On this week’s episode of ScaleUp Radio, we have something a little different.   Rather than an interview this is a presentation that was done by an entrepreneur at our BizSmart Select Member meeting recently.   The guest speaker was Rob Stone of Instaloft.   His is an incredible story that started only a few years ago, but has seen him grow his business to one with a £14m turnover.   You’ll hear Rob talk through this journey that he’s been on, as well as detailing some of the challenges that he’s had to face as a business owner.   There is really so much value in this episode, you’ll get so much from listening to it - including:    - Sometimes the break can simply come from the kindness of others  - Your first staff member can not only improve the business, but also change your role within the business too  - The importance of knowing your numbers within your business - or investing time in teaching yourself about them if you don’t know.  - The growth of your business isn’t always in your hands. You should still make plans, but be ready to change those plans at a moments notice.   Rob also stays around to answer some of your questions about his scale up journey too.   Rob’s story seems to read like some kind of movie, almost unreal in the speed of his growth - but Rob’s honesty in the telling is refreshing and inspirational. He doesn’t shy away from his mistakes, or the lack of knowledge that he had.      Rob can be found here:   linkedin.com/in/robstoneuk   https://www.loftzone.co.uk/   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

ScaleUp Radio

The Business Was Just Getting Started, THEN I Fell Down The Stairs

On this episode of ScaleUp Radio, we’ll hear from Peter Chatterly of The Talent Hackers.   This is a company that helps businesses with their recruitment needs, particularly high growth startups or SME’s - and all done with, as you’ll hear, a relatively small team.   The Talent Hackers is really quite a refreshing company in the recruitment industry, they’re definitely trying to do things different. You’ll pick up some great practical advise when it comes to scaling up your business, and the team within it.   We really did an awful lot in this conversation, including:    - The importance, and benefit, of packaging your offerings up so that your potential clients can see your services and prices.  - Ensuring that the values of the business are clear, and easily explainable to people who may want to come and work for you!  - How to get yourself into the right mindset for when you’re recruiting; challenging yourself with the kind of people you’re willing to take on and recognising that, at the moment, it’s a candidates market.   What comes across in our conversation is just how much Peter, and everyone from The Talent Hackers, are always striving to make the business stand out in an already busy industry.   As always, there is plenty tips and advice within this episode, so be prepared to take plenty of notes.    Also, we can’t not mention Peter’s daughter who makes a surprise appearance, just towards the end of the episode!   Peter can be found here:   linkedin.com/in/thetalenthackers   peter@thetalenthackers.com   https://www.thetalenthackers.com/     How Google Works by Eric Schmidt - https://www.waterstones.com/book/how-google-works/eric-schmidt-iii/jonathan-rosenberg/9781444792492   Who: A Method For Hiring by Geoff Smart - https://www.waterstones.com/book/who/geoff-smart/randy-street/9780345504197   The Checklist Manifesto by Atul Gawande - https://www.waterstones.com/book/the-checklist-manifesto/atul-gawande/9781846683145   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

Hire Slow and Fire Fast Is Still As True Today As It’s Ever Been!

On this week’s episode of ScaleUp Radio, I’m speaking to Ian Jarvis, the founder of Vertis Accounting.   They operate a little bit differently from other accountants in that they are purely a digital accountant - so everything they do is online. No quill pens and big ledger books here!   As you’ll hear, Ian started the firm relatively recently after a long career in corporate accounting, but has such a huge passion for accountancy, and his desire to grow and scale up his business.   Ian is incredibly experienced as an accountant - but also as a business owner; and it’s these lessons that we talk about in our conversation.   As always, there’s plenty of ground covered in this interview, including:    - The advent of not just accounting but many aspects of business moving online - and the benefits of making the move sooner, rather than later  - Realising when you’ve reached the point that you need to take on a member of staff.  -  How beneficial networking is to foster business relationships and bring in new clients   Even though Ian, and Vertis, have only been going for a few years they have already achieved so much, and there is plenty of value in this episode that you can put into action in your own business straight away.   Ian can be found here:   linkedin.com/in/ianjarvis https://vertisaccounting.co.uk/ 01905 928128     Start With Why by Simon Sinek - https://www.waterstones.com/book/start-with-why/simon-sinek/9780241958223   Dext - https://dext.com/   GoCardless - https://gocardless.com/   MileIQ - https://mileiq.com/   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

