In this episode, I sit down with Carolyn Estelle, Director of Executive Search at Captivate Talent (https://www.captivatetalent.com/). We dive into why Carolyn joined Captivate Talent and what about the company sets them apart from the competition. We go deeper into her experience on how companies can get better at candidate experiences. Carolyn explains how this is a candidate market and how companies should adapt to find the best talent. Carolyn shares insights on how the Captivate Talent team guides clients through their hiring needs. HINT: Simplifying the process helps tremendously. Carolyn's helpful and passionate tone shows how much she loves helping clients find great talent and also uplifting to find more female executive being placed. She shows her advocacy to help females and young recruiters to excel. Her motto: “Diamonds are made under pressure.” Special Guest: Carolyn Estelle.

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Episode 114: How Simplifying the Hiring Process Delivers Better Candidate Experiences

In this episode, I sit down with Rock Felder, COO at SquadCast (https://squadcast.fm/). We dive into why Rock and his co-founder Zach started the company. We go deeper into his experiences and view about product led growth in the booming podcasting world. Rock explains how they grew the SquadCast team around engaging customers and building a podcasting community. Rock shares insights on how to build a company from scratch and the phases needed to get it to be sustainable. Rock's helpful and easy tone shows how passionate he is about helping a community with not pushing product but rather adapting to customer needs. Special Guest: Rock Felder.

Episode 113: How Listening to Customers Created a Business Focused Community

In this episode, I sit down with Alex Sanfilippo. We dive into why Alex started PodMatch (https://podmatch.com/) and PodcastSOP (https://podcastsop.com/). and his need to help solocasters scaling their podcasts. We go deeper into his approach on figuring out product market fit. Alex explains from his experience how to leverage being a guest and a host in podcasting. Alex shares insights on how deliver better customer experiences through podcasting and marketing channels leading to the podcast. Alex's excited and friendly tone shows how passionate he is about helping podcasters and solocasters alike scale their podcasts and grow communities. Special Guest: Alex Sanfilippo.

Episode 112: How to Leverage Your Podcast to Build Great Customer Experiences

In this episode, I sit down with Jen Marr. We dive into why Jen started Inspiring Comfort (https://www.inspiringcomfort.com/) and why comfort creates better experiences and sustains relationships better than empathy. We go deeper into her research on why people haven't been equipped to create comfortable environments. NOTE: Jen spent extensive time at crisis areas like Sandy Hook to research how comfort helps with positive healing impacts. Jen explains how this can translate to less critical experiences through marketing and customer experience. Jen shares insights on how comfort can bring back human connectedness in this very digitally, yet disconnected world. Jen's comforting and kind tone shows how passionate she is about helping others with understanding what comfort is and programs around facilitating those behaviors. Special Guest: Jen Marr.

Episode 111: How Comfort Creates Genuine, Positive Experiences

In this episode, I sit down with Zach Frantz. We dive into why Zach started Wildland Coffee (https://www.wildlandcoffee.co/). We go deeper into his passion to make lean companies serving niche customers. Zach explains his process about how he simplifies to improve the customer experience. Zach shares insights about how he approaches new ideas for Wildland Coffee and aligning that with current customer needs. Zach's friendly tone shows how passionate he is about delivering delightful, simple, and caffeine related experiences in each pouch. Special Guest: Zach Frantz.

Episode 110: How to Make a Business Idea a Reality

In this episode, I sit down with Steve Hoffman, aka Captain Hoff. We dive into why Steve started Founders Space (https://www.foundersspace.com/) and why he wrote Surviving a Startup (https://www.foundersspace.com/surviving-a-startup/). We go deeper into his experience helping hundreds of startups which is findings are broken down in his book. Steve shares insights in his book about how entrepreneurs can build successful companies with healthy mindsets and how to make the biggest and best impact for customers and employees a like. Steve's jovial and passionate tone shows how passionate he is about helping others with achieving their dreams in growing successful companies. Special Guest: Steve Hoffman.

Episode 109: How to Survive a Startup - Learning About the Murky Middle

In this episode, I sit down with Brandon Green. We dive into why Brandon started Chapter2Ventures (https://brandongreen.com/). We go deeper into how he bridged his different business lines into one company. Brandon shares insights how to launch a one brand conglomerate successfully. Brandon's motivating and uplifting tone shows how passionate he is about helping others through Chapter2Ventures. Special Guest: Brandon Green.

Episode 108: Building a One Brand Conglomerate to Serve Different Customer Needs

In this episode, I sit down with Riley Jarvis, TheSleepConsultant.com (https://thesleepconsultant.com/). We dive into why Riley started the Sleep Consultant out of his own struggles with lack of sleep that affected his health. We go deeper into his research and experiences with sleep and some pretty awesome stats. HINT: We all need to rest up. Riley explains his approach about how he helps his clients along with a doctor to achieve a wholistic remedy from better sleep. Riley shares insights his programs on how to help deliver great sleep and customer experiences for this clients. Riley's ease and calm tone shows how passionate he is about helping others with better sleep from his own experiences. I promise Riley won't put you to sleep from this recording. Check out https://thesleepconsultant.com/ to learn more about Riley's offerings and to download his free sleep assessment. Special Guest: Riley Jarvis.

