This week's episode is based on something I experienced while leading a workshop last week. I had an interchange with a class participant that reminded me of a powerful lesson in leadership communication. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes You Can Never Be Too Clear Five Communication Strategies to Stop Using and What to Do Instead If You Do Only This One Thing, Your Communication Will Improve Follow the Podcast Don’t miss an episode! Follow this podcast through the options below. Apple Podcasts Stitcher Google Play TuneIn RSS Or your favorite podcast app 

Talk Like a Leader

Confirm Understanding Before You Respond

Assumptions work dangerously on two directions: the assumptions we make about others and the assumptions they make about us. Both of these types of assumptions can interfere with effective communication. In this episode I’ll look at both sides of the assumption challenge and suggest ways you can address each of them more successfully. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes You Can Never Be Too Clear Five Communication Strategies to Stop Using and What to Do Instead If You Do Only This One Thing, Your Communication Will Improve Follow the Podcast Don’t miss an episode! Follow this podcast through the options below. Apple Podcasts Stitcher Google Play TuneIn RSS Or your favorite podcast app 

The Danger of Assumptions

Once you know your source of communication power, maximizing your power to become a better communicator is the next step. In this episode, I’m continuing and expanding the idea I started in the Know Your Source of Communication Power episode. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Know Your Source of Communication Power Five Communication Strategies to Stop Using and What to Do Instead If You Do Only This One Thing, Your Communication Will Improve Follow the Podcast Don’t miss an episode! Follow this podcast through the options below. Apple Podcasts Stitcher Google Play TuneIn RSS Or your favorite podcast app 

Maximizing Your Communication Power

Leaders rarely need to sell physical products or services to their teams, and that doesn’t mean they don’t sell. Instead of physical goods and services, Leaders sell ideas, concepts, commitment, motivation, and focus. Learning to Talk Like a Leader often means learning how to sell, and how you speak – what you speak about and how you say it – often makes the difference between getting buy-in and creating frustration. In this episode, you’ll learn a key concept for selling ideas that you can start applying right away. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted.  

[Re-broadcast] Data Tells and Stories Sell

There are three main sources of communication power you can lean on when you interact with others. In this episode, you’ll learn what they are and how they impact your ability to Talk Like a Leader. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Remember to Close the Communication Loop Five Communication Strategies to Stop Using and What to Do Instead If You Do Only This One Thing, Your Communication Will Improve Follow the Podcast Don’t miss an episode! Follow this podcast through the options below. Apple Podcasts Stitcher Google Play TuneIn RSS Or your favorite podcast app 

Know Your Source of Communication Power

Blowing someone’s mind generally refers to surprising them in some way – usually in a good way. There’s also a way that you can blow someone’s mind that has a totally different result – probably in a bad way. It this episode, we’ll look at how this negative “blown mind” scenario and what you can do to avoid it. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes If You Do Only This One Thing, Your Communication Will Improve Follow the Podcast Don’t miss an episode! Follow this podcast through the options below. Apple Podcasts Stitcher Google Play TuneIn RSS Or your favorite podcast app 

How You Can Blow Another Person's Mind

Remember to Close the Communication Loop

This week, we're re-releasing one of our most popular episodes to date, Three Ways to Irritate Others and How to Correct It. In your Leadership journey, you will inevitably have to speak with someone who is irritated or angry. While you can’t avoid the situation entirely, you can learn to minimize the risk that you will be the one to aggravate the situation. In this episode, we’ll cover three communication strategies that are almost guaranteed to irritate a calm person and fuel the fire for someone who is already upset. We’ll also talk about a powerful alternative for turning the situation around. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Subscribe to the Podcast Don’t miss an episode! Subscribe to this podcast through the options below. iTunes Stitcher TuneIn RSS 