I Didn’t Realise How Lonely I Was Until I Took On Staff

When he was younger, Steve Bradstock was quite sporty - but his father had other ideas.   He forced Steve to study computers at school. This, thankfully, turned into a real passion for him - and that’s how First Base Solutions, the company he now runs, came into being.   Of course, that isn’t the whole journey. There’s plenty of that during our conversation, including some great business challenges and lessons that Steve has encountered.   We also covered plenty of practical points, including    - Think of it as a business, rather than as a service for local people. Change your mindset!  - The problem that can arise from having too much business dedicated to one client.  - How beneficial it can be to have the team all working in one place - something that’s become a real hot topic over the past few months.  - Making sure that each customer is a ‘good fit’ for you.   Steve and First Base Solutions is a committed and clearly dedicated business owner. He has learnt from his mistakes, which he’s very honest about in this conversation, and it will be interesting to see where the future of the company lies - as you’ll hear, Steve has definitely got a scale up plan in mind!     Steve can be found here:   linkedin.com/in/stephen-bradstock-1bbb1812   01789 721746   steveb@firstbasesolutions.co.uk   http://www.first-base-solutions.com/   They Ask, You Answer by Marcus Sheridan - https://www.waterstones.com/book/they-ask-you-answer/marcus-sheridan/9781119610144   Apple Air Tag - https://www.apple.com/uk/newsroom/2021/04/apple-introduces-airtag/#:~:text=Apple%20introduces%20AirTag%201%20Lightweight%20Design%20with%20Magical,Program.%20...%206%20Committed%20to%20the%20Environment.%20   Blinkist - https://www.blinkist.com/   Follow Mee - https://www.followmee.com/   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

Remember That You're A Business, Not Just A Service!

On this week’s episode of ScaleUp Radio, we have another session that will help you and your business on it’s scale up journey - all about the Hiring Process.   As I’ve mentioned in the past, the number of companies that actually get to the position of taking on more than 10 employees is very small, so the concept and the process of hiring a member of staff is a little alien to many business owners.   With this presentation, and the discussion that follows it, we’re talking about the idea of Punching Above Our Weight when it comes to recruiting within our business.   This is always a real challenges, particularly for smaller businesses when you are competing with larger companies, better names and brands - who are attractive to the better candidates. On top of that, coming out of the pandemic has meant that there are many more vacancies available.   As always, there is lots of valuable content within the presentation and discussion, including:    - Recruiting is a little like shopping. Try not to do it when you’re hungry. Don’t recruit when you’re in desperate for someone.  - Always be recruiting. Make sure that you have an eye out for the next team member, especially if you have your plan in action you can see the kind of person that you’re going to need in the future  - When is it the right time and process for outsourcing your recruitment?  - The benefit of testing your candidates within the area that you’re recruiting. For instance, if it’s a sales position - get them to make a couple of calls.   You’ll also hear from a number of other business owners talking about their own experiences of punching above their weight during the recruitment process, including:      Peter Chatterly from Talent Hackers - linkedin.com/in/thetalenthackers Hannah Haffield from Make More Noise PR - linkedin.com/in/hannahhaffield David Lynes from Unique IQ - linkedin.com/in/thetalenthackers Granger Forson from Clifford Springs - linkedin.com/in/granger-forson-lean-advocate-35aa7b64 David Lincoln-Lewis from Industrial Switchgear - linkedin.com/in/davidlincolnlewis Himmat Rai from Sentinel Safety Solutions - linkedin.com/in/himmatrai Clare Vale from Sign Solutions - linkedin.com/in/clare-vale-6032b416 Louise Blunt from BizSmart - linkedin.com/in/louise-blunt-5a279714   In a similar fashion to our previous presentations, you’ll hear reference to tools and ideas. These can all be access by emailing admin@biz-smart.co.uk   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

