In this episode, we are going to cover theft from within your business, specifically, staff theft, which happens more than you might think. I am going to go over some of my personal experiences with staff stealing as well as looking at some of my clients' experiences as well. We are going to cover the methods that staff might use to try stealing from you, and more importantly, how to find out that a member of staff is stealing from you so that you can put a stop to it.

Make It Possible

MIP 002 - Stop Staff Stealing

In this episode, I want to talk to you about customer service and how you can give great customer service without the need for you or your members of staff to put all your time into giving it. I'm going to take you through an experience I had when booking and staying at Boringdon Hall Hotel, and the processes that they had put in place to provide a 5 Star service without it taking up heaps of time for their staff.

MIP 001 - Automate Procedures for Great Customer Service

Business Advice | CRM | Growth Secrets Giving you the right Tools, Techniques and Mindsets to make your Dreams Possible! This podcast will give you advice, become your sounding block, and be there with you every step of the way towards achieving your goals. If you are looking for methods of growth, want to improve your CRM, or are looking at starting your first business, then this is the podcast for you!

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Make It Possible

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