? Be cautious and play “defense” as a lender. Camilo Concha Founder & CEO, Lending USA Camilo Concha is a trailblazing entrepreneur, changing the landscape of the fintech industry. Throughout his career, Mr. Concha has been devoted to building products that help people and have a lasting impact. With over 20 years’ experience and a deeply rooted entrepreneurial spirit, Mr. Concha is a seasoned business leader who has created several thriving high-growth companies and has built up extensive expertise in such diverse industries as point-of-sale, consumer lending, healthcare, alternative assets, digital currency, legal, and many others. Today, he leads multiple companies, including LendingUSA 

Camilo Concha of LendingUSA - How an innovative point-of-sale loan platform has revolutionized ‘non-mainstream’ consumer lending

In this podcast, Misha Esipov, CEO & Co-Founder, Nova Credit, talks about founding a cross-border credit bureau that moves an individual's credit history around the world. Misha, a Russian native, attended college at Stanford. He and his friends wanted to understand how foreign students could gain access to finance — and that challenge became his passion. The root cause of the problem is that when people arrive in the U.S. from another country, they lack credit and cannot typically access financial services and products. NovaCredit has changed this dynamic. Misha discusses how different countries report credit and how NovaCredt services its customers in the midst of that fragmentation. Misha Esipov CEO & Co-founder, Nova Credit Misha Episov is the CEO of Nova Credit, which he co-founded with Nicky Goulimis and Loek Jannsen when they met as graduate students at Stanford University. The company began as a research project in 2015 and has since evolved into the premier cross-border credit reporting agency. Before founding Nova Credit, Misha was a private equity investor at Apollo Global Management, a $232 billion global alternative asset manager. Misha started his career at Goldman Sachs, where he helped execute more than $10 billion in corporate financing, mergers, and acquisitions.

Misha Esipov of Nova Credit- Immigrants Need Credit Too

Episode 3 In this podcast, Dave shares personal and professional tips for the vibrant auto finance community! Why every small or large auto finance dealer needs a digital team? How customers are exploring easier ways to buy cars and that embracing technology will only help them shop for cars without leaving their homes! Dave loves sports and believes that sports draw perfect parallels to business. He talks about his late grandfather who inspired him to be disciplined and have the right attitude. And that his winning management style is to provide directions and let his teams have freedom, however, he is in-charge!

Dave Bertoncini of CarFinance- Embracing technology is key to success in auto finance

Daniel Chu, CEO & Founder, Tricolor Auto Group & Ganas Holdings shares insights on how his organization relies on technology to driving differentiation in the crowded space of auto finance lending. He also talks on how leaders are realizing that delivering a  successful and agile business is a process and not an event.

Daniel Chu- CEO of Tricolor- Differentiation is critical and technology gets you there

Paul Kerwin, CFO ,Westlake Financial on how technology, outsourcing, automation, bots and ‘skin in the game’ is turning his auto finance company into a growth machine.

Conduent Podcast: Lending in Digital Times explores the dynamic lending landscape and how the latest technologies are transforming it. John Michael, from Conduent’s Consumer Finance and Mortgage Solutions, interviews fintech leaders and experts to discuss how digital transformation is impacting the lending business and shaping its future.

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Lending in Digital Times

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