Punching Above Your Weight With The Hiring Process

Today on Scale Up Radio I am talking to Anna Jester from Jester Lead Happy, a business that supports leaders in start ups and scale ups. They offer development support to new leaders and seasoned leaders alike but who want leadership to excel in their businesses.Anna tells her own personal story of leadership and the big mistake she made at the beginning. Anna's personal development story inspired her to work smarter than harder and bring out the natural leader in herself andAnna has taken these skills into Jester.    Anna challenges the traditional definitions of leadership and talks about how Jester are able to help businesses maintain a consistently happy workforce by bringing out the specialist 'human-ship' skills that make a truly great and authentic leader.   Over the course of this conversation we discuss things like:   The issues with "traditional training" of leaders and how things need to change - The significance of authenticity as a leader - The importance of great team communication and some ideas how leaders can keep everyone informed, without just firing out yet another email   At the end of the day, everything Anna and Jester do is about inspiring owner managers to build great businesses through empowering us and our people to become great leaders.   Listening to Anna you can't help but feel inspired to be a better leader – make sure you listen carefully!   Find out about how Jesters Lead Happy Formula can revolutionise your way of leadership and find Anna below.   https://leadhappy.co.uk/Anna@leadhappy.co.uk   Books mentioned in the episode   Edith Eger - The Gift - https://www.waterstones.com/book/the-gift/edith-eger/9781846046285   Charlie Mackesy - The Boy The Mole, The Fox and The Horse - https://www.waterstones.com/book/the-boy-the-mole-the-fox-and-the-horse/charlie-mackesy/9781529105100   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk  

We Challenge The Traditional Definitions Of Leadership

On this week’s episode of ScaleUp Radio, I’m speaking to Tom Field from UV Tech Hygienics.   They are a company that work with businesses of all shapes and sizes and in many industries, and helps them to sterilise their workplace, through the use of UV light.   Obviously, for a company like UV Tech Hygienics that deals with cleanliness and sterilisation, their time has been taken up an awful lot with the Covid-19 pandemic which has impacted all of our businesses over the past 18 months, and it was valuable to hear how Tom and the company dealt with this - and Tom’s reaction to the ‘opening up’ of the world in the past few months.    As well as talking about cleanliness and the usefulness of UV Light in all of it’s different forms, we talk mainly about being a CEO and running a business.   There’s plenty of ground covered in our conversation, including:    -  It’s okay if the idea of your ideal client or customer is a very broad one. More of a concept, than a specific person or group of people  -  Accepting that mistakes will be made in your scale up journey. Your looking to find a successful working model for your business, and it’s rare for that to happen on the first try.  - You can not underestimate the place that both listening and attitude have in the success of your business; with clients, with the other founders and with your staff.   What shines through during this conversation with Tom is his passion for UV Tech Hygienics. Not just the company, but the industry too.       Tom can be found here:   linkedin.com/in/tom-field-9aa608b1   https://www.uvtech-hygienics.com/   tomfield@uvtech-hygenics.com   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

The Magic Number For Our Successful Company Is 254!

On this week’s episode of ScaleUp Radio we’re bringing you a webinar that looks at keeping your business alive during times of crisis and economic disruption, something that we know so many of you have had the deal with over the past few months.   We’ll be covering four key sections in this episode:    - The surprising reason that some business owners accomplish their goals, and why others don’t  - The 5 Steps that you can think about to handle any crisis  - A tool to move from firefighting to investing time in looking forward and building value  - Building a framework for spotting the trends that will transform your business   If you would like access to any of the material that is used in the webinar, or to get details of how you can attend any future webinars that we deliver you can get in touch on admin@biz-smart.co.uk   As always there is plenty for you to takeaway from this episode; some of it is specifically advice-based, but there’s also some challenges that you’ll need to work on after listening to this episode - so make sure that you have a pen and paper ready.   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

