During these tough times, do you wish you had some fellow tourism peers with many decades of experience to answer your questions and get solid tourism business strategies during Covid answers and advice on some of these core topics? Customer communications and marketing to keep guests engaged What to do and not do with your team to keep them productive How to be more agile and not to feel stuck Where should I optimize my systems to improve bookings & lower costs When to start selling and how to do it Insert your tourism business, marketing, sales, operations or planning topic here… Then join award-winning, family owned tour operator Dan Austin founder of Austin Adventures and host “Tourism Tim” Warren, a fellow tour operator and founder of Travel Business Success Radio Podcast with almost 60 years combined experience in international and domestic tour operations and leadership in a candid tip-filled question and answer session with your tourism peers to help you survive and thrive in the these challenging times.   Tourism Business Strategies During COVID: Top Three Suggestions for Food Tour Operators Re-Opening Their Businesses Stay relevant. One way of staying relevant is to come up with creative and amazing to go package. A friend of Dan has a similar business and one of the things they did was to create gift boxes with barbeque sauces and recipes. Give them something physical to keep the anticipation and excitement going. Embrace the restaurants as your partners. Create a restaurant virtual visit and ask the Chef to come out and explain what he did and how he did it Make everything an experience to remember because it is all about the experience. Instead of eating in the restaurants, you go picnics. Bottom-line is to continue to try and make it an experience. Come up with ways and gimmicks to make whatever for you to get started again make that part of the experience. This time is the opportunity to make things interesting. How does the industry plan against over visitation & over saturation once things open up? The physical world is taking a breather right there. There's probably never going to be a time like this in our history, to visit places without the crowds. No tour buses this year. The international travel scene will be an all-time low, so overcrowding doesn’t seem to be a problem or worry. And it’s a great time to travel if you can. Long term, it would be great to learn from this. Evaluating on how to manage or control overcrowding. Maybe it is minimizing the size of tour buses, shuttles, and cruises. Having less of them. Just learning and seeing what works this year might actually motivate us to dig a little deeper and be better in the future.   Tourism Business Strategies During Covid: When do you see yourself starting to ramp international trips back up? How are you navigating the international situation? Tourism Business Strategies During Covid It’s really going to come down on the market. At this point, a lot of countries are still opening up and then closing back again. This makes implementing your tourism business strategies during COVID difficult at times. Domestic trips are back about 70%. But internationally, we have guides or partners on the ground to find out what the consensus is. There are 4 different steps to situations like this. The first is fear. The next one in is understanding. The third step is planning. Then finally the action phase. There’s a great website out there that you can monitor different countries and see what is happening daily. It will help to monitor and talk to your partners in and out of the country. Dan has asked his marketing team to create an infographic of the top 10 international trips that they are able to anticipate to reopen.   What changes do you think tour operators will have to make? How do we help people feel comfortable about traveling again, especially older travelers who have time and money but may not be risk-takers?

Travel Business Success | Helping Tourism Professionals Realize Their Dreams

Tourism Business Strategies During Covid | Tourism Tim Warren & Dan Austin | TBS 82

Do you wonder what are some best practices on customer and cash retention, marketing and promotions, optimizing your operational systems or your lead and sales conversion funnels? Then join multi-award winning, family owned tour operator founder Dan Austin with Austin Adventures and Travel Business Success Radio Podcast founder & host “Tourism Tim” Warren with almost 60 years combined experience in international and domestic tour operations and leadership in a candid tip-filled conversation on top tourism business tips during Covid to help you survive and thrive in the these challenging times. Dan and Tim have known each other since 1995. They both have passion for travel, tourism and now they are both involved with tour companies. They used to connect every month on Saturday’s to talk about tourism business, marketing, operations, etc. and are now here to share their best tourism business tips during COVID. Dan Austin is the founder and CEO of Austin Adventures. He ignited his passion for adventure travel in 1976. His travels soon took him to Alaska we’re he owned and operated a mid-sized construction company. He gained valuable experience working out difficult logistics and long distance problem solving. “Tourism Tim” Warren is the founder of Adventure Business Consultants. For over 26 years, Tim has dedicated himself to helping current and future tourism stakeholders worldwide to start, grow, and prosper. He’s also the host of the Travel Business Success Radio Podcast and Tourism Marketing TV, and the author of Double Your Tourism Bookings Online Program. Marketing & Communications (Corona Virus Tourism Marketing Tips) When did you start communicating with existing guests as COVID 19 set in? As the COVID 19 Pandemic started unfolding in most businesses, Dan Austin started to reach out to his guests. He and his team focused on a really aggressive campaign with a total from outgoing sales efforts to outgoing communication efforts. And they started making it more personal. How did you communicate?  They dropped the standard template emails. And started sending out personal emails to their guests and really became honest with them.  What did you share?  They also quickly changed their cancellation policies and deposit policies. What were the impact on your cancellations and refunds for 2020? A: Anticipate They started reaching out to their guests on the first week of March. They communicated with them even before their trips were due. They asked questions like – “What are you looking for?” “What are you most comfortable with?” Consider Corona Virus Tourism Marketing Tips like these – reach out to guests early. They also had guests that wanted to cancel their trips because they don’t know when they could travel again because of the pandemic. 60% of their guests said they would wait and see if they could travel, 12% rescheduled for later in 2020, and 12% rescheduled for 2021. B: Be honest  They implemented an open dialogue with their guests. They also quickly changed their cancellation policies and deposit policies. C: Communicate  Their guests appreciated the fact that they posted on their homepage - here's what we're doing, here's what we're willing to do now or what we can do to push back final payments. Their guests are also very easy to work with and willing to compromise to come across mutually beneficial arrangements. How Communications look now with existing customers, alumni & prospects and into the future Dan and Tim love trying out new corona virus travel marketing tips and ideas. They had this unique idea which is called virtual adventures. Instead of the virtual training webinars, they have created virtual adventures for kids.  Guest Promotions (Tourism Business Tips During Covid) Tell us more about your AA Kids & adult virtual tours?  With the help of his Dan’s daughter, Casey, she hosts the Virtual Adventures every week and they’re getting 1000 plus  kids at those webinars every week.