Episode 107: Why Focusing on Sleep Helps Everyone Win

In this episode, I sit down with Rich Keller, CATALYST Effect Officer at TheRichKeller.com (https://therichkeller.com/). We dive into why Rich quit his cushy corporate job and went on to be entrepreneur. We go deeper into his life experiences changed his view on branding and is now helping many entrepreneurs with their "One Word". Rich explains his approach about his own one word, CATALYST, and how built a framework from that in help others with their "One Word". Rich shares insights about why personal brands are so power and how shares key thoughts on how to develop your personal brand. Rich's enthusiastic and warm tone shows why he is a CATALYST and his passion to help others. Special Guest: Rich Keller.

Episode 106: How Personal Brands Deliver the Best Experiences and Drive Revenue

In this episode, I sit down with Daniel Incandela, CMO at Terminus (https://terminus.com/). We dive into why Daniel joined Terminus early this year. HINT: Daniel joined because Tim Kopp, CEO, believed in marketing to catapult the company. We go deeper into his experiences of emotional intelligence and servant leadership. Daniel explains his approach about putting people first before profit and about how good culture equals good profit. Daniel shares insights about how to reduce employee and customer churn. Daniel's ease and calm tone shows how he focuses on goals but makes sure people come before profit. It's no wonder he has such success in fostering the next generation of marketing leaders. Special Guest: Daniel Incandela.

Episode 105: How to Build a Stand Out Marketing Team to Make Customers Look Like Rockstars

In this episode, I sit down with Kacy Maxwell, Executive Director at Ramsey Solutions (https://www.ramseysolutions.com/). We dive into why he joined Ramsey Solutions. We go deeper into his experiences of building core messaging to a website with more than 6 million visits per month and over 1000 employees to support the company. Kacy explains his approach into managing such a large task. HINT: Kacy relates his approach to grocery shopping. Kacy shares insights about how to lead his team and listen to customer feedback. Kacy's kind and helpful tone shows his passion to help others by being present and listening. Special Guest: Kacy Maxwell.

Episode 104: How to Clarify Your Message to Deliver Great Customer Experiences

In this episode, I sit down with Bart "BD" Dalton, CEO of Bart Dalton Consulting and Director of the Rockfine Group (www.rockfine.co.uk). We dive into why his own consultancy and then created the Rockfine Group. We go deeper into his experiences of building a brilliant network without selling. Bart explains his approach into how to create a sustainable business while helping customers. Bart shares insights about his philosophy on helping customers. Bart's resilience and wanting to help more people is evident in his work and stories. His tone shows his passion to help others but also come from a place of abundance. Special Guest: BD Dalton.

Episode 103: How to Build Brilliant Connections Without Selling

In this episode, I sit down with Drew Beechler, Director of Marketing at High Alpha (https://highalpha.com/). We dive into why Drew joined High Alpha and his path on to the venture studio. We go deeper into his experience from taking an idea to a minimally viable brand (MVB). Brett explains his team's approach into branding and marketing an idea into a tangible concept. Brett shares insights about how the High Alpha team works with founders to create wonderful experiences for them and their customers. Drew's guiding and eased tone shows why he has guided so many founders to start their companies. Special Guest: Drew Beechler.

Episode 102: Marketing Lessons from Guiding Startup Founders

In this episode, I sit down with Robby Slaughter, Principal at AccelaWork and Author of 5 Books including The New Science of Time Management (https://www.amazon.com/Robby-Slaughter/e/B00J1147JY/). We dive into why Robby started to write his new book about better conversations about sales. We go deeper into why most people have apprehensions about selling. Robby explains how we can pivot the negative sales notion into positive, personal relationships by being honest and empathetic along with how companies should support sales people. Robby's focused vibe shows in his tone and is represented how can deconstruct the most complex of problems and create the most simply yet effective solutions for his clients and readers. Special Guest: Robby Slaughter.

Episode 101: How to Be Great at Sales Without Being "Salesy"

In this episode, I sit down with Brett McGrath, VP of Marketing at The Juice (https://www.thejuicehq.com/). We dive into why Brett joined The Juice and the initial trials marketing a pre-launch company. We go deeper into his experiences how to create great customer experiences without a product. Brett explains his approach into turning stranger into advocates. Brett shares insights about how The Juice team works together to hit their goals. Brett's consistent drive improve his team and himself is evident in his work, passions, and focuses. His tone shows is constant drive to do well but also come from a place of abundance. Special Guest: Brett McGrath.

Episode 100: How to Launch a Company in Stealth Mode

Converge Coffee connects you with experts who have succeeded or scraped their knees and elbows from lessons learned. You get each speaker's wisdom like you were sitting right across the coffee table. Each episode will be packed with information at your finger tips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more 5 How to... or 3 Reasons Why. We dive deeper in the 4 marketing success cores: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer service, recruiting, and product development backgrounds. Today, each business operation grows either through customers or employees converging back to those 4 marketing success cores.

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