Keeping Your Business Alive During A Crisis

Welcome to another episode of ScaleUp Radio, where we’re going to be hearing a webinar that I delivered recently, all about the challenges of scaling up your business.   And the presentation is based on a report from the findings of some research that Bismark UK did that we conducted around businesses within the UK.   If you’ve listened to previous episodes of ScaleUp Radio, you will have heard quite a few mentions around the scale up journey and breaking that down into significant milestones.   And what we wanted to do was to understand why it is that just 4% of businesses scale beyond ten employees in the UK. And my understanding is that those numbers are repeated across the globe, certainly in the States and across in Canada as well.   We want to understand some of the reasons behind that and, more importantly, what is preventing the average business owner from continuing this scale up journey beyond that through to the 20-25 employee levels or 50-plus.   And the insights in this report have been developed by asked by BismartUK to help business owners to understand the key challenges in scaling a business, and we set out to identify the barriers to growth at each of the fundamental milestones on that ScaleUp journey, whilst providing insights into the common challenges that owner managers face as they’re managing their businesses, including the role that personality types can play in both driving and also hampering success.   So I think there's a huge amount of value within this for all businesses of all different sizes understanding some of those challenges. And we finish up the episode with discussion around the findings of the survey from some breakout rooms that we run at the end of the webinar.   You’ll hear from three people who were the spokespeople within those rooms:   Anna Jester of Jester - linkedin.com/in/jesterleadhappy   John Heseltine of Ocius Consulting - linkedin.com/in/johnheseltine   Christophe Convert of Convert Design - linkedin.com/in/christophe-convert-34a75340   This is a slightly different episode from the normal content that we have on ScaleUp Radio - but it’s just as valuable.   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

Scaling Up Challenges

On this week’s episode of ScaleUp Radio, we’re bringing you a recent webinar that I hosted, based around Creating Recurring Revenue Streams.   Now, this could be something that you are already familiar with, but you aren’t sure how it could fit into your business model - well, that’s what we’re hoping to show you with this episode.   Creating Recurring Revenue, you may have heard it referred to as Passive Income, is, in its most basic form, an income stream that needs some initial investment, but will essentially run itself, whilst creating an income for your business.   We’ll talk through the importance of a recurring revenue stream for your business, I’ll talk through 9 possible models that you can look at and see which is the best one for your company   You’ll also hear from other business owners who are giving their experience, thoughts and questions about creating a recurring revenue for you business.   There really is an awful lot of value in this episode, and I’m sure that you’ll be able to take something away and act upon it straight away.   The Automatic Customer by John Warrillow - https://www.waterstones.com/book/the-automatic-customer/john-warrillow/9780241247006   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk  