Tourism Business Tips During Covid | Tourism Tim Warren & Dan Austin | TBS 81

Social Proof Tourism Marketing© Free Mini-Training Special 5-Part  A Proven Tourism Marketing System Part-2 Hey, good day, folks, it’s Tourism Tim Warren here with a special mini-training dedicated... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports. 

A Proven Tourism Marketing System: Free Mini-Training | TBS 80

How to Double Your Tourism Bookings Free Special 5-Part  Tourism Marketing Training Series  Part-1 Hey, folks, it’s Tourism Tim Warren here with a special 5-part training series ( audio, video below... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports. 

Double Your Tourism Bookings | 5-Part Free Tourism Marketing Training | TBS 79

Are you curious about how Facebook tourism advertising can play a role on your tourism marketing to increase bookings? Do you want to know the right ways to harness the true potentials of Facebook... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports. 

Facebook Tourism Advertising Tips | Online Travel Marketing with Tourism Tim & Chris Torres | TBS 75

Do You often feel lost sometimes? Need help with your tourism business growth strategies?  Are you unsure of what exact steps you can take to grow your travel business?  Do you wish you had seasoned... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports. 

Tourism Business Growth Tips for a 7 Figure Tour Business | TBS 78

Do you want travel marketing training to improve your skills? Are you getting a lot of website traffic without enough leads and bookings? Are you wondering why you are not getting as many bookings as... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports. 

Travel Marketing Training Part II | Travel Business Success Podcast 77

Do You need easy tourism marketing training advice from the experts with proven results?  Have you been thinking of the best way to increase your leads and bookings? Do you want to convert more of... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports. 

Tourism Marketing Training | How to Double Your Tourism Leads, Booking and Profits Part I of II | TBS76

Have you been thinking of new ways to increase bookings via online tourism booking systems? Are you curious about new tourism marketing strategies that could bring a boost to your online bookings? Do... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports. 

Tourism Booking Systems – Common Misinterpretations & Tips To Increase Your Bookings | Travel Business Success 74

Have You Been Wondering How You Can Use Social Media Reviews and Specifically Yelp Social Media to Your Advantage? Curious About What Effective Tourism Social Media Strategies Might Be Missing from... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports. 

Yelp Social Media Tourism Marketing Tips: Travel Business Success 73 | Tourism Tim Warren & Matt Donzella

Have you ever considered selling your tourism business but don’t know how to start? Are you looking for the best and most beneficial ways to sell your tour business? Do you want to stand out and not... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports. 

Selling Your Tourism Business for Maximum Revenues | Josh Oakes & Tourism Tim Warren

Do you want to learn how you can hire, train and retain outstanding guides for your business? Are you in need of tourism guide training that could help you be a better guide? Are you interested in... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports. 

Tourism Guide Training to Increase Your Referrals, Reviews & Profits | Be a Better Guide | Kelsey Tonner & Tourism Tim Warren

Are you curious about how you can use travel influencer marketing to boost your tourism business? Have you been approached by travel vloggers and tourism influencers and you are wondering how this... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports. 

Travel Influencer Marketing: How to Create Win/Win Relationships Between Tourism Stakeholders & Travel Influencers

Have you considered online travel booking systems  in the past but still haven’t gotten the hang of it? Are these travel booking systems right for your business? What are the costs? Would you like to... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports. 

Online Travel Booking Systems Review & Tips to Increase Bookings | Travel Business Success #69 with Tourism Tim & Oskar Bruening

Tourism Tim Warren shares best practices of thought leaders in tourism marketing, travel business and hospitality careers.

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Travel Business Success | Helping Tourism Professionals Real...

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