[Re-release] Three Ways to Irritate Others and How to Correct It

People frequently ask – which DISC style makes the best leader? In this episode, I’ll give you my answer to that question. It might not be what you think. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes How to Empower by DISC Style How to Equip by DISC Style How to Engage by DISC Style How to Encourage by DISC Style Follow the Podcast Don’t miss an episode! Follow this podcast through the options below. Apple Podcasts Stitcher Google Play TuneIn RSS Or your favorite podcast app 

The DISC Style That Makes the Best Leader

Viewing complex problems – like behavior change and goal achievement – triggers a problem for many of us. The problem is known as “binary bias” or the tendency to view the problem and it’s solution(s) through the lens of right vs wrong. This either-or viewpoint creates a communication problem that I’m addressing in this week’s episode. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Beware of Transferred Aggression Two Sides of the Need to Be Heard and Understood Follow the Podcast Don’t miss an episode! Follow this podcast through the options below. Apple Podcasts Stitcher Google Play TuneIn RSS Or your favorite podcast app 

Beware of Either-Or Interpretations

There are many communication strategies used in common, everyday communication that don’t translate well to leadership communication. In this episode, I’m looking at five commonly used communication strategies that I recommend leaders replace with more effective alternatives. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes If You Do Only This One Thing, Your Communication Will Improve The Power of Communication or Personality Models Dealing with Two Potential Communication Challenges Four Ways to Improve Your Communication Effectiveness Follow the Podcast Don’t miss an episode! Follow this podcast through the options below. Apple Podcasts Stitcher Google Play TuneIn RSS Or your favorite podcast app 

Five Communication Strategies to Stop Using and What to Do Instead

While I recommend that leaders develop the skill of asking good questions, I also recognize that questions can be perceived as attacking or interrogating rather than inquiring. In this episode, I’ll share some thoughts about how to ask questions that come across more inquiring and less interrogating and critical. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes The Power of Questions Six Questions for Collaborative Communication Three Ways to Deal with an Angry Person If You Can Name It, You Can Tame It Follow the Podcast Don’t miss an episode! Follow this podcast through the options below. iTunes Stitcher Google Play TuneIn RSS Or your favorite podcast app 

How to Ask Questions Without Backing People into a Corner

I frequently get questions about why and how I use the DISC model. One of the questions is: “Is the DISC Model the best model for working with people?” In many cases, my answer is some version of: “It depends.” In this episode, I’ll address what it depends upon. I’ll also give you two questions you can use to better adjust to real time communication situations. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes How the DISC Model Can Cause Problems for You What NOT to Do with the DISC Model The DISC Model of Human Behavior Why Use Communication Models and Why I Use DISC The Power of Communication or Personality Models Follow the Podcast Don’t miss an episode! Follow this podcast through the options below. iTunes Stitcher Google Play TuneIn RSS Or your favorite podcast app 

The DISC Model is a Good Enough Model Not a Perfect One

Using assertive communication can help your to communicate more clearly and completely, and it has a risk. It’s possible to try to communicate assertively and slip over the line in to aggressive, jerk-like communication. In this episode, I’ll share three key principles (and two bonus principles) to help you strike the balance between being too passive and too aggressive. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Three Ways to Irritate Others and How to Correct It Stay Positive, Avoid Negative Three Things to Consider Before You Choose a Communication Technique Make Yourself Non-Threatening Communicate in a Way That Does NOT Convey Threat Follow the Podcast Don’t miss an episode! Follow this podcast through the options below. iTunes Stitcher Google Play TuneIn RSS Or your favorite podcast app 

How to Be Assertive Without Being a Jerk

In a previous episode, I said “Data Tells and Stories Sell.” In this episode I’m picking up that thread to look at how and why stories can help you become a more effective coach for your team. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Follow the Podcast Don’t miss an episode! Follow this podcast through the options below. iTunes Stitcher Google Play TuneIn RSS Or your favorite podcast app 

Using Stories to Coach with Impact

Tips, techniques, and insights for more effective leadership communication. Learn to apply powerful communication strategies to coach, inspire, and resolve conflict situations as a leader.

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Talk Like a Leader

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