Creating Recurring Revenue

On this week’s episode of ScaleUp Radio we have a presentation and a panel discussion about Action Planning.   If you’re a regular listener to ScaleUp Radio then you will remember that last month we talked about Lead Generation.   If you missed that episode, you can catch again here   This time, we’re looking at Action Planning within your business - another aspect of being a business owner that so many overlook, or don’t completely understand, but is a vital piece of your scale up journey.   As with all of the presentations that we have on ScaleUp Radio, you’ll hear me refer to different tools that you can use as part of your Action Planning process. Again, there will be a link for you to access those tools in the show notes.   As well as my presentation, we also hear from a couple of business owners who give their own take on Action Planning with their own businesses.   You’ll hear from:   Nigel Dunand of Sandler Training - Heart of England Peter Chatterley of Talent Hackers Faith Guest from Tools of the Trade Matt Busby of The Name Label Company Jeremy Strong from Invoco Telecomms & Louise Blunt from BizSmart   There are plenty of valuable takeaways in this episode that you can utilise in your own business straight away, so let’s head over and hear the presentation and discussion.   Nigel Dunand can be found here: linkedin.com/in/nigeldunand   Peter Chatterley can be found here: linkedin.com/in/thetalenthackers   Faith Guest can be found here: linkedin.com/in/faith-guest-407a428   Matt Busby can be found here: linkedin.com/in/matt-busby-79594b5   Jeremy Strong can be found here: linkedin.com/in/jeremystrong     Louise Blunt can be found here: linkedin.com/in/louise-blunt-5a279714   On this week’s episode of ScaleUp Radio we have a presentation and a panel discussion about Action Planning.   If you’re a regular listener to ScaleUp Radio then you will remember that last month we talked about Lead Generation.   If you missed that episode, there is a link to it in the show notes.   This time, we’re looking at Action Planning within your business - another aspect of being a business owner that so many overlook, or don’t completely understand, but is a vital piece of your scale up journey.   As with all of the presentations that we have on ScaleUp Radio, you’ll hear me refer to different tools that you can use as part of your Action Planning process. If you would like access to these tools, or the presentation that Nigel Dunand gave, please email admin@biz-smart.co.uk   As well as my presentation, we also hear from a couple of business owners who give their own take on Action Planning with their own businesses.   You’ll hear from:   Nigel Dunand of Sandler Training - Heart of England Peter Chatterley of Talent Hackers Faith Guest from Tools of the Trade Matt Busby of The Name Label Company Jeremy Strong from Invoco Telecomms & Louise Blunt from BizSmart   There are plenty of valuable takeaways in this episode that you can utilise in your own business straight away, so let’s head over and hear the presentation and discussion.   Nigel Dunand can be found here: linkedin.com/in/nigeldunand   Peter Chatterley can be found here: linkedin.com/in/thetalenthackers   Faith Guest can be found here: linkedin.com/in/faith-guest-407a428   Matt Busby can be found here: linkedin.com/in/matt-busby-79594b5   Jeremy Strong can be found here: linkedin.com/in/jeremystrong     Louise Blunt can be found here: linkedin.com/in/louise-blunt-5a279714   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

Action Planning Presentations & Discussion

On this week’s episode of ScaleUp Radio, I speak to Oliver Percival, the Managing Director of CC&N Global and founder of Huge Gorilla   CC&N Global Ltd. operates a global network designed to provide rapid access for customers in a range of market sectors to ensure a cost-effective, efficient, quality product tailored for your requirements.   Essentially, they are an exclusive sales agents for clients across the globe, helping them enter certain markets with certain products.   However, we also talked about the other company that Oliver founded - Huge Gorilla, which is a plant-based supplements company that only started trading a couple of months ago. He set that up with his brother.   As you’ll hear, Oliver started Huge Gorilla based on the age-old adage ‘don’t put all your eggs in one basket’ - ignoring the fact that he launched two businesses in the midst of a pandemic! Not everybody’s choice, perhaps!   Even though Oliver’s experience is varied, and quite specialised in places, the challenges that he deals with are universal.   We talked about a wide range of things, including:    - The need to develop your resilience, particularly in the early days of starting your business  - The benefit of outsourcing many of the admin tasks - even better if you can do it to an automated system!  - How to manage your time so that none of your businesses, or departments, or team members feel like a second choice  -  What you need to do to enter an already saturated market, such as the supplement industry.   Oliver’s story is a truly fascinating one, and is a great example of being brave with your business choices - but not foolhardy or rash. So, calculated risks. It will be interesting to see how CC&N Global and Huge Gorilla grow over the next few years.   Oliver can be found here:   linkedin.com/in/oliver-p-463a7770   ccnglobal.co.uk   huge-gorilla.com   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

I Launched Not One, But Two Businesses During The Pandemic!

On this week’s episode of Scale Up Radio we hear from  Celia Felgate of Fresh Nous, which is a customer experienced-led marketing agency.   They’re a little different from your regular marketing agency in the fact that they look more closely at the customer experience  or their journey - and help the client understand, plot and target that more effectively.   Don’t worry if that description doesn’t make too much sense - I promise you that Celia explains it all full during the course of our conversation.    It was fascinating to hear Celia’s story - from the formation of their business, through the growth from just Celia and her business partner to the current team of 7, and onto the future of the business. As always, we covered a lot of ground, including:     - The elements needed to make a retainer model work with some of your clients - and recognising that it doesn’t work for all of your customers.  -  Why you shouldn’t worry if you’re not completely sure about the details of what your business is in the beginning. Celia talks about the challenge of discovering the core direction  of the business, over the course of their first few clients.  - The realisation that, even if you have managed people in your previous careers, the challenge of managing people within your own business is far greater.  - The importance of helping the team create a more fulfilling work / life balance     Celia can be found here:   linkedin.com/in/celia-felgate   https://freshnous.com/     Monday - https://monday.com/   Eat That Frog by Brian Tracy - https://www.waterstones.com/book/eat-that-frog/brian-tracy/9781444765427   You Inc by John McGrath - https://www.waterstones.com/book/you-inc/john-mcgrath/9788180566509   Moments of Truth by Jan Carlzon - https://www.waterstones.com/book/moments-of-truth/jan-carlzon/9780060915803   Ted Talks Daily Podcast - https://www.ted.com/about/programs-initiatives/ted-talks/ted-talks-daily   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

It's Important In Business To Disagree As Partners, But Still Be Friends

On this episode of ScaleUp Radio we’re bringing you another presentation that took place at the Bizsmart Select Members meeting.   We talked about Lead Generation. Now, this is something that wee’ve covered before on ScaleUp Radio, but there were a couple of new tools that I wanted to discuss - which should make the process a little easier.   As always, if you would like access to any of the tools mentioned, you can get in touch here - admin@biz-smart.co.uk   So, within this episode we cover and awful lot, including:    - The benefit of having a system in place for lead generation  - Doing a couple of things very well, rather than doing several lead generation activities in just an average way  - What does a ‘really good’ lead generation activity look like?   You’ll also hear from a couple of business owners too:   Jenni Henderson from  Chrysalis Business Support who talks about the power of  referrals within your lead generation system   Pete Morgan from MonkeyPants Productions who talks about the lead generation power of podcasting.   Lead Generation is such an important part of scaling up your business, but it’s one of the aspects that business owners so often don’t give enough time to, or have a system in place.   Jenni Henderson can be found here:   linkedin.com/in/jennihenderson   jenni@chrysalis-support.co.uk   Pete Morgan can be found here:   linkedin.com/in/podcasts   https://www.monkeypantsproductions.co.uk/   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

Lead Generation Presentation & Discussion

On this episode of ScaleUp Radio, I speak to Aasia Baig from The Centenary Lounge, which is a range of cafe’s that are inspired by the 1930’s - especially the railway and hotel cafes of the time.   Their first branch opened in 2009 with a railway cafe in Birmingham - they’ve now grown to include more railway cafe’s and a two-story bistro in Worcester, as well as launching their own franchise model.   Aasia works in an industry that was obviously affected by the pandemic, and it’s fascinating to hear how she coped with that - and continued to push the business for growth, rather than focus on just surviving.   We also covered plenty of other ground, including:    - the benefit of cross training your staff, so that they can drop into other roles if necessary. Also, they have variety in their work  -  why changing something quickly can help the business, rather than allowing bad processes or practises to become embedded  - why the location of your business can be vital to your success  - the development of the playbook that will go with your franchise model, making sure that there is consistency across all branches   What’s so valuable about this episode is that, even if you’re not in the same sector as Aasia, or looking to start a franchise - there’s still plenty in here for you.       Aasia can be found here:   linkedin.com/in/aasiabaig       https://www.centenarylounge.com/   Trail - https://trailapp.com/   Flow - https://www.getflow.com/apps   Somi Arian Podcast - https://www.somiarian.com/podcast/   ‘Oversubscribed’ by Daniel Priestley - https://www.waterstones.com/book/oversubscribed/daniel-priestley/9780857088253   ScaleUp Radio cannot be held responsible for the content of third party websites   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.   You can get in touch with Kevin here: kevin@biz-smart.co.uk

If You're Looking To Franchise Your Business - Don't Do It By Yourself!

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.

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